PRODUCT SUPPORT PROGRAM FOR REPLACING THE HYDRAULIC LEVEL SENSOR ON CERTAIN 1190, 1190T, 1390, 2390, 2491, 511, 521, 522, 532, 541, 551, AND 552 TRACK FELLER BUNCHERS
Usage:
REBE6364-00
Show/hide table
08Oct2010 |
U-415
A-331
D-356
O-360
Show/hide table
After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE HYDRAULIC LEVEL SENSOR ON CERTAIN 1190, 1190T, 1390, 2390, 2491, 511, 521, 522, 532, 541, 551, AND 552 TRACK FELLER BUNCHERS |
|
1408 5056 7490 7422 7620 7610 | PS51914 |
Show/hide table
NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51914" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
Show/hide table
NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
Show/hide table
Show/hide table
Show/hide table
TERMINATION DATE |
31Oct2012 |
PROBLEM
Show/hide table
The existing hydraulic level sensor can fail on certain 1190, 1190T, 1390, 2390, 2491, 511, 521, 522, 532, 541, 551, 552 Track Feller Bunchers. If the existing hydraulic level sensor fails it can give false hydraulic level warnings which will result in machine derating. |
AFFECTED PRODUCT
Show/hide table
Model | Identification Number |
1190 | BZK02160-02162 |
1190T | BZL02210 |
1390 | B3F02310-02312 |
2390 | P3H00250 |
2491 | P5J00250 |
511 | 51100265-00304 |
521 | 52100295-00334 |
522 | 52200235-00267 |
532 | 53200175-00179 |
541 | 54100205-00228 |
551 | 55100115 |
552 | 55200145-00152 |
PARTS NEEDED
Show/hide table
Qty |
Part Number | Description |
1 | 2M9780 | SEAL-O-RING |
1 | 3D2824 | SEAL-O-RING |
1 | 5P2211 | ADAPTER-STR |
1 | 2855105 | SENSOR GP-LEVEL |
1 | 3425806 | SOFTWARE-ELEC |
1 | 3425807 | SOFTWARE-ELEC |
1 | 3477959 | HARNESS AS |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 4% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
ACTION REQUIRED
Show/hide table
Refer to Special Instruction, REHS5403, "New Hydraulic Level Switch Is Now Used On Track Feller Bunchers" for the rework instructions. |
Show/hide table
SERVICE CLAIM ALLOWANCES
Show/hide table
0-24 mo |
||||||
25-48 mo |
Show/hide table
NOTE: This is a 1.5-hour job | ||||||
Show/hide table
PARTS DISPOSITION
Show/hide table
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
Caterpillar Information System:
PRODUCT SUPPORT PROGRAM FOR FLASHING NEW ENGINE SOFTWARE ON CERTAIN 24M MOTOR GRADERS PRODUCT SUPPORT PROGRAM FOR FLASHING NEW ENGINE SOFTWARE ON CERTAIN 24M MOTOR GRADERS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE 273-2321 RH SUPPORT AS. ON CERTAIN 777F OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REWORKING THE 273-2321 RH SUPPORT AS. ON CERTAIN 777F OFF-HIGHWAY TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING PROTECTIVE FILM ON CERTAIN NAVIGATOR II DISPLAYS WITH PART NUMBERS 239-9531, 239-9532, 236-2534, 291-2199 AND WITH SERIAL NUMBERS BEGINNING WITH E8, F8, G8, H8, J8, K8, L8, M8, OR A9 PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING PROTECTIVE FILM ON CERTAIN NAVIGATOR II DISPLAYS WITH PART NUMBERS 239-9531, 239-9532, 236-2534, 291-2199 AND WITH SERIAL NUMBERS BEGINNING WITH E8, F8, G8, H8, J8, K8, L8, M8, OR A9
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REWORKING SPINDLE HOUSINGS ON CERTAIN 12M, 120M, 140M, AND 160M MOTOR GRADERS PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REWORKING SPINDLE HOUSINGS ON CERTAIN 12M, 120M, 140M, AND 160M MOTOR GRADERS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REMOVING, IF NECESSARY, VARIOUS CHECK VALVE ASSEMBLIES FROM DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REMOVING, IF NECESSARY, VARIOUS CHECK VALVE ASSEMBLIES FROM DEALER PARTS STOCK
PRODUCT SUPPORT PROGRAM FOR REPAIRING AND REPLACING THE BRAKE FRICTION DISCS AND SEPARATOR PLATES ON CERTAIN 160M AND 14M MOTOR GRADERS PRODUCT SUPPORT PROGRAM FOR REPAIRING AND REPLACING THE BRAKE FRICTION DISCS AND SEPARATOR PLATES ON CERTAIN 160M AND 14M MOTOR GRADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 278-0383 TUBE ASSEMBLY ON CERTAIN 777F OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING THE 278-0383 TUBE ASSEMBLY ON CERTAIN 777F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 188-4750 OIL PAN (COUPLER PAN) ON CERTAIN 797B OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING THE 188-4750 OIL PAN (COUPLER PAN) ON CERTAIN 797B OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR TROUBLESHOOTING EXCESSIVE WATER IN THE TANDEM OIL ON CERTAIN 140M AND 160M MOTOR GRADERS PRODUCT SUPPORT PROGRAM FOR TROUBLESHOOTING EXCESSIVE WATER IN THE TANDEM OIL ON CERTAIN 140M AND 160M MOTOR GRADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE HYDRAULIC FAN MOTOR ON CERTAIN 725, 730, 735, 740, 730 EJECTOR, 740 EJECTOR, AND OEM VERSIONS OF ARTICULATED TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING THE HYDRAULIC FAN MOTOR ON CERTAIN 725, 730, 735, 740, 730 EJECTOR, 740 EJECTOR, AND OEM VERSIONS OF ARTICULATED TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE RECEPTACLE - GP AUXILIARY START ON CERTAIN R2900G LOAD HAUL DUMP MACHINES PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE RECEPTACLE - GP AUXILIARY START ON CERTAIN R2900G LOAD HAUL DUMP MACHINES
PRODUCT SUPPORT PROGRAM FOR REWORKING THE 292-5481 COWLING ON CERTAIN 770 AND 772 OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REWORKING THE 292-5481 COWLING ON CERTAIN 770 AND 772 OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR CLEANING THE BEARING SURFACES OF THE CONNECTING ROD AND BEARING CAP FACES AND REPLACING THE CONNECTING ROD BEARINGS IN C175-16 AND C175-20 ENGINES INSTALLED IN CERTAIN 793F, 795F, 797B, AND 797F OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR CLEANING THE BEARING SURFACES OF THE CONNECTING ROD AND BEARING CAP FACES AND REPLACING THE CONNECTING ROD BEARINGS IN C175-16 AND C175-20 ENGINES INSTALLED IN CERTAIN 793F, 795F, 797B, AND 797F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE EJECTOR BUCKET ASSEMBLY ON CERTAIN R1700G LOAD HAUL DUMP MACHINES PRODUCT SUPPORT PROGRAM FOR REWORKING THE EJECTOR BUCKET ASSEMBLY ON CERTAIN R1700G LOAD HAUL DUMP MACHINES
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING/REWORKING THE FRONT GEAR TRAIN ON C175-16 AND C175-20 ENGINES INSTALLED IN CERTAIN 793F AND 797F OFF-HIGHWAY TRUCKS PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING/REWORKING THE FRONT GEAR TRAIN ON C175-16 AND C175-20 ENGINES INSTALLED IN CERTAIN 793F AND 797F OFF-HIGHWAY TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTION OF THE ENGINE OIL SCAVENGE PUMP MOUNTING BOLTS ON CERTAIN 797F OFF-HIGHWAY TRUCKS PRODUCT IMPROVEMENT PROGRAM FOR INSPECTION OF THE ENGINE OIL SCAVENGE PUMP MOUNTING BOLTS ON CERTAIN 797F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING TURBOCHARGERS ON CERTAIN 140M MOTOR GRADERS PRODUCT SUPPORT PROGRAM FOR REPLACING TURBOCHARGERS ON CERTAIN 140M MOTOR GRADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE TURBOCHARGER ON CERTAIN 160M MOTOR GRADERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE TURBOCHARGER ON CERTAIN 160M MOTOR GRADERS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE RECEPTACLE - GP AUXILIARY START ON CERTAIN R2900G LOAD HAUL DUMP MACHINES PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE RECEPTACLE - GP AUXILIARY START ON CERTAIN R2900G LOAD HAUL DUMP MACHINES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 266-4606 HOSE AS. AND/OR THE 6V-1889 CLIP ON CERTAIN 777F OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING THE 266-4606 HOSE AS. AND/OR THE 6V-1889 CLIP ON CERTAIN 777F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE TRANSMISSION FILTER BYPASS SPRINGS ON CERTAIN 120M, 12M, 140M, 14M, 160M AND 16M MOTOR GRADERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE TRANSMISSION FILTER BYPASS SPRINGS ON CERTAIN 120M, 12M, 140M, 14M, 160M AND 16M MOTOR GRADERS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE CONTROL SOFTWARE ON CERTAIN 216B3, 226B3, 236B3, 242B3, AND 252B3 SKID STEER LOADERS; 247B3 AND 257B3 MULTI-TERRAIN LOADERS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE CONTROL SOFTWARE ON CERTAIN 216B3, 226B3, 236B3, 242B3, AND 252B3 SKID STEER LOADERS; 247B3 AND 257B3 MULTI-TERRAIN LOADERS
PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING NEW SOFTWARE AND CERTAIN HARDWARE COMPONENTS ON CERTAIN 140M AND 160M MOTOR GRADERS PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING NEW SOFTWARE AND CERTAIN HARDWARE COMPONENTS ON CERTAIN 140M AND 160M MOTOR GRADERS
PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING SOFTWARE AND CERTAIN HARDWARE COMPONENTS ON CERTAIN 14M MOTOR GRADERS PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING SOFTWARE AND CERTAIN HARDWARE COMPONENTS ON CERTAIN 14M MOTOR GRADERS