PRODUCT SUPPORT PROGRAM FOR REPLACING THE GAS SPRING KIT, FASTENER KIT, AND PEDAL KIT ON CERTAIN M314F/M316F/M318F/M320F/M322F WHEELED EXCAVATORS, M315F/M317F EXCAVATORS, AND MH3022/MH3024 MATERIAL HANDLERS
Usage:
TEBE7310-00
Show/hide table
| 02Apr2018 |
U-184
A-137
D-165
O-167
Show/hide table
| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE GAS SPRING KIT, FASTENER KIT, AND PEDAL KIT ON CERTAIN M314F/M316F/M318F/M320F/M322F WHEELED EXCAVATORS, M315F/M317F EXCAVATORS, AND MH3022/MH3024 MATERIAL HANDLERS |
|
| 4310 | PS53724 |
|
Show/hide table
| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53724" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
Show/hide table
Show/hide table
| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
Show/hide table
Show/hide table
Show/hide table
TERMINATION DATE |
| 30Apr2020 |
PROBLEM
Show/hide table
| The existing 4676723/">467-6723 Gas Spring Kit can fail on certain M314F/M316F/M318F/M320F/M322F Wheeled Excavators, M315F/M317F Excavators, and MH3022/MH3024 Material Handlers. If the existing gas spring kit in the adjustable steering column group fails, it may leak or seize, leading to the inability to adjust the steering column properly. |
AFFECTED PRODUCT
Show/hide table
| Model | Identification Number |
| M314F | F4A00253-00663 FB400222-00636, 638-639, 642 |
| M315F | F4D00200-00661, 663-667, 671 |
| M316F | F6N00109-00303 FB600168-00443 |
| M317F | F6P00298-00560 |
| M318F | F8B00287-00944, 946-1069 FB800258-00649 |
| M320F | F2W00169-00525 FB200281-00387, 389-474 |
| M322F | F2Z00144-00220 FBW00117-00240 |
| MH3022 | FB300164-00356, 2256-2281 FM200276-00538 |
| MH3024 | FB500137-00187, 190-233, 235-236 FM400111-00113, 115-142, 144-157, 159-211 |
PARTS NEEDED
Show/hide table
Qty |
Part Number | Description |
| 1 | 4676723 | KIT-GAS SPRING |
| 1 | 5558218 | FASTENER KT |
| 1 | 5558219 | PEDAL KT |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
ACTION REQUIRED
Show/hide table
| In the event of failure, replace the existing 4676723/">467-6723 Gas Spring Kit, 467-6722 Fastener Kit, and 467-6725 Pedal Kit in the adjustable steering column group with a new 4676723/">467-6723 Gas Spring Kit, 555-8218 Fastener Kit, and 555-8219 Pedal Kit. Refer to M0091269, Special Instruction, "Adjustable Steering Column Group Rework Procedure to Replace Steering Column Adjustment Components on Certain Material Handlers and Wheeled Excavators", to complete this Rework Procedure. IMPORTANT: Ensure that the new introduced pedal stop is adjusted according to the Special Instruction. |
Show/hide table
SERVICE CLAIM ALLOWANCES
Show/hide table
0-36 mo |
||||||
Show/hide table
| NOTE: This is a 2.0-hour job | ||||||
Show/hide table
PARTS DISPOSITION
Show/hide table
| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
Caterpillar Information System:
PRODUCT SUPPORT PROGRAM FOR REPLACING THE BOOM 1 SPOOL ON CERTAIN 320E-336E AND 320F-336F EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE BOOM 1 SPOOL ON CERTAIN 320E-336E AND 320F-336F EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE AIR CONDITIONER DUCT FILTER HOLE ON CERTAIN 320 AND 323 NGH EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REWORKING THE AIR CONDITIONER DUCT FILTER HOLE ON CERTAIN 320 AND 323 NGH EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING CYLINDER ASSEMBLY ON CERTAIN MP324 MULTI-PROCESSORS PRODUCT SUPPORT PROGRAM FOR REPLACING CYLINDER ASSEMBLY ON CERTAIN MP324 MULTI-PROCESSORS
PRODUCT SUPPORT PROGRAM FOR INSTALLING A COVER ASSEMBLY FOR THE MUFFLER TAIL PIPE ON CERTAIN 312E EXCAVATORS PRODUCT SUPPORT PROGRAM FOR INSTALLING A COVER ASSEMBLY FOR THE MUFFLER TAIL PIPE ON CERTAIN 312E EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE TRAILER HOSES ON THE 495-0727 VALVE GROUP ON CERTAIN M300F WHEELED EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REWORKING THE TRAILER HOSES ON THE 495-0727 VALVE GROUP ON CERTAIN M300F WHEELED EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE AIR CLEANER GROUP ON CERTAIN M315F AND M317F WHEELED EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REWORKING THE AIR CLEANER GROUP ON CERTAIN M315F AND M317F WHEELED EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR CHECKING AND POSSIBLY FILLING THE FINAL DRIVES ON CERTAIN 568 EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR CHECKING AND POSSIBLY FILLING THE FINAL DRIVES ON CERTAIN 568 EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE UPWARD EXHAUST COMPONENTS ON CERTAIN CANOPY CONFIGURED 305E2 MINI HYDRAULIC EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE UPWARD EXHAUST COMPONENTS ON CERTAIN CANOPY CONFIGURED 305E2 MINI HYDRAULIC EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE MASTER PIN PROTRUSION ON CERTAIN 320, 320 GC, AND 323 EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REWORKING THE MASTER PIN PROTRUSION ON CERTAIN 320, 320 GC, AND 323 EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE COMMON RAIL FUEL PUMP ON CERTAIN 336E EXCAVATORS, 966K, 966M, 972K, 972M WHEEL LOADERS AND D6T TRACK-TYPE TRACTORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE COMMON RAIL FUEL PUMP ON CERTAIN 336E EXCAVATORS, 966K, 966M, 972K, 972M WHEEL LOADERS AND D6T TRACK-TYPE TRACTORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE VALVE LIFTERS AND GUIDE SPRINGS ON CERTAIN 336E EXCAVATORS, 966K, WHEEL LOADERS AND D6T TRACK-TYPE TRACTORS PRODUCT SUPPORT PROGRAM FOR REWORKING THE VALVE LIFTERS AND GUIDE SPRINGS ON CERTAIN 336E EXCAVATORS, 966K, WHEEL LOADERS AND D6T TRACK-TYPE TRACTORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE LOCK KIT ON CERTAIN M314F, M315F, M316F, M317F, M318F, M320F, M322F, MH3022, AND MH3024 WHEELED EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE LOCK KIT ON CERTAIN M314F, M315F, M316F, M317F, M318F, M320F, M322F, MH3022, AND MH3024 WHEELED EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PRESSURE SENSOR FOR THE QUICK COUPLER ON CERTAIN 349F EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE PRESSURE SENSOR FOR THE QUICK COUPLER ON CERTAIN 349F EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE RADIATOR GROUP ON CERTAIN 315F EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE RADIATOR GROUP ON CERTAIN 315F EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR FLASHING NEW SOFTWARE FOR THE DEF PUMP ON CERTAIN 313F, 315F, 316F, 318F, 323F, AND 325F EXCAVATORS, M314F, M315F, M316F, AND M317F WHEELED EXCAVATORS PRODUCT SUPPORT PROGRAM FOR FLASHING NEW SOFTWARE FOR THE DEF PUMP ON CERTAIN 313F, 315F, 316F, 318F, 323F, AND 325F EXCAVATORS, M314F, M315F, M316F, AND M317F WHEELED EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACEMENT OF THE BUCKET LINKAGE ON CERTAIN 320 AND 323 NGH EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACEMENT OF THE BUCKET LINKAGE ON CERTAIN 320 AND 323 NGH EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE GOVERNOR MOTOR ASSEMBLY ON CERTAIN 304E2, 305E2, AND 305.5E2 MINI HYDRAULIC EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE GOVERNOR MOTOR ASSEMBLY ON CERTAIN 304E2, 305E2, AND 305.5E2 MINI HYDRAULIC EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE EXISTING LINK ASSEMBLY ON CERTAIN CENTER-LOCK PIN GRABBER COUPLERS INSTALLED ON 330D, 336D, 336E, AND 336F EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE EXISTING LINK ASSEMBLY ON CERTAIN CENTER-LOCK PIN GRABBER COUPLERS INSTALLED ON 330D, 336D, 336E, AND 336F EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE TRAVEL MOTOR ON CERTAIN 349D AND 349D2 EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE TRAVEL MOTOR ON CERTAIN 349D AND 349D2 EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE STICK AROUND MOUNTING PLATE OF AUXILIARY LINE ON CERTAIN 320, 320 GC, AND 323 NGH EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REWORKING THE STICK AROUND MOUNTING PLATE OF AUXILIARY LINE ON CERTAIN 320, 320 GC, AND 323 NGH EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE LOW PRESSURE FUEL LINES ON CERTAIN T4 FINAL 304E2, 304.5E2, 305E2, AND 305.5E2 MINI HYDRAULIC EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REWORKING THE LOW PRESSURE FUEL LINES ON CERTAIN T4 FINAL 304E2, 304.5E2, 305E2, AND 305.5E2 MINI HYDRAULIC EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE SOFTWARE ON CERTAIN 315F EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE SOFTWARE ON CERTAIN 315F EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE MAIN CONTROL VALVE COVERS ON CERTAIN 320 320GC, AND 323 NGH EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REWORKING THE MAIN CONTROL VALVE COVERS ON CERTAIN 320 320GC, AND 323 NGH EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING A NEW OPERATION AND MAINTENANCE MANUAL, SUPPLEMENTAL INFORMATION, ON CERTAIN F-SERIES HYDRAULIC EXCAVATORS AND WHEELED EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING A NEW OPERATION AND MAINTENANCE MANUAL, SUPPLEMENTAL INFORMATION, ON CERTAIN F-SERIES HYDRAULIC EXCAVATORS AND WHEELED EXCAVATORS