PRODUCT SUPPORT PROGRAM FOR REPLACING RADIATOR CORE RETENTION BOLTS ON CERTAIN PL72 PIPELAYERS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING RADIATOR CORE RETENTION BOLTS ON CERTAIN PL72 PIPELAYERS

Usage:

TEBE8777-00

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11Feb2019

U-50

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Before/After	PRODUCT SUPPORT PROGRAM FOR REPLACING RADIATOR CORE RETENTION BOLTS ON CERTAIN PL72 PIPELAYERS
1353		PS46122

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46122" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

28Feb2021

PROBLEM

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Incorrect bolts and washers may have been installed at the factory. The incorrect hardware may lead to loose bolts which could result in damage to the radiator core.

AFFECTED PRODUCT

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Model	Identification Number
PL72	P7200401-00406

PARTS NEEDED

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Qty	Part Number	Description
2	5V0500	WASHER
2	8T4175	BOLT-HEX HEAD
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to the attached Rework Procedure.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-1000 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

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NOTE: This is a 3.0-hour job
Reasonable travel time and mileage will be allowed.

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Rework Procedure

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1) Remove front bottom guard per the applicable instructions in the Disassembly and Assembly Manual.

Note: The front center bottom guard may need to removed.

Image1.1.1

2) Remove existing bolt and washers at Locations A and B as shown in Image 1.2.1, Image 1.2.2, and Image 1.2.3. This hardware will not be reused.

Image1.2.1

Image1.2.2

Image1.2.3

3) Install one 5V-0500 Washer and one 8T-4175 Bolt at Location A and Location B as shown in Image 1.3.1. The 8T-4175 Bolt should be tightened to 240 Nm +/- 40 (170 lb-ft +/- 30 lb ?ft)