PRODUCT SUPPORT PROGRAM FOR REWORKING THE CAB ON CERTAIN 312D 2, 312D, 313D, 313D 2,318D, 318D 2, 320D, 320D 2, 320D, 323D 2, 323D, 324D, 326D 2, 326D, 329D 2. 329D, 336D 2, 336D, 340D 2, 340D, AND 349D EXCAVATORS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REWORKING THE CAB ON CERTAIN 312D 2, 312D, 313D, 313D 2,318D, 318D 2, 320D, 320D 2, 320D, 323D 2, 323D, 324D, 326D 2, 326D, 329D 2. 329D, 336D 2, 336D, 340D 2, 340D, AND 349D EXCAVATORS

Usage:

TEBE3868-00

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05Nov2015

U-597

A-432

D-521

O-519

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After Failure Only	PRODUCT SUPPORT PROGRAM FOR REWORKING THE CAB ON CERTAIN 312D 2, 312D, 313D, 313D 2,318D, 318D 2, 320D, 320D 2, 320D, 323D 2, 323D, 324D, 326D 2, 326D, 329D 2. 329D, 336D 2, 336D, 340D 2, 340D, AND 349D EXCAVATORS
7310		PS53073

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NOTE:	Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
NOTE:	This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53073" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

30Nov2017

PROBLEM

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Certain areas of the cab can leak and cause dust entry on certain 312D 2, 312D, 313D, 313D 2,318D, 318D 2, 320D, 320D 2, 320D, 323D 2, 323D, 324D, 326D 2, 326D, 329D 2. 329D, 336D 2, 336D, 340D 2, 340D, and 349D Excavators.

AFFECTED PRODUCT

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Model	Identification Number
*****Group 1*****
320D	A6F00151-02484 BZP00182-04546 JPD00142-00261 MZD00179-01894
320D 2	DFM00149-01272 DNP00252-00854, 856-858, 866 FKK00281-00360 GBA00132-01944 LMA00251-00952 MDJ00231-00512 YEA00182-00612
320D 2GC	JFM00175-01507
320D 2L	EKT00152-00181 HDM00263-00265 NBT00121-01063 ZCS00178-01532
320D GC	JZA00232-00915
320D L	A8F00152-03620 KZF00121-00928
323D 2L	JEG00131-00257 KCE00234-00427 PJP00185-01331
323D L	LFL00101-00752 NZF00163-01269
324D	JZR00146-01710
324D L	TSN00172-00410, 460-675, 4986
326D 2	KGY00161-00323
326D 2L	MGW00241-00313
326D L	PJM00133-00565
329D	BYS00249-03182
329D 2L	RGA00191-00309
329D L	DJF00183-01293
329D L OEM	J8D00100-00238
336D	JBT00260-04908, 77001
336D 2	WDC00101-01320
336D 2L	YCF00251-00728 ZCT00161-01132, 9039, 9112, 9116
336D L	M4T00101-02869 MPL00278-00577
336D L OEM	L5X00100-01052, 1055-1096, 21387 NBZ00101-00129 R7500101-00108 TPX00101-00103
340D 2L	HHK00131-00378
340D 2L OEM	DC800101-00104
340D L	JTN00130-00585
349D	GKF00269-00397
349D L	KLH00184-00273
349D L OEM	MCX00101-00158

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*****Group 2*****
312D 2	TJY00236-00447
312D 2L	FAB00191-00273 MPP00159-00580 WHJ00158-00327, 10328, 10333
312D GC	RXZ00224-01638
312D L OEM	L4400001-00006, 101
313D	WPK00296-00923
313D 2	PLD00176-00507
313D 2 LGP	RKN00193-00356
318D 2L	TZS00251-00487 XGS00215-00303
318D 2L OEM	M8P00101
318D L	ZKJ00241-00780

PARTS NEEDED

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Qty	Part Number	Description
*****Group 1*****
2	5P5927	SEAL
2	1858161	INSULATOR
2	4754173	INSULATOR
2	4777578	SEAL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 2*****
2	5P5927	SEAL
2	1858161	INSULATOR
2	4754173	INSULATOR
2	4777578	SEAL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to the Special Instruction, SEHS0076, "A Procedure to Improve the Cab Sealing Performance on Certain Excavators".

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 1*****
0-4000 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
4001-8000 hrs, 25-48 mo	33.0%	50.0%	0.0%	0.0%	50.0%	50.0%

NOTE: This is a 2.0-hour job for Group 1 If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 2*****
0-4000 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
4001-8000 hrs, 25-48 mo	33.0%	50.0%	0.0%	0.0%	50.0%	50.0%

NOTE: This is a 2.0-hour job for Group 2 If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.