PRODUCT SUPPORT PROGRAM FOR INSTALLING SCREENS TO PROTECT THE BRAKE OIL COOLERS ON CERTAIN 777G OFF-HIGHWAY TRUCKS Caterpillar

PRODUCT SUPPORT PROGRAM FOR INSTALLING SCREENS TO PROTECT THE BRAKE OIL COOLERS ON CERTAIN 777G OFF-HIGHWAY TRUCKS

Usage:

TEBE6353-02

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11Jul2017

(Revised 29Nov2017)

U-350

A-238

D-285

O-292

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Before/After	PRODUCT SUPPORT PROGRAM FOR INSTALLING SCREENS TO PROTECT THE BRAKE OIL COOLERS ON CERTAIN 777G OFF-HIGHWAY TRUCKS
1374 5057		PS45536

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45536" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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NOTE:	This Revised Service Letter replaces the 11Jul2017 (Revised 25Jul2017) Service Letter. Changes have been made to the Affected Product.

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TERMINATION DATE

31Jul2019

PROBLEM

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The brake oil coolers can be damaged internally due to debris. The damage may allow coolant to leak into the hydraulic oil. If the brake oil is contaminated with coolant, the brake disk can be damaged.

AFFECTED PRODUCT

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Model	Identification Number
777G	GT700142-00189 RDR00102-00372, 374, 379-385, 500-507 TNM00101-00884, 1000-1046
777G OEM	T4Y00100-00210, 500-502 T5A00100-00123

PARTS NEEDED

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Qty	Part Number	Description
2	6K6307	SEAL-O-RING
1	6V8635	ADAPTER-STR
1	6V9005	ADAPTER-ELBOW
2	10R0817	CORE AS-OCLR (After Failure Only)
2	2243895	SCREEN AS-BK CLG
2	2287093	SEAL-O-RING-ORFS
2	2385084	SEAL-O-RING-STOR
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 16% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Remove the 369-6870 Adapter-Elbow from the 104-7658 Elbow (1) on the engine mounted brake oil cooler. Install the 224-3895 Screen As. (3) in the 104-7658 Elbow (1) using 1 x 6K6307 Seal-O-Ring, 1 x 6V-9005 Adapter-Elbow (4), 1 x 228-7093 Seal-O-Ring, and 1 x 2385084 Seal-O-Ring.

Remove the 8C-3323 Connector from the 104-7658 Elbow (2) on the frame mounted brake oil cooler. Install the 224-3895 Screen As. (3) in the 104-7658 Elbow (2) using 1 x 6K6307 Seal-O-Ring, 1 x 6V-8635 Adapter (5), 1 x 228-7093 Seal-O-Ring, and 1 x 2385084 Seal-O-Ring.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-12000 hrs, 0-72 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
12001-15000 hrs, 73-84 mo	33.0%	50.0%	0.0%	0.0%	50.0%	50.0%