PRODUCT SUPPORT PROGRAM FOR REPLACING THE FIRST TRAVEL PUMP ON CERTAIN 963D TRACK LOADERS
Usage:
TEBE5416-00
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| 11Apr2017 |
U-200
A-130
D-155
O-161
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE FIRST TRAVEL PUMP ON CERTAIN 963D TRACK LOADERS |
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| 5070 3203 | PS53457 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53457" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 30Apr2019 |
PROBLEM
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| The existing 6E-1571 Shaft Bearing in the 261-3631 Travel Pump can wear on certain 963D Track Loaders. Pump shaft bearing wear will cause the shaft seal to leak hydraulic fluid into the flywheel housing. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 963D | LCS00210-00474, 700-1203, 1400-1461, 1463-1784, 1787-2517, 2519 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 2 | 1G8878 | FILTER AS-HYD |
| 4 | 1P3704 | SEAL-RECTANGULAR |
| 4 | 3J1907 | SEAL-O-RING-STOR |
| 1 | 6K6307 | SEAL-O-RING |
| 1 | 6V8398 | SEAL-O-RING-ORFS |
| 6 | 6V8400 | SEAL-O-RING-ORFS |
| 2 | 6V9746 | SEAL-O-RING-ORFS |
| 1 | 7J6285 | SEAL-O RING |
| 4 | 7M8485 | SEAL-O-RING-STOR |
| 1 | 20R6177 | PUMP GP-PS-BSC-V (AS NEEDED) |
| 1 | 5180263 | PUMP GP-PS-BSC-V (AS NEEDED) |
| 1 | BULK_OIL | HYDRAULIC OIL 166L (AS NEEDED) |
| 1 | HYD_OIL_SAMPLE | HYDRAULIC OIL SAMPLE (AS NEEDED) |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| Replace the 261-3631 Travel Pump if the shaft bearing wears or the shaft seal leaks. Refer to KENR6065, Disassembly and Assembly, 963D Track-Type Loader Power Train, for additional information. |
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SERVICE CLAIM ALLOWANCES
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0-36 mo |
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37-60 mo |
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| NOTE: This is a 54.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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