PRODUCT SUPPORT PROGRAM FOR REPLACING THE BOLTS THAT RETAIN THE DOZER GROUP PINS ON CERTAIN 824K WHEEL DOZERS AND 826K LANDFILL COMPACTORS
Usage:
TEBE7841-00
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| 22Jun2018 |
U-347
A-260
D-305
O-312
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| Before/After | PRODUCT SUPPORT PROGRAM FOR REPLACING THE BOLTS THAT RETAIN THE DOZER GROUP PINS ON CERTAIN 824K WHEEL DOZERS AND 826K LANDFILL COMPACTORS |
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| 6066 5104 6061 6065 | PS45923 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45923" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 30Jun2020 |
PROBLEM
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| The existing 8T-4780 Retaining Bolts, in the pin group for the blade, can become loose on certain 824K Wheel Dozers and 826K Landfill Compactors. If the existing 8T-4780 Retaining Bolts become loose, the pin group can back out. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 824K | 23400258, 4001-4015 RWB00100-00145 |
| 826K | 23200256-00257, 6001-6047, 6200-6355 SET00300-00311, 500-517 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 2 | 7X2562 | BOLT-HEX HEAD |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 19% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| Replace the two 8T-4780 Retaining Bolts that are part of the 418-4613 Dozer Pin Group with two new 7X-2562 Bolts. Refer to Image1. |
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 |
| Image1 |
SERVICE CLAIM ALLOWANCES
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0-36 mo |
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37-48 mo |
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| NOTE: This is a 1.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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