PRODUCT SUPPORT PROGRAM FOR REPLACING THE PARKING BRAKE CONTROL VALVE ON CERTAIN 950L, 950M, 962L, 962M, 966L, 966M, 966M XE, 972L, 972M, AND 972M XE WHEEL LOADERS
Usage:
TEBE7868-01
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| 27Nov2018 |
| (Revised 14Feb2019) |
U-660
A-477
D-582
O-579
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE PARKING BRAKE CONTROL VALVE ON CERTAIN 950L, 950M, 962L, 962M, 966L, 966M, 966M XE, 972L, 972M, AND 972M XE WHEEL LOADERS |
|
| 4262 4322 5264 5479 4805 4804 | PS53901 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53901" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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| NOTE: | This Revised Service Letter replaces the 27Nov2018 Service Letter. Changes have been made to the Affected Product and the Parts Needed. |
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TERMINATION DATE |
| 30Nov2023 |
PROBLEM
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| The parking brake control valve may fail causing an E706-3 event on certain 950L, 950M, 962L, 962M, 966L, 966M, 966M XE, 972L, 972M, and 972M XE Wheel Loaders. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| 950L | LXX00202-00228, 10201-10553 TNS00150-00151, 250-558 |
| 950M | EMB00250-01395, 2101-2697, 3501-4160, 39959 ENE00202-00235, 10201-10443 FTR00175-00177, 301-724, 901-1221 HE800250-00315, 10250-10467 J1S00217, 250-961, 1301-1302, 1401-1872, 1874 KSA00150-00154, 161-164, 166-169 LCR00201, 300 NHL00150-00171, 173-189 XCJ00102-00137, 139-161, 10101-10244 |
| 962L | MTN00162-00163, 262-344 SXS00201-00203, 10201-10288 |
| 962M | EJB00167-00333, 501-562, 901-982 F2T00127-00129, 201-420, 501-622 J2S00117-00162, 301-302, 401-455 JYD00101, 103-129, 10101-10403 K8800250-00267, 269 LSE00201-00208, 10201-10265 RCL00201-00202 RKH00250 SA800250-00261, 10250-10293 |
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| *******Group 2******* | |
| 966L | FRS00166-00233, 1066-1560 FSL00203, 10204-10607, 10609-10635 |
| 966M | DYC00236-00238, 401-795, 1001-1388 EJA00138-00154, 1380-2059 GMS00160-00211, 213 KJP00401-01286, 1601-1879, 2401-2978 L8R10201-10269 LMM00201, 10202-10366 MD700160-00170 R8D00201-00220, 1201-1253 |
| 966M XE | B8P00203-00214, 302-501 DZL00260-00267 FL200201-00476, 1804, 1820 P6C00287, 301-589, 901-1137 XCR00260 |
| 972L | RFB00172-00177, 1072-1132 YJW10201-10236 |
| 972M | A7800170-00199, 212 A8P00201-00688, 901-1094, 1501-1807 GGN00201, 10202-10265, 10268-10269 JPR00236-00240, 301-610, 801-960 L8E00201-00216, 1201-1229 LSJ00152-00162, 1520-1954 M8W00201, 10202-10255, 10258-10261 WGN00170-00171, 173-182 |
| 972M XE | AN300270 EDW00101-00104, 201-415, 701-904 L9S00101-00361 M5S00102-00113, 201-366 R1Z00270-00277 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 1 | 1J9671 | SEAL-O-RING |
| 3 | 3J1907 | SEAL-O-RING-STOR |
| 1 | 6V8397 | SEAL-O-RING-ORFS |
| 1 | 6V8724 | ADAPTER-ELBOW 90 |
| 1 | 7K1181 | STRAP-CABLE |
| 1 | 9R2672 | BOSS |
| 1 | 2053079 | ADAPTER-STR |
| 1 | 5457861 | VALVE GP-MT |
| 1 | 5621182 | HOSE AS |
| 1 | 5621184 | HOSE AS |
| 1 | 5644743 | HARNESS AS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 2******* | ||
| 1 | 1J9671 | SEAL-O-RING |
| 3 | 3J1907 | SEAL-O-RING-STOR |
| 3 | 6V8397 | SEAL-O-RING-ORFS |
| 1 | 6V8398 | SEAL-O-RING-ORFS |
| 1 | 6V8724 | ADAPTER-ELBOW 90 |
| 1 | 6V9829 | CAP-ORFS |
| 1 | 7K1181 | STRAP-CABLE |
| 1 | 9R2672 | BOSS |
| 1 | 2053079 | ADAPTER-STR |
| 1 | 2446625 | ADAPTER-CROSS |
| 1 | 5457861 | VALVE GP-MT |
| 1 | 5622714 | HOSE AS |
| 1 | 5622716 | HOSE AS |
| 1 | 5622717 | HOSE AS |
| 1 | 5644743 | HARNESS AS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
ACTION REQUIRED
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| Refer to M0095619, Special Instruction, "Procedure to Replace the Parking Brake Control Valve on Certain L-Series and M-Series Medium Wheel Loaders", sections "Rework Procedure for 950L/M and 962L/M Medium Wheel Loaders" and "Rework Procedure for 966L/M and 972L/M Medium Wheel Loaders", for the Rework Procedure to remove the existing parking brake control valve and hoses, and install the new control valve, hoses, and jumper harness. |
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SERVICE CLAIM ALLOWANCES
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| *******Group 1******* | ||||||
0-24 mo |
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25-36 mo |
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| NOTE: This is a 3.0-hour job for Group 1 | ||||||
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| *******Group 2******* | ||||||
0-24 mo |
||||||
25-36 mo |
||||||
| NOTE: This is a 3.0-hour job for Group 2 | ||||||
PARTS DISPOSITION
| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
Caterpillar Information System:
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