PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING THE MAIN HYDRAULIC CONTROL VALVE ON CERTAIN 301.7D, 302.4D, AND 302.7D MINI HYDRAULIC EXCAVATORS Caterpillar


PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING THE MAIN HYDRAULIC CONTROL VALVE ON CERTAIN 301.7D, 302.4D, AND 302.7D MINI HYDRAULIC EXCAVATORS

Usage:

TEBE7215-00

13Feb2018


U-84
A-67
D-78
O-80

 

Priority

  
  

PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING THE MAIN HYDRAULIC CONTROL VALVE ON CERTAIN 301.7D, 302.4D, AND 302.7D MINI HYDRAULIC EXCAVATORS

5051
PI32857
NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI32857" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32857" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


COMPLETION DATE

TERMINATION DATE

31Aug2018 28Feb2019

PROBLEM

The main hydraulic control valve needs to be inspected and may need to be replaced on certain 301.7D, 302.4D, and 302.7D Mini Hydraulic Excavators. The existing main hydraulic control valve may cause poor flow sharing between hydraulic functions.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
301.7D LJ400475-00488

LJH04479, 4485, 4489-4499, 4501-4502, 4507, 4510, 4512-4521, 4523, 4530, 4532-4540, 4544-4549, 4551-4559, 4562-4568, 4572, 4575-4580, 4582-4584, 4586-4597, 4599-4602, 4604-4607, 4609-4612, 4615-4618, 4621, 4623-4625, 4628-4630, 4633-4637, 4639-4641, 4643-4652, 4655-4666, 4668-4673, 4676-4699, 4707, 4709, 4712, 4714-4716, 4719, 4721-4725, 4727-4728, 4730-4736, 4738-4739, 4741-4742, 4750, 4753, 4755-4758, 4760-4764, 4766, 4769-4772, 4774-4776, 4779-4780, 4782-4787, 4789-4791, 4794, 4797, 4800, 4802-4805, 4807-4840, 4842-4847, 4852-4860, 4862, 4867-4868, 4870-4871, 4873, 4875, 4877-4882, 4884, 4886-4888, 4895-4898, 4901, 4903, 4929, 4932-4936
*******Group  2*******
301.7D  LJH04526-04529, 4531, 4541-4543, 4550, 4569, 4571, 4573-4574, 4603, 4608, 4613-4614, 4619-4620, 4622, 4627, 4631-4632, 4638, 4642, 4667, 4674, 4700-4702, 4704-4706, 4708, 4710-4711, 4713, 4718, 4720, 4726, 4729, 4740, 4743-4744, 4746-4749, 4751-4752, 4754, 4759, 4765, 4767-4768, 4792, 4801, 4806, 4848-4851, 4863-4866, 4869, 4872, 4874, 4876
*******Group  3*******
302.4D LJ600261

LJN01038-01041, 1043-1044, 1048-1055
*******Group  4*******
302.4D  LJN01012, 1056-1059, 1061
*******Group  5*******
302.7D LJ701180-01181, 1201, 1205, 1212-1217, 1219-1223, 1225-1280, 1282-1284, 1290-1291

LJL04132-04137, 4153, 4156, 4158-4160, 4162, 4164, 4168, 4170-4174, 4177-4182, 4185-4191, 4199-4202, 4204, 4206-4219, 4223-4236, 4238-4248, 4250-4254, 4258, 4261-4264, 4267, 4269, 4271-4273, 4276, 4282, 4284, 4286, 4288-4291, 4293-4297, 4299-4305, 4308, 4310-4313, 4316, 4320-4321, 4323-4324
*******Group  6*******
302.7D  LJL04117, 4123, 4140, 4155, 4203, 4205, 4220-4222, 4256, 4259-4260, 4265-4266, 4268, 4270, 4274-4275, 4277-4281, 4283, 4285, 4287, 4292, 4298, 4306-4307, 4309, 4314-4315, 4317-4319, 4322

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
1 4432632 VALVE AS (After Failure Only)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 2*******
1 4432633 VALVE AS (After Failure Only)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 3*******
1 4456398 VALVE AS (After Failure Only)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 4*******
1 4456399 VALVE AS (After Failure Only)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 5*******
1 3860805 VALVE GP (After Failure Only)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 6*******
1 3842483 VALVE GP (After Failure Only)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Groups 1 and 2 - 301.7D Machines - Refer to M0090693, Special Instruction, "Procedure
for Inspecting the Main Control Valve on certain 301.7D Mini Hydraulic Excavators", to complete this Rework Procedure.

Groups 3 and 4 - 302.4D Machines - Refer to M0090707, Special Instruction, "Procedure
for Inspecting the Main Control Valve on certain 302.4D Mini Hydraulic Excavators, to complete this Rework Procedure.

Groups 5 and 6 - 302.7D Machines - Refer to M0090804, Special Instruction, "Procedure
for Inspecting the Main Control Valve on certain 302.7D Mini Hydraulic Excavators", to complete this Rework Procedure.

OWNER NOTIFICATION

Owners in the following countries will receive the attached Owner Notification:
US
Canada

SERVICE CLAIM ALLOWANCES

Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
100%
100%
0%
0%
0%
0%
 NOTE: This is a 1.0-hour job for Group 1
Note: 1.0 hours is allowed for inspection of the control valve.

Note: An additional 8.0 hours is allowed for replacement of the control valve, if deemed necessary based on the inspection, as an After Failure repair.

Note: $15 US Dollars is allowed for one US Gallon of hydraulic fluid for the After Failure rework.

Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
100%
100%
0%
0%
0%
0%
 NOTE: This is a 1.0-hour job for Group 2
Note: 1.0 hours is allowed for inspection of the control valve.

Note: An additional 8.0 hours is allowed for replacement of the control valve, if deemed necessary based on the inspection, as an After Failure repair.

Note: $15 US Dollars is allowed for one US Gallon of hydraulic fluid for the After Failure rework.

Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 3*******
100%
100%
0%
0%
0%
0%
 NOTE: This is a 1.0-hour job for Group 3
Note: 1.0 hours is allowed for inspection of the control valve.

Note: An additional 8.0 hours is allowed for replacement of the control valve, if deemed necessary based on the inspection, as an After Failure repair.

Note: $15 US Dollars is allowed for one US Gallon of hydraulic fluid for the After Failure rework.

Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 4*******
100%
100%
0%
0%
0%
0%
 NOTE: This is a 1.0-hour job for Group 4
Note: 1.0 hours is allowed for inspection of the control valve.

Note: An additional 8.0 hours is allowed for replacement of the control valve, if deemed necessary based on the inspection, as an After Failure repair.

Note: $15 US Dollars is allowed for one US Gallon of hydraulic fluid for the After Failure rework.

Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 5*******
100%
100%
0%
0%
0%
0%
 NOTE: This is a 1.0-hour job for Group 5
Note: 1.0 hours is allowed for inspection of the control valve.

Note: An additional 8.0 hours is allowed for replacement of the control valve, if deemed necessary based on the inspection, as an After Failure repair.

Note: $15 US Dollars is allowed for one US Gallon of hydraulic fluid for the After Failure rework.

Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 6*******
100%
100%
0%
0%
0%
0%
 NOTE: This is a 1.0-hour job for Group 6
Note: 1.0 hours is allowed for inspection of the control valve.

Note: An additional 8.0 hours is allowed for replacement of the control valve, if deemed necessary based on the inspection, as an After Failure repair.

Note: $15 US Dollars is allowed for one US Gallon of hydraulic fluid for the After Failure rework.


PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
 
 
 
EXAMPLE COPY OF OWNER NOTIFICATION

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING THE MAIN HYDRAULIC CONTROL VALVE

MODELS INVOLVED - CERTAIN 301.7D, 302.4D, AND 302.7D MINI HYDRAULIC EXCAVATORS

Dear Cat Product Owner:

The main hydraulic control valve needs to be inspected and may need to be replaced on the products listed below. The existing main hydraulic control valve can cause poor flow sharing between hydraulic functions. You will not be charged for the service performed.

Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 13Feb2018 when scheduling this service.

We regret the inconvenience this may cause you, and urge you to have this service performed as soon as possible to prevent unscheduled downtime.



Caterpillar Inc.

Identification #(s)



Attached to 13Feb2018 Service Letter

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