PRODUCT SUPPORT PROGRAM FOR REPLACING THE PUMP IMPLEMENT LINES GROUP PLUG(S) ON CERTAIN 541 SERIES 2 AND 552 SERIES 2 TRACK FELLER BUNCHERS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE PUMP IMPLEMENT LINES GROUP PLUG(S) ON CERTAIN 541 SERIES 2 AND 552 SERIES 2 TRACK FELLER BUNCHERS

Usage:

TEBE6350-01

Show/hide table

21Jun2017

(Revised 02Aug2017)

U-315

A-211

D-253

Show/hide table

Before/After	PRODUCT SUPPORT PROGRAM FOR REPLACING THE PUMP IMPLEMENT LINES GROUP PLUG(S) ON CERTAIN 541 SERIES 2 AND 552 SERIES 2 TRACK FELLER BUNCHERS
5057		PS45515

Show/hide table

NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45515" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

Show/hide table

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

Show/hide table


NOTE:	This Revised Service Letter replaces the 21Jun2017 Service Letter. Changes have been made to the Affected Product and Service Claim Allowances.

Show/hide table

TERMINATION DATE

30Jun2019

PROBLEM

Show/hide table

The existing 164-4180 Plug Assembly can leak externally on certain 542 Series 2 and 552 Series 2 Track Feller Bunchers. If the existing 164-4180 Plug Assembly, used on the 276-9049 Pump Lines Group, shows signs of leaking, it will require changing to a more robust 3603697/">360-3697 Plug and 2385084/">238-5084 O-Ring Seal.

AFFECTED PRODUCT

Show/hide table

Model	Identification Number
541 SERIES 2	F7D00209, 228-229, 240, 242-243, 251, 253
552 SERIES 2	F7G00196, 198, 201-202, 218-237

PARTS NEEDED

Show/hide table

Qty	Part Number	Description
2	2385084	SEAL-O-RING-STOR
2	3603697	PLUG-HD STOR
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

Show/hide table

Replace the 164-4180 Plug Assembly with a new 3603697/">360-3697 Plug and 2385084/">238-5084 O-Ring Seal, and increase the dynamic torque requirement to 35 0+/ 53 N.m. Refer to Image1.

Show/hide table

Image1

SERVICE CLAIM ALLOWANCES

Show/hide table

Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-4000 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%