PRODUCT SUPPORT PROGRAM FOR REPLACING THE PRESSURE SENSOR FOR THE QUICK COUPLER ON CERTAIN 349F EXCAVATORS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE PRESSURE SENSOR FOR THE QUICK COUPLER ON CERTAIN 349F EXCAVATORS

Usage:

TEBE7319-00

Show/hide table

24May2018

U-293

A-219

D-258

O-263

Show/hide table

Before/After	PRODUCT SUPPORT PROGRAM FOR REPLACING THE PRESSURE SENSOR FOR THE QUICK COUPLER ON CERTAIN 349F EXCAVATORS
5057 1439		PS45889

Show/hide table

NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45889" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

Show/hide table

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

Show/hide table

TERMINATION DATE

31May2020

PROBLEM

Show/hide table

The existing pressure sensor for the quick coupler can fail on certain 349F Excavators.

AFFECTED PRODUCT

Show/hide table

Model	Identification Number
349E L	ETC00161-00169
349F L	BZ200151-00182, 186, 188-190, 192-203, 207-213, 215, 217-219, 221-228, 230, 232-236, 238-244, 246-274, 276-300, 302, 307-321, 323-343, 345-347, 353, 355-359, 361-366, 368-374, 376, 378, 383-387, 389-408, 410-479, 482-501, 503-517, 519-661, 663-676, 678-745, 747-796, 798-826, 828, 830-831, 833-840, 844-874, 876-881, 884, 886-891, 893-902, 904-913, 916-917 FH290200 HPD00103-00109, 112-123, 125, 127-130, 132, 134-147, 149-152, 154-158, 160-161, 165-173, 175-181, 183-184, 186-193, 195-198, 200, 203-208, 210-231, 233, 236-237, 239, 241-245, 247, 251, 253-263, 265, 267, 269-288, 290-294, 297-301, 303-319, 321-322, 324, 326-329, 333-338, 340-346, 348-350, 352-375, 377-401, 403-405, 409-422, 424, 427-428, 430-431, 433-438, 440-443, 446-448, 450, 452-459, 461-464, 466-470, 473-484, 488, 491-509, 511-545, 547, 549-569, 571, 573, 575, 578-582, 584-616, 618-622, 627-632, 634-650, 654, 657-660, 663-672, 674, 676, 678, 681, 686-688, 691, 694, 698, 708-712, 715, 717-723, 726-739, 741-743, 745-762, 764, 767-775, 777-778, 780-783, 786-787, 790, 792, 796-799, 801-803, 805-809, 812-827, 829, 831-851, 853-863 KEA00179-00184, 10001, 10010, 10013, 10022, 10024, 10027-10039, 20001-20004
349F V-VG	WNA10010-10011
352F (VG)	YEG00202-00216, 218-220, 225-235, 237-245, 247-258, 262, 10002-10007, 10009, 10012-10016, 20002-20007
352F VG	A9J00253-00262, 264-267, 271-273, 275-291, 10001-10008, 10012-10020, 20001, 20004-20009

PARTS NEEDED

Show/hide table

Qty	Part Number	Description
2	1P3703	SEAL-RECTANGULAR
1	1P3704	SEAL-RECTANGULAR
3	3J1907	SEAL-O-RING-STOR
1	8T0151	ADAPTER-STR
4	8T5041	BOLT-HEX HEAD
1	2852664	ADAPTER-ELBOW
1	3447392	SENSOR GP-PRESS
1	5495184	TUBE AS
1	5495185	BLOCK
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

Show/hide table

Refer to the attached Rework Procedure.

Show/hide table

SERVICE CLAIM ALLOWANCES

Show/hide table

Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-6000 hrs, 0-72 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

Show/hide table

NOTE: This is a 5.0-hour job

Show/hide table

PARTS DISPOSITION

Show/hide table

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Rework Procedure

Show/hide table

1. Disconnect the harness from the sensor. Remove the tube with adapter, sensor, bolts, washers, and flanges. Refer to Image1.1.1. Retain the flanges, bolts, and washers for later reuse.

Image1.1.1

2. Replace the existing 1P-3703 Rectangular Seal with new one on the end of the hose. Install a new 549-5185 Block, 549-5184 Tube Assembly, 344-7392 Pressure Sensor Group, with the remaining Parts Needed. Connect the harness to the new sensor. Refer to Image1.2.1.

NOTE: Apply thin hydraulic oil to the sensor thread before assembly. Tighten the 344-7392 Pressure Sensor Group to a specified torque of 64 +/- 3 N.m.