PRODUCT SUPPORT PROGRAM FOR REPLACING THE TERRAIN DISPLAY HARNESS ON CERTAIN 854K, 854K 2, AND 854K WHEEL DOZERS, 992K, 992K 2, 993K, 993K 2, 994H, AND 994K WHEEL LOADERS
Usage:
TEBE5383-00
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| 02Feb2017 |
U-63
A-41
D-49
O-52
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| Before/After | PRODUCT SUPPORT PROGRAM FOR REPLACING THE TERRAIN DISPLAY HARNESS ON CERTAIN 854K, 854K 2, AND 854K WHEEL DOZERS, 992K, 992K 2, 993K, 993K 2, 994H, AND 994K WHEEL LOADERS |
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| 1408 | PS45374 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45374" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 28Feb2019 |
PROBLEM
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| The existing terrain display harness may not be compatible on certain 854K, 854K 2, and 854K Wheel Dozers, 992K, 992K 2, 993K, 993K 2, 994H, and 994K Wheel Loaders. This new terrain display harness will only apply to machines that are equipped with the new G610 display. The current G610 Part numbers are 439-4341 or 389-8217. Machines with the Navigator display will not be affected. The current Navigation display Part number is 326-8021. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 854K | H8M00189, 192-193, 195, 300-301, 303, 305, 308-310, 313, 315, 511-512 |
| 854K 2 | H9K00179, 181-197, 199-205, 207-209, 300-308, 310, 316-317, 323-324, 326, 329-330, 333, 335, 509, 511 |
| 992K | 88000179, 193, 204, 400-401, 403, 407-408, 411, 430-438, 444, 450, 604, 612-613, 615-617 |
| 992K 2 | ZMX00240, 243-244, 246, 254, 256, 267-268, 270, 273, 280-281, 286, 296-297, 299, 301, 400-402, 408-409, 412, 414-415, 417-419, 423, 430, 440-441, 443-450, 453-456, 470, 483, 485, 490, 501, 518, 521-522, 600-601, 604, 608, 617, 620-625, 628, 631, 650 |
| 993K | Z4D00179-00180, 282-284, 287, 503 |
| 993K 2 | Z4Z00372-00376, 388, 501, 510 |
| 994H | DWC00277-00278, 282, 284-285, 288-292, 295-296, 302, 304-315, 317-319, 321-322, 324-325, 330, 332-333, 336-338, 340-342, 344, 347, 349-351, 355-358, 360-361, 363-365, 367-369, 373-375, 377-379, 383-384, 388-391, 500, 504-507, 509-510, 512, 517, 520, 524 |
| 994K | MRK00201-00204 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 4 | 7K1181 | STRAP-CABLE |
| 1 | 5192909 | HARNESS AS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| If the existing wiring harness is not compatible with the existing display, the harness will need to be replaced with the updated harness in the attached Rework Procedure. |
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SERVICE CLAIM ALLOWANCES
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0-60 mo |
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| NOTE: This is a 0.5-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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| Locate existing harness (392-0086) behind the display. |
 |
| Image1.1.1 |
| Locate and remove the following cable ties. |
| Disconnect all of the connections and remove the existing harness. |
| Install the new harness (519-2909) and connections on the back of the display. |
 |
| Image1.4.1 |
| Secure the new harness with cable ties (7K-1181) at the indicated locations. |
Caterpillar Information System:
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