PRODUCT SUPPORT PROGRAM FOR REWORKING THE AIR CONDITIONER DUCT FILTER HOLE ON CERTAIN 320 AND 323 NGH EXCAVATORS
Usage:
TEBE7290-00
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| 22Feb2018 |
U-104
A-78
D-93
O-96
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| Before/After | PRODUCT SUPPORT PROGRAM FOR REWORKING THE AIR CONDITIONER DUCT FILTER HOLE ON CERTAIN 320 AND 323 NGH EXCAVATORS |
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| 734D | PS45806 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45806" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 29Feb2020 |
PROBLEM
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| The existing duct filter is difficult to remove, due to the rough edge of the hole for the duct filter, on certain 320/323 NGH Excavators. Rework will allow for easy removal of the duct filter. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 320 | HEX00122-00200, 202-809, 811-816, 818-914, 916-923, 925-935, 937-1006, 1009-1013, 1015-1016, 1021, 1023, 1025, 1027 |
| 320 GC | KTN00108-00154 |
| 323 | RAZ00129-00153, 155-170, 172-300, 302-400, 402-413, 415, 418, 423, 428 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 4886446 | FILTER AS-A INTK |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| Refer to the attached Rework Procedure. |
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SERVICE CLAIM ALLOWANCES
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0-50 mo |
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51-100 mo |
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| NOTE: This is a 1.0-hour job | ||||||
| Note: $1 US Dollar is allowed for touch-up paint. |
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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| 1. Open the cover of the duct filter using the key. Refer to Image1.1.1. |
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| Image1.1.1 |
| 2. Remove the existing duct filter with strong force. Refer to Image1.2.1. |
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| Image1.2.1 |
| 3. Deburr all around the backside edge of the duct filter hole by rasping. Refer to Image1.3.1. |
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| Image1.3.1 |
| 4. Use touch-up paint on the rasped edge. |
| 5. Install a new 488-6446 Air Filter Assembly. |
| 6. Close the cover of the duct filter. |
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