PRODUCT SUPPORT PROGRAM FOR REPLACING THE TURBOCHARGER ON CERTAIN 160M MOTOR GRADERS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE TURBOCHARGER ON CERTAIN 160M MOTOR GRADERS

Usage:

REBE6376-02

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03Sep2010

(Revised 19Dec2011)

U-359

A-283

D-308

O-313

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*After Failure Only*	PRODUCT SUPPORT PROGRAM FOR REPLACING THE TURBOCHARGER ON CERTAIN 160M MOTOR GRADERS
1052 1053		PS51894

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NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51894" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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NOTE:	This Revised Service Letter replaces the 03Sep2010 (Revised 07Oct2010) Service Letter. A change has been made to the Termination Date.

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TERMINATION DATE

31Dec2011

PROBLEM

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The existing turbocharger bearing(s) can fail on certain C9 ACERT engines installed in 160M motor graders. If the existing turbocharger bearing(s) fails it may cause the engine to deliver unacceptable performance.

AFFECTED PRODUCT

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Model	Identification Number
160M	B9E00115-00352, 354-428, 436 B9L00115-00120, 150-485 B9T00100-00161 D9T00100-00136

PARTS NEEDED

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Qty	Part Number	Description
4	3E8017	LOCKNUT
4	6V5218	BOLT-HEX HEAD
1	8L2779	SEAL-O-RING
8	8T4121	WASHER-HARD
4	8T4186	BOLT-HEX HEAD
2	9M1974	WASHER-HARD
1	10R9918	TURBO GP-BASIC
1	1978419	GASKET
1	2147568	SEAL-O-RING-STOR
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Follow Test and Adjust Manual inspection procedure; SENR9830 - Turbocharger Inspection, when a turbocharger failure is suspected. Replace the failed turbocharger with the 10R9918 Turbocharger Group.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-3000 hrs, 0-60 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
3001-6000 hrs, 61-61 mo	60.0%	70.0%	0.0%	0.0%	30.0%	30.0%

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NOTE: This is a 3.0-hour job
Reasonable troubleshooting time will be allowed when detailed diagnostic procedures are included in the claim story to determine if a turbocharger failure is suspected. Inspection of a suspect turbocharger per SENR9939 is included in the allowed service labor time for this letter.

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. A Send-It-Back Parts Return Request (PRR) will be generated when filing the claim with this program (PS5####) as the part causing failure.