Usage:
07May2018 |
After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE HANDLE CONTROL GROUP ON CERTAIN M313D, M314F, M315D, M316D, M316F, M318D, M318F, M320D, M320F, M322D, M322F, M324D, MH3022, AND MH3024 WHEELED EXCAVATORS AND MATERIAL HANDLERS |
|
5705 | PS53751 |
NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53751" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
TERMINATION DATE |
31May2021 |
PROBLEM
The existing handle control group can fail on certain M313D, M314F, M315D, M316D, M316F, M318D, M318F, M320D, M320F, M322D, M322F, M324D, MH3022, and MH3024 Wheeled Excavators and Material Handlers. If the existing handle control group fails it can be not possible to use the worktool control, because slide control can seize. |
AFFECTED PRODUCT
Model | Identification Number |
M313D | K3D00115-00305, 307, 310, 315-1208 |
M314F | F4A00253-00663 |
M315D | K5E00139-00787 |
M316D | D6W01062-01185, 1187-1241 P6K00289-00599 |
M316F | F6N00109-00303 |
M318D | D8W00976-01195 P8L00217-00522, 524-535, 540-729 |
M318D MH | D9X00490-00578 P9M00265-00309 |
M318F | F8B00287-00944, 946-1069 |
M320D 2 | EN800246-00341, 343-409, 411-417, 419 |
M320F | F2W00169-00525 |
M322D | D2W00449-00500 P2T00142-00349 |
M322D 2 | EN200196-00205, 209 |
M322D 2 MH | EN900215 |
M322D MH | D3X00383-00451 P3W00188-00275 |
M322F | F2Z00144-00220 |
M324D 2 MH | EN300171-00192 |
MH3022 | FM200276-00538 |
MH3024 | FM400111-00113, 115-142, 144-157, 159-211 |
PARTS NEEDED
Qty |
Part Number | Description |
1 | 5396715 | CONTROL GP-HANDL |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
ACTION REQUIRED
Refer to the service manual if/as necessary. If the existing handle control group fails, replace it with a new handle control group. |
SERVICE CLAIM ALLOWANCES
0-48 mo |
NOTE: This is a 1.0-hour job | ||||||
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |