PRODUCT SUPPORT PROGRAM FOR RETIGHTENING THE 108-1781 BOLTS ON CERTAIN 349E AND 349F EXCAVATORS Caterpillar


PRODUCT SUPPORT PROGRAM FOR RETIGHTENING THE 108-1781 BOLTS ON CERTAIN 349E AND 349F EXCAVATORS

Usage:

TEBE3823-00

22Oct2015


U-565
D-492
O-493

 

After Failure Only

  
  

PRODUCT SUPPORT PROGRAM FOR RETIGHTENING THE 1081781/">108-1781 BOLTS ON CERTAIN 349E AND 349F EXCAVATORS

1374
PS53058
NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53058" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

31Oct2017

PROBLEM

The existing 1081781/">108-1781 Bolts which fasten the oil cooler tubes could become loose on certain 349E and 349F Excavators. Loosening of the bolts could cause a hydraulic oil leak.

AFFECTED PRODUCT

Model Identification Number
349E L KFX00141-00665

MZW00211-00220
349E OEM FKF00101-00105

S3P00201-00216
349F L-VG  KBP00201-00202

PARTS NEEDED

Qty

Part Number Description
4 1081781 BOLT-SOCKET HD
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Check for any potential bolt thread damage. Replace bolt if needed.

Tighten the 1081781/">108-1781 Bolts to a specified torque of 50 N.m.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-4000 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
4001-6000 hrs,
25-36 mo 
33.0%
50.0%
0.0%
0.0%
50.0%
50.0%
 NOTE: This is a 1.0-hour job



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

Caterpillar Information System:

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