PRODUCT SUPPORT PROGRAM FOR REPLACING TURBOCHARGERS ON CERTAIN 140M MOTOR GRADERS
Usage:
REBE6374-01
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| 04Oct2010 |
| (Revised 23Jan2012) |
U-409
A-326
D-350
O-355
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING TURBOCHARGERS ON CERTAIN 140M MOTOR GRADERS |
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| 1052 1053 | PS51912 |
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| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51912" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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| NOTE: | This Revised Service Letter replaces the 04Oct2010 Service Letter. Changes have been made to the Affected Product. |
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TERMINATION DATE |
| 31Oct2013 |
PROBLEM
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| The existing turbocharger bearing(s) can fail on certain C7 or C9 engines installed in 140M Motor Graders. Failure of the existing turbocharger bearing(s) may cause the engine to deliver unacceptable performance. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 140M | B9D00125-00762, 764-809, 811-1033, 1036-1055, 1058-1095, 1097-1098, 1100-1114, 1116-1119, 1121-1122, 1124-1126, 1128-1173, 1175-1178, 1180-1183, 1185-1190, 1192-1219, 1221-1223, 1225-1227, 1229-1235, 1237-1243, 1245-1264, 1266-1285, 1287-1289, 1291-1357, 1359-1361, 1363-1369, 1372-1375, 1377-1380, 1382-1385, 1387-1389, 1391-1394, 1396-1398, 1400-1402, 1404-1411, 1413-2458, 2460-2467, 2469-2470, 2475, 2478-2480, 2483-2485, 2488-2490, 2495, 2500, 2508, 2510-2511, 2520-2521, 2543, 2548, 2566, 2575 B9G00105-00106, 186, 199, 240, 245, 248 B9M00125-00170, 172-176, 186-187, 190, 196, 200, 207, 214, 216, 220, 223, 226-227, 230, 233, 236-240, 243-244, 248, 250, 252-254, 257-259, 261-262, 265, 268-269, 271, 273-274, 276-278, 281-282, 285-289, 292-301, 306-307, 310, 320, 322, 324, 343, 353, 355-360, 365-369, 371-373, 375, 377, 379, 381, 383-395, 398-399, 402-405, 407-410, 413-418, 420, 422-427, 430-433, 435, 437, 439, 441-445, 447, 449-452, 454-456, 458, 469-470, 472-473, 475-478, 484-487, 489-490, 492, 494-497, 499-500, 502-503, 505-508, 510, 512-513, 515, 517-520, 522-524, 526-528, 530, 532, 534-535, 537, 540-542, 544, 546-547, 549-942, 986 D9G00114, 117, 139-140, 144, 151-153, 170 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 4 | 3E8017 | LOCKNUT |
| 4 | 6V5218 | BOLT-HEX HEAD |
| 1 | 6V8636 | ADAPTER-STR |
| 1 | 7C7431 | GASKET-TURBO |
| 8 | 8T4121 | WASHER-HARD |
| 2 | 9M1974 | WASHER-HARD |
| 1 | 10R9917 | TURBO GP-BASIC |
| 1 | 1978419 | GASKET |
| 1 | 2147568 | SEAL-O-RING-STOR |
| 4 | 2250947 | BOLT-HEX HEAD |
| 1 | 2287089 | SEAL-O-RING-ORFS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 4% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| Follow Test and Adjust Manual inspection procedure applicable to the engine; For C7 ACERT engines - SENR9939 - Turbocharger Inspection, For C9 ACERT engines - SENR9830 - Turbocharger Inspection, when a turbocharger failure is suspected. Replace a failed turbocharger with the appropriate reman unit part number. |
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SERVICE CLAIM ALLOWANCES
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0-60 mo |
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61-61 mo |
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| NOTE: This is a 3.0-hour job | ||||||
| Reasonable troubleshooting time will be allowed when detailed diagnostic procedures are included in the claim story to determine if a turbocharger failure is suspected. Inspection of a suspect turbocharger per SENR9939 is included in the allowed service labor time for this letter. |
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. A Parts Return Request (PRR) will be issued by the Send It Back system when filing this claim using this program (PS5####) as the part causing failure. |
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