PRODUCT SUPPORT PROGRAM FOR REPLACING THE ENGINE OIL PUMP AND REWORKING THE ENGINE OIL PAN ON CERTAIN 140K MOTOR GRADERS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE ENGINE OIL PUMP AND REWORKING THE ENGINE OIL PAN ON CERTAIN 140K MOTOR GRADERS

Usage:

TEBE6376-00

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03Oct2017

K030

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Containment - Before/After (Limited distribution)	PRODUCT SUPPORT PROGRAM FOR REPLACING THE ENGINE OIL PUMP AND REWORKING THE ENGINE OIL PAN ON CERTAIN 140K MOTOR GRADERS
1304 1315		PS90756

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Containment Program can be administered either before or after a failure occurs. In either case the decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim.

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NOTE:	When reporting the repair, use "PS90756" as the Part Number and "7777" as the Group Number. If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code.
NOTE:	The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

31Oct2019

PROBLEM

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The existing engine oil pump can fail and the existing engine oil pan can crack on certain 140K Motor Graders. This may cause loss of oil pressure.

AFFECTED PRODUCT

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Model	Identification Number
140K	SZL01943, 1947, 1950, 2015-2016, 2941, 3807-3808, 3814, 3816, 3818, 3864, 3870, 3898-3899

PARTS NEEDED

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Qty	Part Number	Description
9	6V1820	BOLT
4	8Y7119	WASHER
2	9W9931	MOUNT AS.
9	9X2027	WASHER-HARD
1	1662905	SEAL-INTEGRAL
2	3869961	MOUNT AS
1	4287471	PAN AS-OIL (If Needed)
1	4964800	PUMP GP-GRTR BSC
1	5075209	PLATE
1	SI598	LOCTITE
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to the Service Manual if/as necessary. Refer to "Engine Oil Pan - Remove and Install" Disassembly and Assembly RENR9218.

- Replace the Engine Oil Pump, as specified in Service Magazine M0069486,"A New Engine Oil Pump Group Is Now Used On Certain Commercial Engines".
- Add the new Stiffener Plate 507-5209 (and associated hardware), as specified in Service Magazine M0077440,"A New Improved Block Stiffener Plates are Used on Certain C7 Motor Grader Engines".
- Once the pan is disassembled (to add the above stiffener plate), inspect it. If any cracks are found, replace it.
- Replace the 9W-9920 Front Engine Mounts by the 9W-9931 Mounts.
- Replace the 6Y-9960 Transmission Mounts (and 9W-7388 Washers) by the 386-9961 Mount As (and 8Y-7119 Washers).

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-8000 hrs, 0-60 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
8001-10000 hrs, 61-84 mo	33.0%	50.0%	0.0%	0.0%	50.0%	50.0%