PRODUCT SUPPORT PROGRAM FOR REPLACING THE LOCK KIT ON CERTAIN M314F, M315F, M316F, M317F, M318F, M320F, M322F, MH3022, AND MH3024 WHEELED EXCAVATORS
Usage:
TEBE7228-00
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| 22Jan2018 |
U-29
A-21
D-29
O-24
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE LOCK KIT ON CERTAIN M314F, M315F, M316F, M317F, M318F, M320F, M322F, MH3022, AND MH3024 WHEELED EXCAVATORS |
|
| 7308 | PS53677 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53677" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31Jan2021 |
PROBLEM
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| The existing lock kit can fail on certain M314F, M315F, M316F, M317F, M318F, M320F, M322F, MH3022, and MH3024 Wheeled Excavators. If the existing lock kit fails, it can prevent the door from opening. |
AFFECTED PRODUCT
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| Model | Identification Number |
| M314F | F4A00253-00663 FB400222-00466 |
| M315F | F4D00200-00428 |
| M316F | F6N00109-00303 FB600168-00320 |
| M317F | F6P00298-00429 |
| M318F | F8B00287-00944, 946-1069 FB800258-00497 |
| M320F | F2W00169-00525 FB200281-00382 |
| M322F | F2Z00144-00220 FBW00117-00176 |
| MH3022 | FB300164-00304 FM200276-00538 |
| MH3024 | FB500137-00187, 190-203 FM400111-00113, 115-142, 144-157, 159-211 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 3786579 | KIT-LATCH LOWER |
| 1 | 3786588 | KIT-LOCK |
| 1 | 3786595 | LOCK AS-DOOR |
| 1 | 4471835 | CABLE |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| Remove failed parts and replace with new required parts. Make necessary adjustments to allow for easy cabin door opening and closure. Note: Ensure that all safety information, warnings, and instructions are read and understood before any operation or any maintenance procedures are performed. Refer to the Operation and Maintenance Manual "Safety Section". Refer to the Service Manual if/as necessary. |
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SERVICE CLAIM ALLOWANCES
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0-36 mo |
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| NOTE: This is a 1.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
Caterpillar Information System:
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