PRODUCT SUPPORT PROGRAM FOR REPLACING THE HOSE AND TUBE AS ON CERTAIN 735C, 745C, AND 740C EJ ARTICULATED TRUCKS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE HOSE AND TUBE AS ON CERTAIN 735C, 745C, AND 740C EJ ARTICULATED TRUCKS

Usage:

TEBE6359-00

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24Jul2017

U-380

A-257

D-312

O-317

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After Failure Only	PRODUCT SUPPORT PROGRAM FOR REPLACING THE HOSE AND TUBE AS ON CERTAIN 735C, 745C, AND 740C EJ ARTICULATED TRUCKS
1375 3016		PS53525

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NOTE:	Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
NOTE:	This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53525" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

31Jul2019

PROBLEM

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The existing 4450698 Hose, part of the Powertrain Cooler Line Group, can fail on certain 735C, 745C, and 740C EJ Articulated Trucks. If the existing Hose fails it can lead to loss of Engine coolant.

AFFECTED PRODUCT

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Model	Identification Number
735C	LFJ00252-00254 TFJ00141-00291, 293-299, 301-330
740C EJ	LFN00272-00278 TFN00161-00189, 192-201
745C	LFK00262-01029, 1032-1110 TFK00151-00256, 258-260, 262-338, 340-478, 481-580, 582-583, 585-681, 684-743, 745-780, 782-816, 819-882, 884-1046, 1048-1293, 1295-1376, 1378-1392, 1394-1540, 1542-1608, 1610-1617, 1619-1629, 1631-1644, 1646-1686
745C OEM	JE800101-00116 JE900101-00102

PARTS NEEDED

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Qty	Part Number	Description
2	4J0528	SEAL-O-RING
2	8T3490	NUT-WELD (If Req'd - See Action Required)
4	2086054	CLAMP-T'BOLT
2	5090017	HOSE-HUMP
1	5092301	TUBE AS
1	5092302	TUBE AS
1	BRACKET	Dealer Fabricated (If Req'd - See Action Required)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 2% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Note: For machines equipped with the cold start option and 399-7048 Battery Group 2 8T3490 Weld Nuts are required for the dealer to fabricate a Bracket.

Refer to the Special Instruction M0079976 "Procedure to Install Power Train Cooler Lines and Improved Bellow Hoses on Certain 700 C-Series Articulated Trucks"

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-2000 hrs, 0-12 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

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NOTE: This is a 8.0-hour job
An additional 2 hours of labor will be allowed to fabricate the bracket required for machines equipped with the cold start option and 399-7048 Battery Group.

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