PRODUCT SUPPORT PROGRAM FOR REPLACING AFTERCOOLER MOUNTING BOLTS ON CERTAIN 793D OFF-HIGHWAY TRUCKS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING AFTERCOOLER MOUNTING BOLTS ON CERTAIN 793D OFF-HIGHWAY TRUCKS

Usage:

TEBE8815-00

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19Mar2019

K30F
K318

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Containment - Before/After (Limited distribution)	PRODUCT SUPPORT PROGRAM FOR REPLACING AFTERCOOLER MOUNTING BOLTS ON CERTAIN 793D OFF-HIGHWAY TRUCKS
1071 1052		PS90952

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Containment Program can be administered either before or after a failure occurs. In either case the decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim.

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NOTE:	When reporting the repair, use "PS90952" as the Part Number and "7777" as the Group Number. If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code.
NOTE:	The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

31Mar2021

PROBLEM

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The existing bolt can fail on certain 793D Off-Highway Trucks.

AFFECTED PRODUCT

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Model	Identification Number
793D	FDB01344, 1347, 1397, 1401, 1406, 1432, 1482-1483, 1486, 1489, 1578, 1583, 1591, 1593-1594, 1596, 1667-1668, 1683, 1720, 1728, 1730, 1759, 1761, 1764-1765, 1776, 1780-1782, 1790-1791, 1796, 1799-1800

PARTS NEEDED

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Qty	Part Number	Description
12	3767740	BOLT-HEX HEAD
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Replace the existing 3767740 Bolts with new 3767740 Bolts every 3000 hours to prevent fatigue failures. Reuse the washers and spacers. Replace the bolts one at a time. There are 12 bolts per engine. Tighten the bolts to 47 Nm (35 lb ft).

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-16000 hrs, 0-96 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

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NOTE: This is a 3.0-hour job If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.

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