PRODUCT SUPPORT PROGRAM FOR REPLACING THE AIR CONDITIONER THERMOSTAT ON CERTAIN AD30, AD45B, AND AD60 UNDERGROUND ARTICULATED TRUCKS
Usage:
TEBE5518-00
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| 14Dec2016 |
U-652
A-469
D-546
O-548
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE AIR CONDITIONER THERMOSTAT ON CERTAIN AD30, AD45B, AND AD60 UNDERGROUND ARTICULATED TRUCKS |
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| 7320 | PS53362 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53362" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31Dec2018 |
PROBLEM
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| Field reports indicate failures of the air conditioner thermostat on Certain AD30, AD45B, and AD60 Underground Articulated Trucks. If the existing thermostat fails it may cause the evaporator to freeze or the air conditioner compressor will not disengage. |
AFFECTED PRODUCT
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| Model | Identification Number |
| AD30 | DXR00550-00629 GXR00075, 750-813 |
| AD45B | CXM00540-00577 GXM00150-00169, 172-180 |
| AD60 | KNW00122-00161 NNW00125-00128 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 3787602 | THERMOSTAT |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 10% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| Replace the failed thermostat with the new improved thermostat. Refer to M0078754, Special Instruction, "Procedure to Install an Air Conditioner Thermostat on Certain Underground Articulated Trucks", to complete this Rework Procedure. |
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SERVICE CLAIM ALLOWANCES
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0-12 mo |
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| NOTE: This is a 6.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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