PRODUCT SUPPORT PROGRAM FOR INSTALLING THE ALTERNATOR GROUND CABLE ON CERTAIN D7R TRACK-TYPE TRACTORS Caterpillar

PRODUCT SUPPORT PROGRAM FOR INSTALLING THE ALTERNATOR GROUND CABLE ON CERTAIN D7R TRACK-TYPE TRACTORS

Usage:

TEBE5503-00

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21Nov2016

U-613

A-441

D-515

O-515

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Before/After	PRODUCT SUPPORT PROGRAM FOR INSTALLING THE ALTERNATOR GROUND CABLE ON CERTAIN D7R TRACK-TYPE TRACTORS
1405		PS45291

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45291" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

30Nov2017

PROBLEM

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The existing alternator can fail or not work properly on certain D7R Track-Type Tractors due to a missing alternator ground cable.

AFFECTED PRODUCT

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Model	Identification Number
*****Group 1*****
D7R	R7B00151, 153-166, 172-177, 183-185, 187-194
D7R LGP	R7H00210-00213
D7R XR	R7C00200

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*****Group 2*****
D7R	R7B00150, 152, 167-171, 178-182, 186

PARTS NEEDED

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Qty	Part Number	Description
*****Group 1*****
1	5C9553	BOLT-HEX HEAD
1	8T4121	WASHER-HARD
1	8T4137	BOLT-HEX HEAD
1	8X9618	STRAP AS-GROUND
1	9X2038	WASHER-HARD
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 31% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 2*****
1	4M5281	BOLT
1	5P4115	WASHER-HARD
1	8T4121	WASHER-HARD
1	8T4137	BOLT-HEX HEAD
1	8X9618	STRAP AS-GROUND
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 30% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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1. Visually inspect the Alternator Ground Cable. (See Image 1)

2. If it is missing, proceed to install the new 8X9618 Strap Ground Cable. (See Images 2 and 3)

Refer to Media UENR0049-02.

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Image1

Image2

Image3

SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 1*****
0-2500 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 0.5-hour job for Group 1 If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 2*****
0-2500 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 0.5-hour job for Group 2 If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.