PRODUCT SUPPORT PROGRAM FOR REPLACING THE HYDRAULIC FAN MOTOR ON CERTAIN 725, 730, 735, 740, 730 EJECTOR, 740 EJECTOR, AND OEM VERSIONS OF ARTICULATED TRUCKS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE HYDRAULIC FAN MOTOR ON CERTAIN 725, 730, 735, 740, 730 EJECTOR, 740 EJECTOR, AND OEM VERSIONS OF ARTICULATED TRUCKS

Usage:

REBE6335-02

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03Feb2011

(Revised 02Mar2011)

U-47

A-37

D-41

O-43

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*After Failure Only*	PRODUCT SUPPORT PROGRAM FOR REPLACING THE HYDRAULIC FAN MOTOR ON CERTAIN 725, 730, 735, 740, 730 EJECTOR, 740 EJECTOR, AND OEM VERSIONS OF ARTICULATED TRUCKS
1386 5061		PS51983

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NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51983" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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NOTE:	This Revised Service Letter replaces the 03Feb2011 (Revised 01Mar2011) Service Letter. Changes have been made to the Group 2 Parts Need.

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TERMINATION DATE

28Feb2013

PROBLEM

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The existing hydraulic fan motor can leak externally from the shaft seal on certain 725, 730, 735, 740, 730 Ejector, 740 Ejector, and OEM Versions of Articulated Trucks.

AFFECTED PRODUCT

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Model	Identification Number
*****Group 1*****
735	B1N00131-01366
740	B1P00141-05431
740 OEM	DTX00101-00121
740EJ	B1R00151-00513

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*****Group 2*****
725	B1L00111-02360
730	B1M00121-02772
730EJ	B1W00161-00367

PARTS NEEDED

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Qty	Part Number	Description
*****Group 1*****
2	3J1907	SEAL-O-RING
1	4J0520	SEAL-O-RING
1	4J5267	SEAL-O-RING
1	6U0456	LASHING TIE 20
3	6V8397	SEAL-O-RING-ORFS
1	6V8398	SEAL-O-RING-ORFS
2	6V8724	ADAPTER-ELBOW 90
1	6V9746	SEAL-O-RING-ORFS
1	8T1887	CLIP
1	8T1888	CLIP
2	8T4121	WASHER-HARD
2	8T4137	BOLT
1	8W8909	SLEEVE
1	1712578	HOSE AS
1	2936517	MOTOR GP-GR BSC
1	3223061	BRACKET AS.
1	3228393	PLATE AS.
1	3442573	TUBE AS
1	3442574	TUBE AS
1	3443295	TUBE AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 4% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 2*****
2	3J1907	SEAL-O-RING
1	3J7354	SEAL-O-RING
1	4J0520	SEAL-O-RING
1	4J5267	SEAL-O-RING
3	5P9297	CLIP
2	6U0455	STRAP
2	6U0456	LASHING TIE 20
4	6V8397	SEAL-O-RING-ORFS
1	6V8398	SEAL-O-RING-ORFS
1	6V8724	ADAPTER-ELBOW 90
1	6V9746	SEAL-O-RING-ORFS
1	6V9829	CAP-ORFS
1	8T0075	ADAPTER-STR
1	8T1885	CLIP
1	8T1886	CLIP
1	8T1905	ADAPTER-ELBOW
2	8T4121	WASHER-HARD
1	8T4133	NUT
1	8T4136	BOLT
1	9S4182	PLUG-STOR
1	1671232	HOSE AS.
1	2936517	MOTOR GP-GR BSC
1	3442570	TUBE AS
1	3442572	TUBE AS
1	3443294	TUBE AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 2% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Replace the existing hydraulic fan motor with a new hydraulic fan motor that is equipped with case drain. For Group 1, refer to Special Instruction, REHS5244, for the complete rework procedure. For Group 2, refer to Special Instruction, REHS5243, for the complete rework procedure. Note also specifically that certain machines of Group 2 may already have an existing case drain line which requires modification and use of cap part 6V-9829. These units are clearly defined within the supplemental information section of REHS5243.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 1*****
0-6000 hrs, 0-36 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
6001-8000 hrs, 37-48 mo	33.0%	50.0%	0.0%	0.0%	50.0%	50.0%

NOTE: This is a 8.0-hour job for Group 1

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 2*****
0-6000 hrs, 0-36 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
6001-8000 hrs, 37-48 mo	33.0%	50.0%	0.0%	0.0%	50.0%	50.0%