PRODUCT SUPPORT PROGRAM FOR REWORKING THE TRAILER HOSES ON THE 495-0727 VALVE GROUP ON CERTAIN M300F WHEELED EXCAVATORS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REWORKING THE TRAILER HOSES ON THE 495-0727 VALVE GROUP ON CERTAIN M300F WHEELED EXCAVATORS

Usage:

TEBE7263-00

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06Feb2018

U-59

O-55

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Before/After	PRODUCT SUPPORT PROGRAM FOR REWORKING THE TRAILER HOSES ON THE 495-0727 VALVE GROUP ON CERTAIN M300F WHEELED EXCAVATORS
5057 5051		PS45778

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45778" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

29Feb2020

PROBLEM

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The existing trailer hoses can be installed into the wrong port on the 495-0727 Valve Group on certain M300F Wheeled Excavators. If the existing hoses are connected wrong, the trailer dumping function will not work.

AFFECTED PRODUCT

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Model	Identification Number
M314F	FB400222, 253, 273-274, 276, 280-281, 284-285, 294, 309, 313, 323, 350, 352
M316F	FB600178, 181, 189-190, 194-195, 198-200, 210, 240
M318F	FB800258
M320F	FB200285

PARTS NEEDED

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Qty	Part Number	Description
1	6V8398	SEAL-O-RING-ORFS
1	6V9851	ADAPTER-ELBOW
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 10% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to the attached Rework Procedure.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-4300 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

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NOTE: This is a 1.5-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Rework Procedure

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Read and understand the Operation and Maintenance Manual for safety information and safe working practices before starting this Rework Procedure.

1. Locate the trailer valve behind the rear right wheel. Refer to Image1.1.1.