Usage:
14Feb2019 |
(Revised 22Feb2019) |
Priority Parts stock action needed | PRODUCT IMPROVEMENT PROGRAM FOR REPLACING LADDER GRAB HANDLES ON CERTAIN PL83 AND PL87 PIPELAYERS |
|
7254 7750 | PI32988 |
NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
NOTE: | This Program must be administered as soon as possible. When reporting the repair, use "PI32988" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32988" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
NOTE: | When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7751" as the Group Number, "56" as the Description Code. |
NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
NOTE: | This Revised Service Letter replaces the 14Feb2019 Service Letter. Changes have been made to the letter to include Parts Stock Action. |
COMPLETION DATE |
TERMINATION DATE |
31Aug2019 | 29Feb2020 |
PROBLEM
The existing 377-8436 and 377-8437 Grab Handles for the platform ladder could potentially crack and possibly result in reduced service life of the grab handle. Existing 377-8436 and 377-8437 Grab Handles should be replaced with improved 5597090/">559-7090 Grab Handles. |
AFFECTED PRODUCT
Model | Identification Number |
PL83 | KSD00120-00304 |
PL87 | KKJ00120-00319 |
PARTS NEEDED
Qty |
Part Number | Description |
8 | 5P1076 | WASHER-HARD |
8 | 7X7729 | WASHER-HARD |
4 | 8T0389 | LOCKNUT |
2 | 8T4172 | BOLT-HEX HEAD |
2 | 8T4198 | BOLT-HEX HEAD |
4 | 8T4244 | NUT-HEX |
4 | 8T4910 | BOLT-HEX HEAD |
2 | 5597088 | PLATE |
2 | 5597090 | HANDLE AS-GRAB |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 36% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
ACTION REQUIRED
Remove all 377-8436 and 377-8437 Grab Handles from dealer parts stock. |
Refer to the attached Rework Procedure. |
OWNER NOTIFICATION
Owners in the following countries will receive the attached Owner Notification: US Canada |
SERVICE CLAIM ALLOWANCES
Submit one claim for all parts removed from dealer parts stock. |
NOTE: This is a 1.0-hour job | |||||
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
EXAMPLE COPY OF OWNER NOTIFICATION XYZ Corporation 3240 Arrow Drive Anywhere, YZ 99999 PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING LADDER GRAB HANDLES ON CERTAIN PL83 AND PL87 PIPELAYERS MODELS INVOLVED - PL83 and PL87 Pipelayers Dear Cat Product Owner: The existing 377-8436 and 377-8437 Grab Handles for the platform ladder could potentially crack and possibly result in reduced service life of the grab handle. Existing 377-8436 and 377-8437 Grab Handles should be replaced with improved 5597090/">559-7090 Grab Handles. You will not be charged for the service performed. Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 14Feb2019 when scheduling this service. We regret the inconvenience this may cause you, and urge you to have this service performed as soon as possible to prevent unscheduled downtime. Caterpillar Inc. Identification #(s) Attached to 14Feb2019 Service Letter |
1) Remove existing 377-8436 and 377-8437 Grab Handles from the tractor as shown in Image 1.2.1. |
Image1.1.1 |
2) Install new 5597090/">559-7090 Grab Handles as shown in Image 1.3.1, 1.3.2 and Image 1.3.3. NOTE: The 8T-4172, 8T-4198, and 8T-4910 Bolt heads should be installed so the bolt heads are closest to the vertical centerline of the ladder as shown in Image 1.3.2 or Image 1.3.3. NOTE: The 8T-4172 Bolts, 8T-4198 Bolts, and 8T-0389 Nuts (M10 Fasteners with rubber in bolted joint) should be tightened to a torque of 30 Nm +/- 7 Nm (22 lb-ft +/- 5 lb-ft). NOTE: The 8T-4910 Bolts and 8T-4244 Nuts (M12 Fasteners) should be tightened to a torque of 100 Nm +/- 20 Nm (73 lb-ft +/- 15 lb-ft). |
Image1.2.1 |
Image1.2.2 |
Image1.2.3 |