Usage:
19Jan2018 |
Containment - Before/After (Limited distribution) | PRODUCT SUPPORT PROGRAM FOR REPLACING THE COMMON RAIL FUEL PUMP ON CERTAIN 336E EXCAVATORS, 966K, 966M, 972K, 972M WHEEL LOADERS AND D6T TRACK-TYPE TRACTORS |
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1290 1251 7610 7620 1902 | PS90826 |
NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
NOTE: | This Containment Program can be administered either before or after a failure occurs. In either case the decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim. |
NOTE: | When reporting the repair, use "PS90826" as the Part Number and "7777" as the Group Number. If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
TERMINATION DATE |
31Oct2018 |
PROBLEM
The existing common rail fuel pump can fail on certain 336E Excavators, 966K, 966M, 972K, 972M Wheel Loaders, and D6T Track-Type Tractors. If the existing pump fails it can cause engine rough running, power de-rate, or in rare cases cause severe engine damage. |
AFFECTED PRODUCT
Model | Identification Number |
336E L | YCE00683-00684, 686, 690, 697, 699 |
966K | PBG01062, 1068, 1074-1075, 1077 |
966K XE | NGX00295, 301, 328, 330, 334-336 |
966M | DYC00404, 412, 437-439, 445, 460, 562-564, 578 KJP00563, 642 |
972K | PEM00727 |
972M | JPR00329, 378-379, 396 |
D6T LGP | JRW00369-00370, 388, 416 SGT00147-00149, 151 |
PARTS NEEDED
Qty |
Part Number | Description |
1 | 6V8260 | SEAL-O-RING |
1 | 4286096 | KIT-F PUMP LINE |
1 | 5055845 | SFWR GP-A1000 (As required by SN) |
1 | 5055846 | SFWR GP-A1000 (As required by SN) |
1 | 5055849 | SFWR GP-A1000 (As required by SN) |
1 | 5057846 | SFWR GP-A1000 (As required by SN) |
1 | 5117975 | PUMP GP-FUEL |
1 | 5158363 | SFWR GP-A1000 (As required by SN) |
1 | 5163302 | SFWR GP-A1000 (As required by SN) |
1 | 5185116 | SFWR GP-A1000 (As required by SN) |
1 | 5247180 | SFWR GP-A1015 (As required by SN) |
1 | 5296540 | SFWR GP-A1015 (As required by SN) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
ACTION REQUIRED
Please make sure you have your respective tech rep approval before applying this CSL on machines that you are requesting to be reworked. Refer to KENR8149, "Fuel Injection Pump - Remove and Install" Fill out REHS9724 and include it in the box with the returned pump. Note: This procedure has changed to include turning the engine off the damper and timing the engine using the pump. It is no longer required to time the engine using the timing port for the crankshaft. This procedure will help saving pump replacement time. Install the latest Engine software for T4I machines. Install the latest Engine and After treatment software for T4F machines. Note: Select the correct Software File PN from the parts list for affected machine serial number. Note: Always use the latest software available. Sometimes the flash file part numbers are updated before the program terminates. |
SERVICE CLAIM ALLOWANCES
0-48 mo |
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49-58 mo |
NOTE: This is a 6.0-hour job | ||||||
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |