PRODUCT SUPPORT PROGRAM FOR REPLACING FUEL INJECTORS ON CERTAIN 390F EXCAVATORS, 772G OFF-HIGHWAY TRUCKS, 834K WHEEL DOZERS, 836K LANDFILL COMPACTORS, 988K WHEEL LOADERS, D9T TRACK-TYPE TRACTORS, AND C18 INDUSTRIAL ENGINES
Usage:
TEBE3926-00
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| 15Dec2015 |
U-668
D-587
O-579
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING FUEL INJECTORS ON CERTAIN 390F EXCAVATORS, 772G OFF-HIGHWAY TRUCKS, 834K WHEEL DOZERS, 836K LANDFILL COMPACTORS, 988K WHEEL LOADERS, D9T TRACK-TYPE TRACTORS, AND C18 INDUSTRIAL ENGINES |
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| 1290 1254 1713 | PS53099 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53099" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31Dec2017 |
PROBLEM
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| The existing fuel injectors can fail on certain 390F Excavators, 772G Off-Highway Trucks, 834K Wheel Dozers, 836K Landfill Compactors, 988K Wheel Loaders, D9T Track-Type Tractors, and C18 Industrial Engines from a specific injector build time frame. If the existing injector fails it will cause an engine miss and low power. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| 390F L | MGF00151, 186-190, 192, 194-216, 218-222, 224 |
| 772G | KEX00126-00127, 130-134, 136-152, 157, 164, 169, 173 |
| 834K | TWY00303, 701 |
| 836K | TWZ00421, 445-448, 450-455, 500-505, 507 |
| 988K | TWX00212, 216, 431-433, 438-440, 444-445, 447-448, 450-453, 455-457, 460, 462-502, 600-636, 640, 642, 646, 650, 658 |
| D9T | REX00331, 333-336, 338-339, 341-345, 347-359, 361-362, 365-371, 373-374, 376-378 |
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| *******Group 2******* | |
| C18 | N8F00529-00532, 534-535, 542-545 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 6 | 20R3454 | INJECTOR GP-FUEL |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 12% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 2******* | ||
| 6 | 20R3454 | INJECTOR GP-FUEL |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 12% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
ACTION REQUIRED
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| If a single injector fails, replace all six injectors at the time of failure. Refer to Disassembly and Assembly, UENR0132, "Valve Mechanism Cover - Remove and Install" and "Electronic Unit Injector - Remove and Install" to complete the repair. |
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SERVICE CLAIM ALLOWANCES
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| *******Group 1******* | ||||||
0-60 mo |
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| NOTE: This is a 4.0-hour job for Group 1 | ||||||
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| *******Group 2******* | ||||||
0-60 mo |
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| NOTE: This is a 4.0-hour job for Group 2 | ||||||
PARTS DISPOSITION
| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
Caterpillar Information System:
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