PRODUCT SUPPORT PROGRAM FOR REPLACING THE HEATER CORE ASSEMBLY ON CERTAIN 329E EXCAVATORS
Usage:
TEBE3957-00
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| 05Jan2016 |
U-11
O-7
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE HEATER CORE ASSEMBLY ON CERTAIN 329E EXCAVATORS |
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| 1350 | PS53115 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53115" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31Jan2018 |
PROBLEM
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| The existing heater core assembly can leak coolant on certain 329E Excavators. If the coolant degrades at early hour operation, the heater core can have a corrosion hole and the coolant leaks from it. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 329E L | TST00582-00884 |
| 329E LN | RLD00465-00789 |
| 329E OEM | K2L00146-00168 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 3639456 | CORE AS-HEATER |
| 1 | COOLANT | COOLANT (44 LITERS) |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| 1. Before replacing the failed heater core assembly, drain the coolant and flush the cooling system. Refer to SEBU8576, Operation and Maintenance Manual, "Cooling System Coolant (ELC)- Change". Refer to Image1. 2. Replace the existing failed heater core assembly with a new 363-9456 Heater Core Assembly. Refer to KENR9844, Disassembly and Assembly, "Heating and Air Conditioning Unit - Remove and Install". 3. Refill the cooling system with new coolant. |
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 |
| Image1 |
SERVICE CLAIM ALLOWANCES
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0-12 mo |
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| NOTE: This is a 8.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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