PRODUCT SUPPORT PROGRAM FOR REPLACING THE UPWARD EXHAUST COMPONENTS ON CERTAIN CANOPY CONFIGURED 305E2 MINI HYDRAULIC EXCAVATORS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE UPWARD EXHAUST COMPONENTS ON CERTAIN CANOPY CONFIGURED 305E2 MINI HYDRAULIC EXCAVATORS

Usage:

TEBE7257-01

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16May2018

(Revised 09Oct2018)

A-208

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Before/After	PRODUCT SUPPORT PROGRAM FOR REPLACING THE UPWARD EXHAUST COMPONENTS ON CERTAIN CANOPY CONFIGURED 305E2 MINI HYDRAULIC EXCAVATORS
7051 1061		PS45881

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45881" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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NOTE:	This Revised Service Letter replaces the 16May2018 Service Letter. Changes have been made to the Service Claim Allowances.

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TERMINATION DATE

31May2020

PROBLEM

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The existing exhaust components may cause excessive smoke to accumulate in the engine compartment on certain 305E2 Mini Hydraulic Excavators. Insufficient tube diameter, insertion depth of the exhaust stack funnel, and muffler extension pipe may cause the exhaust gas to escape into the engine compartment.

AFFECTED PRODUCT

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Model	Identification Number
305E 2	H5M00153, 163, 230, 239, 247, 521, 526, 582, 588, 626, 633, 1839, 1842, 1859, 1862, 1865, 1894, 1988, 1990-1991, 1995, 2012, 3494, 3498, 3500, 3513, 3696, 3706, 3711, 4108, 4112, 4114, 4122-4123, 4127, 4195, 4198, 4237, 4242, 4419, 4663, 4868, 5020

PARTS NEEDED

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Qty	Part Number	Description
2	5P1076	WASHER-HARD
1	5P4116	WASHER-HARD
4	8T4121	WASHER-HARD
2	8T4139	BOLT-HEX HEAD
1	8T4200	BOLT-HEX HEAD
4	8T6466	BOLT-HEX HEAD
1	3768733	FOAM
1	3768738	FOAM
1	4317336	INSULATION
1	4317337	INSULATION
1	4317338	FOAM
1	4317339	FOAM
1	4317340	FOAM
1	4562607	MUFFLER AS
1	5014172	PIPE AS-EXHAUST
1	5014175	GUARD AS
1	5157651	BRACKET AS
1	5252008	FRAME AS-REAR
1	5269870	PIPE
1	5302552	GUARD
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Replace the existing exhaust components identified. Refer to M0088519, Special Instruction, "Procedure to Install Extended Exhaust Stack and Guard on Certain 304E2, 304.5E2, 305E2, and 305.5E2 Mini Hydraulic Excavators", to complete this Rework Procedure.

Refer to the Parts Needed for this Service Letter Program. The Required Parts in M0088519, Special Instruction "Procedure to Install Extended Exhaust Stack and Guard on Certain 304E2, 304.5E2, 305E2, and 305.5E2 Mini Hydraulic Excavators", may include additional parts and configurations not used to perform this Service Letter program.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-2000 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
2001-4000 hrs, 25-48 mo	100.0%	50.0%	0.0%	0.0%	0.0%	50.0%

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NOTE: This is a 8.0-hour job If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.
Note: The Before Failure repair is an 8.0 hours job and requires the replacement of the existing upward exhaust components. Note: The After Failure repair allows for an additional 1.0 hour repair for a total of 9.0 hours to replace the existing upward exhaust components and muffler. Note: Resultant damage includes, but is not limited to, the 456-2607 Muffler.