PRODUCT SUPPORT PROGRAM FOR FLASHING NEW ENGINE SOFTWARE ON CERTAIN 24M MOTOR GRADERS
Usage:
REBE6361-01
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| 19Aug2010 |
| (Revised 03Nov2010) |
U-335
A-262
D-287
O-292
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| Before/After | PRODUCT SUPPORT PROGRAM FOR FLASHING NEW ENGINE SOFTWARE ON CERTAIN 24M MOTOR GRADERS |
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| 1902 7620 | PS43146 |
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| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43146" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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| NOTE: | This Revised Service Letter replaces the 19Aug2010 Service Letter. Changes have been made to Action Required. |
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TERMINATION DATE |
| 31Aug2012 |
PROBLEM
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| The existing software can allow higher exhaust temperatures which can contribute to the cracking of the turbocharger and/or exhaust manifold on certain 24M Motor Graders. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 24M | B9K00242-00373 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 3666155 | Software |
ACTION REQUIRED
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| Reflash engine ECM with improved software. NOTE: The interlock code for the software has been changed and will require a factory password. For further assistance, contact your technical communicator. |
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SERVICE CLAIM ALLOWANCES
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0-60 mo |
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| NOTE: This is a 0.6-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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