PRODUCT SUPPORT PROGRAM FOR IMPROVING THE TRANSMISSION FILTER SERVICEABILITY ON CERTAIN 793D LARGE MINING TRUCKS Caterpillar

PRODUCT SUPPORT PROGRAM FOR IMPROVING THE TRANSMISSION FILTER SERVICEABILITY ON CERTAIN 793D LARGE MINING TRUCKS

Usage:

TEBE8829-00

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10Apr2019

A-184

D-192

O-199

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Before/After	PRODUCT SUPPORT PROGRAM FOR IMPROVING THE TRANSMISSION FILTER SERVICEABILITY ON CERTAIN 793D LARGE MINING TRUCKS
1374 5057		PS46220

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46220" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

30Apr2021

PROBLEM

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The existing brake cooling tubes will interfere with servicing the transmission filter on certain 793D Large Mining Trucks. The existing brake cooling tubes will increase labor to service the transmission filter.

AFFECTED PRODUCT

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Model	Identification Number
*****Group 1*****
793D	FDB01856-01870, 1874-1877, 1880-1985

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*****Group 2*****
793D	FDB01871-01873, 1878-1879

PARTS NEEDED

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Qty	Part Number	Description
*****Group 1*****
1	6V1196	SEAL-O-RING
1	8T0568	SEAL-O-RING
1	2147568	SEAL-O-RING-STOR
1	5616948	TUBE AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 14% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 2*****
1	6V1196	SEAL-O-RING
4	8T0568	SEAL-O-RING
2	8T4223	WASHER-HARD
1	8T4956	BOLT-HEX HEAD
1	1629523	GROMMET
1	1686890	CLIP-2 PIECE
1	1686891	CLIP-2 PIECE
1	2147568	SEAL-O-RING-STOR
1	3293356	NUT-HEX
1	5616947	TUBE AS
1	5616948	TUBE AS
1	5617556	HOSE AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 14% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to the Special Instruction, M0100145, "Procedure to Improve Transmission Filter Serviceability on Certain 793D Off-Highway Trucks"

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 1*****
0-10000 hrs, 0-36 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 6.0-hour job for Group 1

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 2*****
0-10000 hrs, 0-36 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%