PRODUCT SUPPORT PROGRAM FOR REWORKING THE SWING ASSEMBLY VALVE CASE ON CERTAIN 307E AND 308E MINI HYDRAULIC EXCAVATORS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REWORKING THE SWING ASSEMBLY VALVE CASE ON CERTAIN 307E AND 308E MINI HYDRAULIC EXCAVATORS

Usage:

TEBE3897-00

06Nov2015


U-600
A-435
D-524
O-522

 

After Failure Only

  
  

PRODUCT SUPPORT PROGRAM FOR REWORKING THE SWING ASSEMBLY VALVE CASE ON CERTAIN 307E AND 308E MINI HYDRAULIC EXCAVATORS

79PA 7750 5459 5058
PS53075
NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53075" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

30Nov2016

PROBLEM

The existing swing assembly valve case may crack on certain 307E and 308E Mini Hydraulic Excavators. If the existing valve case cracks, it may not swing.

AFFECTED PRODUCT

Model Identification Number
307E  H1Y00106-00725, 729-1089, 1091-1357, 1359-1430, 1432-1553, 1557-1559, 1562-1644, 1646-1656, 1665-1765, 2500-2565, 2567-2928, 2941-2952, 2979-2981, 2989-2992
308E  TAZ00103, 105-126, 129-176, 1001-1014, 1019-1021, 1027-1030

PARTS NEEDED

Qty

Part Number Description
1 4347704 KIT-SEAL
1 4861576 CASE-VALVE
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Replace the existing swing assembly valve case with an improved 486-1576 Swing Assembly Valve Case. Refer to Image1.

Refer to SEHS0067, Special Instruction, "Procedure to Replace the Swing Motor Group Valve Case on Certain 307E and 308E Mini Hydraulic Excavators", in order to replace the swing assembly valve case.

Refer to the Service Manual if/as necessary.
Image1

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-4000 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.5-hour job
Note: An additional $15 US Dollars is allowed for hydraulic oil top up during the rework only.



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

Caterpillar Information System:

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