PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING THE AM/FM RADIO ON CERTAIN D7E TRACK-TYPE TRACTORS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING THE AM/FM RADIO ON CERTAIN D7E TRACK-TYPE TRACTORS

Usage:

TEBE5418-00

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01Dec2016

U-626

D-525

O-527

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Priority	PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING THE AM/FM RADIO ON CERTAIN D7E TRACK-TYPE TRACTORS
1408 7338		PI32710

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI32710" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32710" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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COMPLETION DATE	TERMINATION DATE
30Jun2017	31Dec2017

PROBLEM

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The 487-5821 AM/FM Radio Group was incorrectly omitted at the factory on certain D7E Track-Type Tractors.

AFFECTED PRODUCT

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Model	Identification Number
D7E	HKA00471-00477
D7E LGP	SSH00377, 379-380

PARTS NEEDED

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Qty	Part Number	Description
1	1365490	BUSHING-RADIO MT
1	2005728	HARNESS AS-RADIO
1	2178433	FILM-NOTICE
1	3498642	MICROPHONE
1	4629619	RADIO GP-AM/FM
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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1. Remove the face plate from the radio position. Install the 217-8433 Film to the bracket weldment inside the radio location. Install the 200-5728 Harness to the existing machine harness. Insert the 136-5490 Bushing to the radio. Connect the radio to the harness, antenna wire, and microphone connection. Insert the radio and bracket assembly into the mounting hole following the tab bend pattern on the 217-8433 Film.

2. Remove the face plate from the microphone position. Install the microphone into the microphone position.

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Image1

OWNER NOTIFICATION

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Owners in the following countries will receive the attached Owner Notification:
US
Canada

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 1.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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EXAMPLE COPY OF OWNER NOTIFICATION

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING THE AM/FM RADIO ON CERTAIN D7E TRACK-TYPE TRACTORS

MODELS INVOLVED - D7E Track-Type Tractors

Dear Cat Product Owner:

The entertainment radio needs to be installed on the products listed below. The entertainment radio was mistakenly not installed as intended. You will not be charged for the service performed.

Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 01Dec2016 when scheduling this service.

We regret the inconvenience this may cause you, and urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 01Dec2016 Service Letter