PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING NEW SOFTWARE AND CERTAIN HARDWARE COMPONENTS ON CERTAIN 140M AND 160M MOTOR GRADERS
Usage:
REBE6394-01
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| 07Oct2010 |
| (Revised 10Jan2011) |
U-414
A-330
D-355
O-359
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| Safety Parts stock action needed | PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING NEW SOFTWARE AND CERTAIN HARDWARE COMPONENTS ON CERTAIN 140M AND 160M MOTOR GRADERS |
|
| 7610 7620 7601 7332 4307 5051 1130 1902 | PI10823 |
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| NOTE: | This Program must be administered as soon as possible.
When reporting the repair, use "PI10823" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim
Description Code and "T" as the SIMS Description Code.
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| NOTE: | When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7751" as the Group Number, "56" as the Description Code. |
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| NOTE: | This Revised Service Letter replaces the 07Oct2010 Service Letter. Changes have been made to the Action Required to provide additional information regarding the resolver in the Actuator Valve Group (Steering Control Module) as well as an additional note regarding engine software for certain 140M Motor Graders. |
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PROBLEM
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| The Ripper handle switch/switches need to be replaced on certain 140M and 160M Motor Graders. The existing switch may fail causing uncommanded movement of the ripper or auxiliary function. The Valve Gp-Actuator (Primary Steering Control Module) needs to be inspected on certain 140M and 160M Motor Graders. The existing Valve Gp-Actuator may cause excessive steering system codes to be generated. The Park Brake Solenoid needs to be replaced on certain 140M and 160M Motor Graders. The existing Park Brake Solenoid may experience a failure that can prevent it from actuating. The above failures, in conjunction with other factors or circumstances, could result in a risk of personal injury or death. New software needs to be installed on certain 140M and 160M Motor Graders. Software improvements are listed below. Messenger: -Update E875 "Low System Voltage" from a level 3 to a level 2 event -Updated languages -Update to reduce the frequency of 811-09 diagnostic codes at machine startup. -Addition of an E490-1 "Park Brake Applied While Shift Lever Not in Neutral" event -Addition of an E562-2 ?Steering Lever Has Not Been Aligned To Wheel Steering Angle? Event. Implement: -Reduced the debounce time for the Neutral Articulation switch from 100ms to 50ms to allow the selection to made easier. -Alignment of the Left Hand Joystick to the steering axle when the machine is started has been improved. -The display for Steering Oil Temperature will no longer display **** when the temperature of the steering oil is above 60 deg C or below -50 deg C. -Remove invalid 2202-12 "Primary Steering Control Module Failure" at machine start up. -When an E256-3 "Steering in the Wrong Direction" or an E257-3 "Steering With No -Command" occurs while in secondary steering (Trans/Chassis ECM), the secondary steering hydraulic valves will remain active. -Correct issue with configuring cylinder trim file parameters manually through Cat ET. -Revised the hydraulic oil viscosity parameters for Hydraulic Cold Mode that trigger the Level 1 and Level 2 "Gear Too High" events. Transmission: -Improved Park Brake release strategy to eliminate the possibility of driving through the park brake when the machine is put into gear. The change makes it necessary to have the park brake switch disengaged in order for the transmission to be shifted out of NEUTRAL. -Increased the maximum detectable Transmission Output Speed from 5000 rpm to 7000 rpm (Maximum ground speed detected will now peak at 89 kph or 55 mph). -A software change has been made to address a hesitation in machine direction change after the operator executes a directional shift while in Autoshift mode. The previous software did not allow directional shifts to execute while a downshift is in-progress. -Update 5F to 6F and 6F to 5F shifts to provide a more aggressive shift Engine: -Throttle lock will be disabled when cycling the throttle lock switch from manual to auto and from auto to manual. -Revised the E172-1 "High Air Filter Restriction" trip level from 6.5 kPa to 7.5 kPa at 15 seconds to correct an issue that causes the air filter restriction light to activate prematurely. -Revised the E172-2 "High Air Filter Restriction" trip level from 6.5 kPa to 7.5 kPa at 30 seconds to correct an issue that causes the air filter restriction light to activate prematurely. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| 140M | B9D02269, 2276-2282, 2523-2525, 2527-2562, 2564-2583, 2585-2597, 2599-2602, 2604-2663, 2665-2668, 2670-2738, 2740-2744, 2751-2762, 2765-2787, 2789-2791, 2793-2794, 2797-2800, 2802-2830, 2833-2834, 2836-2838, 2840, 2849-2851, 2854-2899, 2901-2902, 2904-2906, 2911 B9G01016-01019 B9M00959-00973, 975-988 D9G01039-01094, 1096-1119, 1121, 1123-1124 |
| 160M | B9E00427-00481, 485-487 B9L00486-00492 B9T00165-00167 D9T00138-00155 |
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| *******Group 2******* | |
| 140M | B9D00249, 251-252, 256-257, 264, 266, 270-271, 295, 393, 444, 455, 492-494, 498-499, 504, 535, 549, 555, 577, 593, 610-611, 623, 631, 642-643, 645, 706-707, 712, 722, 724, 743, 751, 762, 787-788, 790-791, 793, 800-801, 861, 873, 879-882, 889, 896-897, 900, 903, 905, 907, 914, 919-921, 927, 939, 947, 1007-1010, 1017, 1040, 1042, 1053, 1056-1057, 1059, 1062, 1064, 1070, 1074, 1078, 1097, 1099, 1107, 1161, 1164, 1167, 1174, 1184, 1234, 1240, 1245, 1249, 1253, 1290, 1308, 1310-1312, 1364-1365, 1370, 1377, 1383, 1388-1389, 1392, 1400, 1408, 1411-1412, 1418, 1463, 1467, 1480, 1483-1484, 1488, 1491, 1550-1551, 1706, 1772-1773, 1777-1778, 1786-1787, 1790, 1792-1793, 1816, 1836-1837, 1840, 1842-1846, 1849, 1851-1852, 1855-1858, 1865, 1867, 1870, 1881, 1930-1932, 1936, 1948, 1950, 1952, 1956-1957, 1959, 1965-1966, 1973, 1977, 1987, 1990, 1993 B9G00167, 172, 174, 176-177, 190-191 B9M00166, 180, 184, 225, 249, 258, 275, 279-280, 287, 306, 343, 359, 362-363, 367, 399, 402-403, 412, 416, 419, 421, 425-426, 452, 480-481, 503, 569, 571, 596-598, 752, 802 D9G00100, 102, 105, 112, 114, 133, 137, 142-143, 146-147, 149-151, 160, 170-171, 177 |
| 160M | B9E00117, 144, 146, 204, 206, 217, 228-233, 235-238, 242-243, 245-248, 252-254, 257-268, 271 B9L00165, 220-221, 270-271, 285, 287, 297 B9T00117-00118, 121, 125-126 D9T00102, 105, 108, 118 |
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| *******Group 3******* | |
| 140M | B9D00137, 171, 185, 188, 325-326, 332-334, 379-380, 456, 471-473, 520, 536, 539, 542-543, 545-548, 580, 715, 719, 765, 859-860, 867, 874-875, 883-884, 886, 895, 989-991, 1068, 1108-1109, 1215, 1231, 1441, 1630, 1878-1879, 1922, 1954, 1958, 1976, 1981 B9G00104, 110, 188 B9M00148, 150, 208, 215, 218, 224, 229, 232, 353, 374, 376, 393, 407, 410, 413, 450, 454, 458, 463, 475, 479, 531, 535, 538, 556, 586, 590-591, 595, 606-607, 661, 665-668, 691, 702, 706 D9G00164-00165 |
| 160M | B9L00178, 360, 363 |
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| *******Group 4******* | |
| 140M | B9D00130-00132, 134, 138-145, 149-150, 152-170, 172-184, 186-187, 189-223, 225-236, 238-241, 243-248, 250, 253-255, 258, 262, 267-269, 272-294, 296-298, 300-324, 327-328, 338-378, 381-392, 394-443, 445-454, 457-470, 474-488, 491, 497, 500-503, 507-519, 521-534, 537-538, 540-541, 544, 550-554, 556-576, 578-579, 581-592, 594-609, 612-622, 624-630, 632-633, 635-641, 644, 646-705, 708-711, 713-714, 716-718, 720-721, 723, 725-742, 744-750, 752-761, 764, 766-786, 789, 792, 794-799, 802-858, 862-866, 869-872, 876, 878, 885, 887-888, 890-894, 898-899, 901-902, 904, 908-913, 915-918, 922-926, 928-938, 941-946, 948-951, 953-988, 992-1006, 1011-1016, 1018-1039, 1041, 1043-1052, 1054-1055, 1058, 1060-1061, 1063, 1065-1066, 1069, 1072-1073, 1075-1077, 1079-1096, 1098, 1100-1106, 1110-1160, 1162-1163, 1166, 1168, 1170-1171, 1173, 1176-1179, 1181-1183, 1186-1189, 1191-1193, 1195-1198, 1200-1204, 1207, 1209-1214, 1216-1228, 1230, 1232-1233, 1235-1239, 1241-1244, 1246-1248, 1250-1252, 1254-1289, 1291-1307, 1309, 1313-1343, 1345-1348, 1350-1355, 1357-1363, 1366-1369, 1372-1375, 1378-1382, 1384-1387, 1390-1391, 1393-1399, 1401-1407, 1409-1410, 1413-1417, 1419-1440, 1442-1462, 1464-1466, 1468-1479, 1481-1482, 1485-1487, 1489-1490, 1492-1549, 1552-1564, 1566-1571, 1573-1629, 1631-1705, 1707-1771, 1774-1776, 1779-1785, 1788-1789, 1791, 1794-1815, 1817-1828, 1830-1835, 1838-1839, 1841, 1847-1848, 1850, 1853-1854, 1859-1864, 1866, 1868-1869, 1871-1877, 1880, 1882-1921, 1923-1929, 1934-1935, 1937-1938, 1940-1947, 1949, 1951, 1955, 1960-1964, 1967-1972, 1974-1975, 1978-1980, 1982-1986, 1988-1989, 1991, 1994-2006 B9G00100-00103, 107, 109, 111-123, 125, 129, 131, 133-137, 140, 142-143, 146, 148-161, 165-166, 168-171, 173, 175, 178, 180-182, 185-187, 189, 192-196, 199-221 B9M00142-00144, 147, 149, 151-158, 160-165, 167-168, 170-173, 176, 178-179, 181-183, 185-193, 196-198, 209-214, 216-217, 219-221, 223, 228, 231, 234, 237, 239, 241-242, 246-248, 250-252, 254-257, 259-264, 266-274, 276-278, 281-286, 288-301, 305, 307-335, 337, 339-341, 345-352, 354, 360-361, 364-366, 368-373, 375, 377-392, 394-397, 400-401, 404-406, 408-409, 411, 414-415, 417-418, 420, 422-424, 427-435, 437-449, 451, 455-456, 459-461, 466-473, 476-478, 482-492, 494, 496-502, 504-505, 508-510, 512-515, 517-530, 532, 536-537, 539-555, 557-562, 564-568, 570, 572-579, 581-582, 584, 588, 592-594, 599-605, 608-611, 616-637, 639-640, 644, 646, 648-649, 652-653, 658, 662-664, 669-688, 692-701, 703-705, 707-714, 716-751, 753-801, 803-804 D9G00103-00104, 106-107, 109-111, 113, 115-117, 120, 126-132, 134-136, 138-141, 144-145, 148, 152-159, 162-163, 166-169, 172-175, 178-179 |
| 160M | B9E00115-00116, 118-134, 136-143, 145, 148-203, 205, 207-216, 218-227, 234, 239-241, 244, 249-251, 255-256, 269-270, 272-364 B9L00164, 166-168, 171-174, 176-177, 179-184, 186-194, 196-198, 200-207, 209, 211-219, 222-241, 243-269, 272-284, 286, 288, 290-296, 298-359, 362, 364-365, 367-402, 405-426 B9T00100-00101, 103-116, 119-120, 122-124, 127-141, 143-144 D9T00100-00101, 103-104, 106-107, 109-117 |
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| *******Group 5******* | |
| 140M | B9D00125-00129, 133, 135-136, 146-148, 151, 224, 237, 242, 259-261, 263, 265, 299, 329-331, 335-337, 489-490, 495-496, 505-506, 634, 763, 868, 877, 906, 940, 952, 1067, 1071, 1165, 1169, 1172, 1175, 1180, 1185, 1190, 1194, 1199, 1205-1206, 1208, 1229, 1344, 1349, 1356, 1371, 1376, 1565, 1572, 1829, 1933, 1939, 1953, 1992, 2007-2268 B9G00108, 124, 126-128, 130, 132, 138-139, 141, 144-145, 147, 162-164, 179, 183-184, 197-198, 222-251, 1001-1007 B9M00125-00141, 145-146, 159, 169, 174-175, 177, 194-195, 199-207, 222, 226-227, 230, 233, 235-236, 238, 240, 243-245, 253, 265, 302-304, 336, 338, 342, 344, 355-358, 398, 436, 453, 457, 462, 464-465, 474, 493, 495, 506-507, 511, 516, 533-534, 563, 580, 583, 585, 587, 589, 612-615, 638, 641-643, 645, 647, 650-651, 654-657, 659-660, 689-690, 715, 805-933 D9G00101, 108, 118-119, 121-125, 161, 176, 180-208, 1001-1030 |
| 160M | B9E00135, 147, 365-395, 397-413 B9L00115-00120, 150-163, 169-170, 175, 185, 195, 199, 242, 289, 361, 366, 403-404, 427-481 B9T00102, 142, 145-160 D9T00119-00122, 124-125, 127-132 |
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| *******Group 6******* | |
| 140M | B9D02271-02275, 2283-2518, 2520-2522 B9G01008-01015 B9M00934-00958 D9G01031-01038 |
| 160M | B9E00414-00426 B9L00482-00485 B9T00161-00164 D9T00133-00137 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 1 | 5P7958 | SLEEVE-CA SPLICE (If Required) |
| 1 | 3635774 | Implement #1 Software |
| 1 | 3635776 | Transmission/Chassis Software |
| 1 | 3638087 | 140M Equipped with C7 Engine Software |
| 1 | 3638089 | 140M Equipped with C9 Engine Software |
| 1 | 3638091 | 160M Engine Software |
| 1 | 3667544 | All Wheel Drive Software |
| 1 | 3667546 | Implement #2/#3 Software |
| 1 | 3697880 | Messenger Software |
| 1 | 3697882 | Messenger Software |
| 1 | 3697884 | Messenger Software |
| 1 | 3697886 | Messenger Software |
| 1 | 3697888 | Messenger Software |
| 1 | S_B_7881 | Operation and Maintenance Manual (140M) |
| 1 | S_B_7882 | Operation and Maintenance Manual (160M) |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 2******* | ||
| 1 | 5P7958 | SLEEVE-CA SPLICE (If Required) |
| 1 | 3525517 | VALVE GP-SOL |
| 1 | 3584931 | SWITCH AS-RPR |
| 1 | 3584932 | SWITCH AS-RPR |
| 1 | 3635774 | Implement #1 Software |
| 1 | 3635776 | Transmission/Chassis Software |
| 1 | 3638087 | 140M Equipped with C7 Engine Software |
| 1 | 3638089 | 140M Equipped with C9 Engine Software |
| 1 | 3638091 | 160M Engine Software |
| 1 | 3655977 | KIT-ACTUATOR (If Required After Inspection) |
| 1 | 3667544 | All Wheel Drive Software |
| 1 | 3667546 | Implement #2/#3 Software |
| 1 | 3697880 | Messenger Software |
| 1 | 3697882 | Messenger Software |
| 1 | 3697884 | Messenger Software |
| 1 | 3697886 | Messenger Software |
| 1 | 3697888 | Messenger Software |
| 1 | S_B_7881 | Operation and Maintenance Manual (140M) |
| 1 | S_B_7882 | Operation and Maintenance Manual (160M) |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 3******* | ||
| 1 | 5P7958 | SLEEVE-CA SPLICE (If Required) |
| 1 | 3525517 | VALVE GP-SOL |
| 1 | 3584932 | SWITCH AS-RPR |
| 1 | 3635774 | Implement #1 Software |
| 1 | 3635776 | Transmission/Chassis Software |
| 1 | 3638087 | 140M Equipped with C7 Engine Software |
| 1 | 3638089 | 140M Equipped with C9 Engine Software |
| 1 | 3638091 | 160M Engine Software |
| 1 | 3655977 | KIT-ACTUATOR (If Required After Inspection) |
| 1 | 3667544 | All Wheel Drive Software |
| 1 | 3667546 | Implement #2/#3 Software |
| 1 | 3697880 | Messenger Software |
| 1 | 3697882 | Messenger Software |
| 1 | 3697884 | Messenger Software |
| 1 | 3697886 | Messenger Software |
| 1 | 3697888 | Messenger Software |
| 1 | S_B_7881 | Operation and Maintenance Manual (140M) |
| 1 | S_B_7882 | Operation and Maintenance Manual (160M) |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 4******* | ||
| 1 | 5P7958 | SLEEVE-CA SPLICE (If Required) |
| 1 | 3525517 | VALVE GP-SOL |
| 1 | 3584931 | SWITCH AS-RPR |
| 1 | 3635774 | Implement #1 Software |
| 1 | 3635776 | Transmission/Chassis Software |
| 1 | 3638087 | 140M Equipped with C7 Engine Software |
| 1 | 3638089 | 140M Equipped with C9 Engine Software |
| 1 | 3638091 | 160M Engine Software |
| 1 | 3655977 | KIT-ACTUATOR (If Required After Inspection) |
| 1 | 3667544 | All Wheel Drive Software |
| 1 | 3667546 | Implement #2/#3 Software |
| 1 | 3697880 | Messenger Software |
| 1 | 3697882 | Messenger Software |
| 1 | 3697884 | Messenger Software |
| 1 | 3697886 | Messenger Software |
| 1 | 3697888 | Messenger Software |
| 1 | S_B_7881 | Operation and Maintenance Manual (140M) |
| 1 | S_B_7882 | Operation and Maintenance Manual (160M) |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 5******* | ||
| 1 | 5P7958 | SLEEVE-CA SPLICE (If Required) |
| 1 | 3525517 | VALVE GP-SOL |
| 1 | 3635774 | Implement #1 Software |
| 1 | 3635776 | Transmission/Chassis Software |
| 1 | 3638087 | 140M Equipped with C7 Engine Software |
| 1 | 3638089 | 140M Equipped with C9 Engine Software |
| 1 | 3638091 | 160M Engine Software |
| 1 | 3655977 | KIT-ACTUATOR (If Required After Inspection) |
| 1 | 3667544 | All Wheel Drive Software |
| 1 | 3667546 | Implement #2/#3 Software |
| 1 | 3697880 | Messenger Software |
| 1 | 3697882 | Messenger Software |
| 1 | 3697884 | Messenger Software |
| 1 | 3697886 | Messenger Software |
| 1 | 3697888 | Messenger Software |
| 1 | S_B_7881 | Operation and Maintenance Manual (140M) |
| 1 | S_B_7882 | Operation and Maintenance Manual (160M) |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 6******* | ||
| 1 | 5P7958 | SLEEVE-CA SPLICE (If Required) |
| 1 | 3635774 | Implement #1 Software |
| 1 | 3635776 | Transmission/Chassis Software |
| 1 | 3638087 | 140M Equipped with C7 Engine Software |
| 1 | 3638089 | 140M Equipped with C9 Engine Software |
| 1 | 3638091 | 160M Engine Software |
| 1 | 3655977 | KIT-ACTUATOR (If Required After Inspection) |
| 1 | 3667544 | All Wheel Drive Software |
| 1 | 3667546 | Implement #2/#3 Software |
| 1 | 3697880 | Messenger Software |
| 1 | 3697882 | Messenger Software |
| 1 | 3697884 | Messenger Software |
| 1 | 3697886 | Messenger Software |
| 1 | 3697888 | Messenger Software |
| 1 | S_B_7881 | Operation and Maintenance Manual (140M) |
| 1 | S_B_7882 | Operation and Maintenance Manual (160M) |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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Remove all 308-0938 Valve Gp-Actuator with a date code of 0210C or earlier from dealer parts stock. |
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| Image1 |
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| Please refer to the rework procedure listed for the group in which the machine you are performing the work on is in. A new Operation and Maintenance Manual will be provided. Order the new Operation and Maintenance Manual from the following list according to your machine model and serial number in the language needed: For serial number prefixes B9D, B9G, B9M and D9G (140M), order version -15 or later of the following media: English - SEBU7881 Danish - SYBU7881 Dutch - SDBU7881 Finnish - SQBU7881 French - SFBU7881 German - SGBU7881 Greek - SHBU7881 Hebrew - SZBU7881 - Delayed Availability - See note below. Italian - SLBU7881 Latvian - S9BA7881 Lithuanian - S9BU7881 Norwegian - SNBU7881 Polish - SXBU7881 Portuguese - SPBU7881 Romanian - S9BR7881 Russian - SRBU7881 Slovakian - S9BS7881 Slovenian - S9BT7881 Spanish - SSBU7881 Swedish - SWBU7881 Turkish - STBU7881 Arabic - SABU7881 - Delayed Availability - See note below. Chinese - SCBU7881 Dari - S9BD7881 - Delayed Availability - See note below. For serial number prefixes B9E, B9L, B9T, D9T (160M), order version -13 or later of the following media: English - SEBU7882 Danish - SYBU7882 Dutch - SDBU7882 Finnish - SQBU7882 French - SFBU7882 German - SGBU7882 Greek - SHBU7882 Italian - SLBU7882 Norwegian - SNBU7882 Portuguese - SPBU7882 Romanian - S9BR7882 Russian - SRBU7882 Slovenian - S9BT7882 Spanish - SSBU7882 Swedish - SWBU7882 Turkish - STBU7882 Arabic - SABU7882 - Delayed Availability - See note below. Chinese - SCBU7882 Hebrew - SZBU7882 - Delayed Availability - See note below. Note: The new Hebrew, Dari, and Arabic language Operation and Maintenance Manuals will not be available initially. Do not order any of these manuals until the proper change level is available. This letter will be revised to remove this note when they are available. If you need additional information concerning the availability call (217) 475-6660 or (217) 475-6292. Please refer to Service Magazine SEPD1223 "Procedure to Order Engine HP Labels and CE Plates/EEC on Certain 140M Motor Graders" when installing the engine software on 140M machines equipped with C7 engines. Prior to releasing the machine back into service place printed copy of Service Magazine article titled "New Software That Affects Machine Operation is Now Used on Certain Motor Graders" on the seat in the cab. In the case that the Actuator Valve Group (Steering Control Module) is being changed, ensure that when the valve is removed, the resolver (as shown as number 7 in Image 1) is not removed with the actuator valve group. This part should remain with the main portion of the steering valve. The result of the resolver being removed from the system would be slow or no steering to the left which could potentially cause E258 events to be generated. |
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| Image1 |
OWNER NOTIFICATION
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| U.S. and Canadian owners will receive the attached Owner Notification. |
SERVICE CLAIM ALLOWANCES
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|
Submit one claim for all parts removed from dealer parts stock. |
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| NOTE: This is a 1.5-hour job for Group 1 | |||||
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| NOTE: This is a 6.5-hour job for Group 2 | |||||
| Include the Valve Gp-Actuator 11 digit date code to the first line of the service claim comments. |
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| NOTE: This is a 6.5-hour job for Group 3 | |||||
| Include the Valve Gp-Actuator 11 digit date code to the first line of the service claim comments. |
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| NOTE: This is a 6.5-hour job for Group 4 | |||||
| Include the Valve Gp-Actuator 11 digit date code to the first line of the service claim comments. |
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| NOTE: This is a 5.5-hour job for Group 5 | |||||
| Include the Valve Gp-Actuator 11 digit date code to the first line of the service claim comments. |
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| NOTE: This is a 2.5-hour job for Group 6 | |||||
| Include the Valve Gp-Actuator 11 digit date code to the first line of the service claim comments. |
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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| ***** NACD ***** Hold all 308-0938 Steering Valves with date codes between 3308A and 0210C for a Parts Return Request (PRR). A Parts Return Request (PRR) will be issued to you through the Send-It-Back process after the claim is submitted. Make sure to list the service letter program number on the packing slip and include the closed workorder paperwork. Handle all other parts in accordance with your warranty bulletin on warranty parts handling. ***** EAME, LACD, and APD ***** Hold all 308-0938 Steering Valves for 30 days for a possible Parts Return Request (PRR). When returning the part, please label it with a blue warranty tag. Make sure to list the service letter program number on the packing slip and include the closed workorder paperwork. If a Parts Return Request (PRR) is not issued to you after 30 days through the Send-It-Back process, handle the parts in accordance with your warranty bulletin on warranty parts handling. Handle all other parts in accordance with your warranty bulletin on warranty parts handling. |
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| COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS XYZ Corporation 3240 Arrow Drive Anywhere, YZ 99999 SAFETY - PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING NEW SOFTWARE AND CERTAIN HARDWARE COMPONENTS ON CERTAIN 140M AND 160M MOTOR GRADERS MODELS INVOLVED - 140M, 160M Dear Caterpillar Product Owner: The Ripper handle switch/switches need to be replaced on certain 140M and 160M motor graders. The existing switch may fail causing uncommanded movement of the ripper or auxiliary function. The Valve Gp-Actuator (Primary Steering Control Module) needs to be inspected on certain 140M and 160M motor graders. The existing Valve Gp-Actuator may cause excessive steering system codes to be generated. The Park Brake Solenoid needs to be replaced on certain 140M and 160M motor graders. The existing Park Brake Solenoid may experience a failure that can prevent it from actuating. Failure to apply the above changes may, in conjunction with other factors or circumstances, result in a risk of personal injury or death. A new Operation and Maintenance Manual will also be provided. Updates to the Operation and Maintenance Manual Sections include the following: Safety Section -Park Brake Override Procedure Operation Section -Blade Lift Modulation -Optional Warm-Up Procedure for the Hydraulic Oil with Blade Float -Steering Oil Temperature Monitoring System Maintenance Section -Tandem oil and Hydraulic Oil parameters in Lubricant Viscosities Chart There may be other updates to your Operation and Maintenance Manual depending on the revision of Manual that is currently in the machine. Please review the Sections listed above for detailed updates and review the entire Manual for other updates. You will not be charged for the service performed. Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. Please refer the dealer to their Service Letter dated 07Oct2010 when scheduling this service. We regret the inconvenience this may cause you, but urge you to have this service performed for your added safety and satisfaction. Caterpillar Inc. Identification #(s) Attached to 07Oct2010 Service Letter |
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| Group Number 1 |
| 1. Use Cat Electronic Technician service tool to perform the following work: - Flash Implement #1 ECM with 363-5774 Flash File. - Flash Implement #2 and Implement #3 ECM (if applicable) with 366-7546 Flash File. - Flash the All Wheel Drive ECM (if applicable) with 366-7544 Flash File. - Flash the Transmission/Chassis ECM with 363-5776 Flash File. - Flash 140M Engine ECM (Equipped with a C7 Engine) with 363-8087 Flash File. - Flash 140M Engine ECM (Equipped with a C9 Engine) with 363-8089 Flash File. - Flash 160M Engine ECM with 363-8091 Flash File. - Flash the Messenger Monitor Display with the flash file containing the appropriate languages. Reference the following list for the appropriate part number: 369-7880 Software-Monitor (English, Portuguese, Spanish, French, German, Dutch). 369-7882 Software-Monitor (English, Portuguese, Danish, Finnish, Swedish, Norwegian). 369-7884 Software-Monitor (English, Portuguese, Italian, Greek, Hebrew, Turkish). 369-7886 Software-Monitor (English, Portuguese, Russian, Arabic, Chinese). 369-7888 Software-Monitor (English, Portuguese, Romanian, Slovenian, Indonesian). NOTE: New machine flash files are released periodically. Ensure you are using the latest flash files by downloading the files from SISWeb. NOTE: The Transmission/Chassis, Implement #1, #2, #3, and the All Wheel Drive ECMs can be flashed over the J1939 Data Link. The Messenger ECM is flashed over CDL. |
| 2. On both the Right and Left Hand Steering Cylinders, locate the Sensor set screw hole (1) and clean out any debris. Tighten the 8T-5070 set screw (2) to a torque of 25 +/- 3 N.m Fill the set screw hole with one of the following: Loctite 515 or equivalent. |
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| Image1.2.1 |
| Group Number 2 |
| 1. Remove the right hand rear valve cover (1). |
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| Image2.1.1 |
| Inspect the Valve Gp-Actuator (Steering Control Module) (1) for the date code. The date code format is as follows: The first 2 numbers refer to the week (A) of which the module was built, the second two numbers refer to the year (B). The letter following the numbers refers to the day of the week (C) and the last six numbers is the serial number (D). |
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| Image2.2.1 |
| If the date code is 0210C (Week 2 of 2010, Wednesday) or earlier, remove and replace the Valve Gp-Actuator (Steering Control Module) ensuring the new valve has a date code of 0210D (Week 2 of 2010, Thursday) or newer, record 11-digit date code for the valve on the work order so that it can be entered into the comment section of the warranty claim. Reinstall the right hand valve cover. If the date code is 0210D or later, reinstall the right hand valve cover and proceed with flashing the new software as described below: Use Cat Electronic Technician service tool to perform the following work: - Flash Implement #1 ECM with 363-5774 Flash File. - Flash Implement #2 and Implement #3 ECM (if applicable) with 366-7546 Flash File. - Flash the All Wheel Drive ECM (if applicable) with 366-7544 Flash File. - Flash the Transmission/Chassis ECM with 363-5776 Flash File. - Flash 140M Engine ECM (Equipped with a C7 Engine) with 363-8087 Flash File. - Flash 140M Engine ECM (Equipped with a C9 Engine) with 363-8089 Flash File. - Flash 160M Engine ECM with 363-8091 Flash File. - Flash the Messenger Monitor Display with the flash file containing the appropriate languages. Reference the following list for the appropriate part number: 369-7880 Software-Monitor (English, Portuguese, Spanish, French, German, Dutch). 369-7882 Software-Monitor (English, Portuguese, Danish, Finnish, Swedish, Norwegian). 369-7884 Software-Monitor (English, Portuguese, Italian, Greek, Hebrew, Turkish). 369-7886 Software-Monitor (English, Portuguese, Russian, Arabic, Chinese). 369-7888 Software-Monitor (English, Portuguese, Romanian, Slovenian, Indonesian). NOTE: New machine flash files are released periodically. Ensure you are using the latest flash files by downloading the files from SISWeb. NOTE: The Transmission/Chassis, Implement #1, #2, and #3, and the All Wheel Drive ECMs can be flashed over the J1939 Data Link. The Messenger ECM is flashed over CDL. |
| 2. Remove the existing 248-5523 Park Brake Solenoid and replace with a new 352-5517 Solenoid. The solenoid (A) is located on the top left hand side of the transmission. Please refer to image 2.4.1 for location. |
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| Image2.4.1 |
| 3. Remove and replace the switches in the ripper handle. Switch number 2 has float capability and should be replaced with 358-4932 Switch As-Rpr. Switch number 1 does not have float capability and should be replaced with 358-4931 Switch As-Rpr. |
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| Image2.5.1 |
| 4. On both the Right and Left Hand Steering Cylinders, locate the Sensor set screw hole (1) and clean out any debris. Tighten the 8T-5070 set screw (2) to a torque of 25 +/- 3 N.m Fill the set screw hole with one of the following: Loctite 515 or equivalent. |
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| Image2.6.1 |
| Group Number 3 |
| 1. Remove the right hand rear valve cover (1). |
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| Image3.1.1 |
| Inspect the Valve Gp-Actuator (Steering Control Module) (1) for the date code. The date code format is as follows: The first 2 numbers refer to the week (A) of which the module was built, the second two numbers refer to the year (B). The letter following the numbers refers to the day of the week (C) and the last six numbers is the serial number (D). |
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| Image3.2.1 |
| If the date code is 0210C (Week 2 of 2010, Wednesday) or earlier, remove and replace the Valve Gp-Actuator (Steering Control Module) ensuring the new valve has a date code of 0210D (Week 2 of 2010, Thursday) or newer, record 11-digit date code for the valve on the work order so that it can be entered into the comment section of the warranty claim. Reinstall the right hand valve cover. If the date code is 0210D or later, reinstall the right hand valve cover and proceed with flashing the new software as described below: Use Cat Electronic Technician service tool to perform the following work: - Flash Implement #1 ECM with 363-5774 Flash File. - Flash Implement #2 and Implement #3 ECM (if applicable) with 366-7546 Flash File. - Flash the All Wheel Drive ECM (if applicable) with 366-7544 Flash File. - Flash the Transmission/Chassis ECM with 363-5776 Flash File. - Flash 140M Engine ECM (Equipped with a C7 Engine) with 363-8087 Flash File. - Flash 140M Engine ECM (Equipped with a C9 Engine) with 363-8089 Flash File. - Flash 160M Engine ECM with 363-8091 Flash File. - Flash the Messenger Monitor Display with the flash file containing the appropriate languages. Reference the following list for the appropriate part number: 369-7880 Software-Monitor (English, Portuguese, Spanish, French, German, Dutch). 369-7882 Software-Monitor (English, Portuguese, Danish, Finnish, Swedish, Norwegian). 369-7884 Software-Monitor (English, Portuguese, Italian, Greek, Hebrew, Turkish). 369-7886 Software-Monitor (English, Portuguese, Russian, Arabic, Chinese). 369-7888 Software-Monitor (English, Portuguese, Romanian, Slovenian, Indonesian). NOTE: New machine flash files are released periodically. Ensure you are using the latest flash files by downloading the files from SISWeb. NOTE: The Transmission/Chassis, Implement #1, #2, and #3, and the All Wheel Drive ECMs can be flashed over the J1939 Data Link. The Messenger ECM is flashed over CDL. |
| 2. Remove the existing 248-5523 Park Brake Solenoid and replace with a new 352-5517 Solenoid. The solenoid (A) is located on the top left hand side of the transmission. Please refer to image 3.4.1 for location. |
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| Image3.4.1 |
| 3. Remove and replace the switch in the ripper handle. The switch has float capability and should be replaced with 358-4932 Switch As-Rpr. |
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| Image3.5.1 |
| 4. On both the Right and Left Hand Steering Cylinders, locate the Sensor set screw hole (1) and clean out any debris. Tighten the 8T-5070 set screw (2) to a torque of 25 +/- 3 N.m Fill the set screw hole with one of the following: Loctite 515 or equivalent. |
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| Image3.6.1 |
| Group Number 4 |
| 1. Remove the right hand rear valve cover (1). |
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| Image4.1.1 |
| Inspect the Valve Gp-Actuator (Steering Control Module) (1) for the date code. The date code format is as follows: The first 2 numbers refer to the week (A) of which the module was built, the second two numbers refer to the year (B). The letter following the numbers refers to the day of the week (C) and the last six numbers is the serial number (D). |
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| Image4.2.1 |
| If the date code is 0210C (Week 2 of 2010, Wednesday) or earlier, remove and replace the Valve Gp-Actuator (Steering Control Module) ensuring the new valve has a date code of 0210D (Week 2 of 2010, Thursday) or newer, record 11-digit date code for the valve on the work order so that it can be entered into the comment section of the warranty claim. Reinstall the right hand valve cover. If the date code is 0210D or later, reinstall the right hand valve cover and proceed with flashing the new software as described below: Use Cat Electronic Technician service tool to perform the following work: - Flash Implement #1 ECM with 363-5774 Flash File. - Flash Implement #2 and Implement #3 ECM (if applicable) with 366-7546 Flash File. - Flash the All Wheel Drive ECM (if applicable) with 366-7544 Flash File. - Flash the Transmission/Chassis ECM with 363-5776 Flash File. - Flash 140M Engine ECM (Equipped with a C7 Engine) with 363-8087 Flash File. - Flash 140M Engine ECM (Equipped with a C9 Engine) with 363-8089 Flash File. - Flash 160M Engine ECM with 363-8091 Flash File. - Flash the Messenger Monitor Display with the flash file containing the appropriate languages. Reference the following list for the appropriate part number: 369-7880 Software-Monitor (English, Portuguese, Spanish, French, German, Dutch). 369-7882 Software-Monitor (English, Portuguese, Danish, Finnish, Swedish, Norwegian). 369-7884 Software-Monitor (English, Portuguese, Italian, Greek, Hebrew, Turkish). 369-7886 Software-Monitor (English, Portuguese, Russian, Arabic, Chinese). 369-7888 Software-Monitor (English, Portuguese, Romanian, Slovenian, Indonesian). NOTE: New machine flash files are released periodically. Ensure you are using the latest flash files by downloading the files from SISWeb. NOTE: The Transmission/Chassis, Implement #1, #2, and #3, and the All Wheel Drive ECMs can be flashed over the J1939 Data Link. The Messenger ECM is flashed over CDL. |
| 2. Remove the existing 248-5523 Park Brake Solenoid and replace with a new 352-5517 Solenoid. The solenoid (A) is located on the top left hand side of the transmission. Please refer to image 2.4.1 for location. |
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| Image4.4.1 |
| 3. Remove and replace the switch in the ripper handle. The switch does not have float capability and should be replaced with 358-4931 Switch As-Rpr. |
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| Image4.5.1 |
| 4. On both the Right and Left Hand Steering Cylinders, locate the Sensor set screw hole (1) and clean out any debris. Tighten the 8T-5070 set screw (2) to a torque of 25 +/- 3 N.m Fill the set screw hole with one of the following: Loctite 515 or equivalent. |
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| Image4.6.1 |
| Group Number 5 |
| 1. Remove the right hand rear valve cover (1). |
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| Image5.1.1 |
| Inspect the Valve Gp-Actuator (Steering Control Module) (1) for the date code. The date code format is as follows: The first 2 numbers refer to the week (A) of which the module was built, the second two numbers refer to the year (B). The letter following the numbers refers to the day of the week (C) and the last six numbers is the serial number (D). |
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| Image5.2.1 |
| If the date code is 0210C (Week 2 of 2010, Wednesday) or earlier, remove and replace the Valve Gp-Actuator (Steering Control Module) ensuring the new valve has a date code of 0210D (Week 2 of 2010, Thursday) or newer, record 11-digit date code for the valve on the work order so that it can be entered into the comment section of the warranty claim. Reinstall the right hand valve cover. If the date code is 0210D or later, reinstall the right hand valve cover and proceed with flashing the new software as described below: Use Cat Electronic Technician service tool to perform the following work: - Flash Implement #1 ECM with 363-5774 Flash File. - Flash Implement #2 and Implement #3 ECM (if applicable) with 366-7546 Flash File. - Flash the All Wheel Drive ECM (if applicable) with 366-7544 Flash File. - Flash the Transmission/Chassis ECM with 363-5776 Flash File. - Flash 140M Engine ECM (Equipped with a C7 Engine) with 363-8087 Flash File. - Flash 140M Engine ECM (Equipped with a C9 Engine) with 363-8089 Flash File. - Flash 160M Engine ECM with 363-8091 Flash File. - Flash the Messenger Monitor Display with the flash file containing the appropriate languages. Reference the following list for the appropriate part number: 369-7880 Software-Monitor (English, Portuguese, Spanish, French, German, Dutch). 369-7882 Software-Monitor (English, Portuguese, Danish, Finnish, Swedish, Norwegian). 369-7884 Software-Monitor (English, Portuguese, Italian, Greek, Hebrew, Turkish). 369-7886 Software-Monitor (English, Portuguese, Russian, Arabic, Chinese). 369-7888 Software-Monitor (English, Portuguese, Romanian, Slovenian, Indonesian). NOTE: New machine flash files are released periodically. Ensure you are using the latest flash files by downloading the files from SISWeb. NOTE: The Transmission/Chassis, Implement #1, #2, #3, and the All Wheel Drive ECMs can be flashed over the J1939 Data Link. The Messenger ECM is flashed over CDL. |
| 2. Remove the existing 248-5523 Park Brake Solenoid and replace with a new 352-5517 Solenoid. The solenoid (A) is located on the top left hand side of the transmission. Please refer to image 2.4.1 for location. |
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| Image5.4.1 |
| 3. On both the Right and Left Hand Steering Cylinders, locate the Sensor set screw hole (1) and clean out any debris. Tighten the 8T-5070 set screw (2) to a torque of 25 +/- 3 N.m Fill the set screw hole with one of the following: Loctite 515 or equivalent. |
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| Image5.5.1 |
| Group Number 6 |
| 1. Remove the right hand rear valve cover (1). |
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| Image6.1.1 |
| Inspect the Valve Gp-Actuator (Steering Control Module) (1) for the date code. The date code format is as follows: The first 2 numbers refer to the week (A) of which the module was built, the second two numbers refer to the year (B). The letter following the numbers refers to the day of the week (C) and the last six numbers is the serial number (D). |
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| Image6.2.1 |
| If the date code is 0210C (Week 2 of 2010, Wednesday) or earlier, remove and replace the Valve Gp-Actuator (Steering Control Module) ensuring the new valve has a date code of 0210D (Week 2 of 2010, Thursday) or newer, record 11-digit date code for the valve on the work order so that it can be entered into the comment section of the warranty claim. Reinstall the right hand valve cover. If the date code is 0210D or later, reinstall the right hand valve cover and proceed with flashing the new software as described below: Use Cat Electronic Technician service tool to perform the following work: - Flash Implement #1 ECM with 363-5774 Flash File. - Flash Implement #2 and Implement #3 ECM (if applicable) with 366-7546 Flash File. - Flash the All Wheel Drive ECM (if applicable) with 366-7544 Flash File. - Flash the Transmission/Chassis ECM with 363-5776 Flash File. - Flash 140M Engine ECM (Equipped with a C7 Engine) with 363-8087 Flash File. - Flash 140M Engine ECM (Equipped with a C9 Engine) with 363-8089 Flash File. - Flash 160M Engine ECM with 363-8091 Flash File. - Flash the Messenger Monitor Display with the flash file containing the appropriate languages. Reference the following list for the appropriate part number: 369-7880 Software-Monitor (English, Portuguese, Spanish, French, German, Dutch). 369-7882 Software-Monitor (English, Portuguese, Danish, Finnish, Swedish, Norwegian). 369-7884 Software-Monitor (English, Portuguese, Italian, Greek, Hebrew, Turkish). 369-7886 Software-Monitor (English, Portuguese, Russian, Arabic, Chinese). 369-7888 Software-Monitor (English, Portuguese, Romanian, Slovenian, Indonesian). NOTE: New machine flash files are released periodically. Ensure you are using the latest flash files by downloading the files from SISWeb. NOTE: The Transmission/Chassis, Implement #1, #2, #3, and the All Wheel Drive ECMs can be flashed over the J1939 Data Link. The Messenger ECM is flashed over CDL. |
| 2. On both the Right and Left Hand Steering Cylinders, locate the Sensor set screw hole (1) and clean out any debris. Tighten the 8T-5070 set screw (2) to a torque of 25 +/- 3 N.m Fill the set screw hole with one of the following: Loctite 515 or equivalent. |
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| Image6.4.1 |
Caterpillar Information System:
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE CONTROL SOFTWARE ON CERTAIN 216B3, 226B3, 236B3, 242B3, AND 252B3 SKID STEER LOADERS; 247B3 AND 257B3 MULTI-TERRAIN LOADERS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE CONTROL SOFTWARE ON CERTAIN 216B3, 226B3, 236B3, 242B3, AND 252B3 SKID STEER LOADERS; 247B3 AND 257B3 MULTI-TERRAIN LOADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE TRANSMISSION FILTER BYPASS SPRINGS ON CERTAIN 120M, 12M, 140M, 14M, 160M AND 16M MOTOR GRADERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE TRANSMISSION FILTER BYPASS SPRINGS ON CERTAIN 120M, 12M, 140M, 14M, 160M AND 16M MOTOR GRADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 266-4606 HOSE AS. AND/OR THE 6V-1889 CLIP ON CERTAIN 777F OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING THE 266-4606 HOSE AS. AND/OR THE 6V-1889 CLIP ON CERTAIN 777F OFF-HIGHWAY TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE RECEPTACLE - GP AUXILIARY START ON CERTAIN R2900G LOAD HAUL DUMP MACHINES PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE RECEPTACLE - GP AUXILIARY START ON CERTAIN R2900G LOAD HAUL DUMP MACHINES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE TURBOCHARGER ON CERTAIN 160M MOTOR GRADERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE TURBOCHARGER ON CERTAIN 160M MOTOR GRADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING TURBOCHARGERS ON CERTAIN 140M MOTOR GRADERS PRODUCT SUPPORT PROGRAM FOR REPLACING TURBOCHARGERS ON CERTAIN 140M MOTOR GRADERS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTION OF THE ENGINE OIL SCAVENGE PUMP MOUNTING BOLTS ON CERTAIN 797F OFF-HIGHWAY TRUCKS PRODUCT IMPROVEMENT PROGRAM FOR INSPECTION OF THE ENGINE OIL SCAVENGE PUMP MOUNTING BOLTS ON CERTAIN 797F OFF-HIGHWAY TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING/REWORKING THE FRONT GEAR TRAIN ON C175-16 AND C175-20 ENGINES INSTALLED IN CERTAIN 793F AND 797F OFF-HIGHWAY TRUCKS PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING/REWORKING THE FRONT GEAR TRAIN ON C175-16 AND C175-20 ENGINES INSTALLED IN CERTAIN 793F AND 797F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE EJECTOR BUCKET ASSEMBLY ON CERTAIN R1700G LOAD HAUL DUMP MACHINES PRODUCT SUPPORT PROGRAM FOR REWORKING THE EJECTOR BUCKET ASSEMBLY ON CERTAIN R1700G LOAD HAUL DUMP MACHINES
PRODUCT SUPPORT PROGRAM FOR CLEANING THE BEARING SURFACES OF THE CONNECTING ROD AND BEARING CAP FACES AND REPLACING THE CONNECTING ROD BEARINGS IN C175-16 AND C175-20 ENGINES INSTALLED IN CERTAIN 793F, 795F, 797B, AND 797F OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR CLEANING THE BEARING SURFACES OF THE CONNECTING ROD AND BEARING CAP FACES AND REPLACING THE CONNECTING ROD BEARINGS IN C175-16 AND C175-20 ENGINES INSTALLED IN CERTAIN 793F, 795F, 797B, AND 797F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE HYDRAULIC LEVEL SENSOR ON CERTAIN 1190, 1190T, 1390, 2390, 2491, 511, 521, 522, 532, 541, 551, AND 552 TRACK FELLER BUNCHERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE HYDRAULIC LEVEL SENSOR ON CERTAIN 1190, 1190T, 1390, 2390, 2491, 511, 521, 522, 532, 541, 551, AND 552 TRACK FELLER BUNCHERS
PRODUCT SUPPORT PROGRAM FOR FLASHING NEW ENGINE SOFTWARE ON CERTAIN 24M MOTOR GRADERS PRODUCT SUPPORT PROGRAM FOR FLASHING NEW ENGINE SOFTWARE ON CERTAIN 24M MOTOR GRADERS
PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING SOFTWARE AND CERTAIN HARDWARE COMPONENTS ON CERTAIN 14M MOTOR GRADERS PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING SOFTWARE AND CERTAIN HARDWARE COMPONENTS ON CERTAIN 14M MOTOR GRADERS
PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING SOFTWARE AND CERTAIN HARDWARE COMPONENTS ON CERTAIN 16M MOTOR GRADERS PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING SOFTWARE AND CERTAIN HARDWARE COMPONENTS ON CERTAIN 16M MOTOR GRADERS
PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING NEW SOFTWARE AND CERTAIN HARDWARE COMPONENTS ON CERTAIN 24M MOTOR GRADERS PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING NEW SOFTWARE AND CERTAIN HARDWARE COMPONENTS ON CERTAIN 24M MOTOR GRADERS
PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING NEW SOFTWARE AND CERTAIN HARDWARE COMPONENTS ON CERTAIN 12M AND 120M MOTOR GRADERS PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING NEW SOFTWARE AND CERTAIN HARDWARE COMPONENTS ON CERTAIN 12M AND 120M MOTOR GRADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE TAMPER BAR AND HEATER ELEMENT ON CERTAIN AS4251C SCREEDS AND MECHANICAL SCREED EXTENSIONS INSTALLED ON AP-600D AND AP-655D ASPHALT PAVERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE TAMPER BAR AND HEATER ELEMENT ON CERTAIN AS4251C SCREEDS AND MECHANICAL SCREED EXTENSIONS INSTALLED ON AP-600D AND AP-655D ASPHALT PAVERS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 283-9353 LIFTER FOLLOWER ASSEMBLY ON C175-20 AND C175-16 ENGINES INSTALLED IN CERTAIN 797F AND 793F OFF-HIGHWAY TRUCKS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 283-9353 LIFTER FOLLOWER ASSEMBLY ON C175-20 AND C175-16 ENGINES INSTALLED IN CERTAIN 797F AND 793F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR INSTALLING 295-0609 SPACERS ON CERTAIN 793F LARGE OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR INSTALLING 295-0609 SPACERS ON CERTAIN 793F LARGE OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE WHEEL SPINDLE ON CERTAIN R1700G LOAD HAUL DUMP MACHINES PRODUCT SUPPORT PROGRAM FOR REPLACING THE WHEEL SPINDLE ON CERTAIN R1700G LOAD HAUL DUMP MACHINES
PRODUCT SUPPORT PROGRAM FOR INSPECTING AND REPLACING BRAKE FRICTION DISCS AND SEPARATOR PLATES ON CERTAIN 12M, 120M, AND 140M MOTOR GRADERS PRODUCT SUPPORT PROGRAM FOR INSPECTING AND REPLACING BRAKE FRICTION DISCS AND SEPARATOR PLATES ON CERTAIN 12M, 120M, AND 140M MOTOR GRADERS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE EMISSIONS CERTIFICATION LABEL ON CERTAIN C175-16 AND C175-20 ENGINES INSTALLED IN 793F, 795F AC, AND 797F OFF-HIGHWAY TRUCKS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE EMISSIONS CERTIFICATION LABEL ON CERTAIN C175-16 AND C175-20 ENGINES INSTALLED IN 793F, 795F AC, AND 797F OFF-HIGHWAY TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING THE 311-5882 ENGINE SUPPORT GROUP DEALER SERVICE TOOL, USED ON CERTAIN 140M, 14M, AND 16M MOTOR GRADERS, FROM DEALER SERVICE OR INVENTORY PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING THE 311-5882 ENGINE SUPPORT GROUP DEALER SERVICE TOOL, USED ON CERTAIN 140M, 14M, AND 16M MOTOR GRADERS, FROM DEALER SERVICE OR INVENTORY
PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING AN ADDITIONAL HOSE ON CERTAIN 16M MOTOR GRADER FUEL FAST FILL VENTS PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING AN ADDITIONAL HOSE ON CERTAIN 16M MOTOR GRADER FUEL FAST FILL VENTS