PRODUCT SUPPORT PROGRAM FOR REPLACING THE HOSE ASSEMBLY AND RUBBER GUARD ON CERTAIN 336D, 336D 2, 336D 2L, 336D L, 340D 2L, AND 340D L HYDRAULIC EXCAVATORS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE HOSE ASSEMBLY AND RUBBER GUARD ON CERTAIN 336D, 336D 2, 336D 2L, 336D L, 340D 2L, AND 340D L HYDRAULIC EXCAVATORS

Usage:

TEBE3941-00

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12Nov2015

U-609

A-439

D-529

O-528

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After Failure Only	PRODUCT SUPPORT PROGRAM FOR REPLACING THE HOSE ASSEMBLY AND RUBBER GUARD ON CERTAIN 336D, 336D 2, 336D 2L, 336D L, 340D 2L, AND 340D L HYDRAULIC EXCAVATORS
5057 5059		PS53077

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NOTE:	Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
NOTE:	This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53077" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

30Nov2017

PROBLEM

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An incorrect rubber guard and unnecessary cable strap can cause the 2751624/">275-1624 Hose Assembly to leak on certain 336D, 336D 2, 336D 2L, 336D L, 340D 2L, and 340D L Hydraulic Excavators.

AFFECTED PRODUCT

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Model	Identification Number
336D	JBT04505-04506, 4520-4523, 4525-4908
336D 2	WDC00101-01320
336D 2L	YCF00251-00740
336D L	MPL00546-00577
340D 2L	HHK00131-00378
340D L	JTN00573-00585

PARTS NEEDED

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Qty	Part Number	Description
2	5P5148	STRAP-CABLE
8	7K1181	STRAP-CABLE
1	1241008	GUARD
1	2751624	HOSE AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to the attached Rework Procedure.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-4000 hrs, 0-36 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

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NOTE: This is a 3.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Rework Procedure

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1. Remove bottom plate (A) in order to gain access to the area that contains the 2751624/">275-1624 Hose Assembly. Refer to Image1.1.1.

Image1.1.1

2. Replace leaked 2751624/">275-1624 Hose Assembly with a new 2751624/">275-1624 Hose Assembly. Refer to Image1.2.1.

Image1.2.1

3. Remove the 104-8903 Rubber Guard (C) and replace with a new 124-1008 Rubber Guard. Refer to Image1.3.1.

4. Remove strap (D). A cable strap should not be installed at this location.