PRODUCT SUPPORT PROGRAM FOR REPLACING THE SEAL KIT FROM THE HYDRAULIC SWIVEL GROUP ON CERTAIN M313D, M314F, M315D, M315D2, M316F, M317D2, M318D, M318F, M320D2, M320F, M322D, M322D2, M322F, M324D2, MH3022, AND MH3024 WHEELED EXCAVATORS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE SEAL KIT FROM THE HYDRAULIC SWIVEL GROUP ON CERTAIN M313D, M314F, M315D, M315D2, M316F, M317D2, M318D, M318F, M320D2, M320F, M322D, M322D2, M322F, M324D2, MH3022, AND MH3024 WHEELED EXCAVATORS

Usage:

TEBE5350-01

18Dec2016
(Revised 09Mar2017)


U-659
A-477
D-555
O-555

 

After Failure Only

  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE SEAL KIT FROM THE HYDRAULIC SWIVEL GROUP ON CERTAIN M313D, M314F, M315D, M315D2, M316F, M317D2, M318D, M318F, M320D2, M320F, M322D, M322D2, M322F, M324D2, MH3022, AND MH3024 WHEELED EXCAVATORS

5060
PS53365
NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53365" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

 
NOTE:

This Revised Service Letter replaces the 18Dec2016 Service Letter. Changes have been made to the Affected Product, Parts Needed, and Action Required.


TERMINATION DATE

31Dec2018

PROBLEM

The existing hydraulic swivel group can leak on certain M313D, M314F, M315D, M315D2, M316F, M317D2, M318D, M318F, M320D2, M320F, M322D, M322D2, M322F, M324D2, MH3022, and MH3024 Wheeled Excavators.

AFFECTED PRODUCT

Model Identification Number
M313D  K3D00884-01199
M314F  F4A00253-00580
M315D  K5E00618-00787
M315D 2 CA400189-00259

CH300327-00330, 335-367, 370-454
M315D OEM EY200113-00148

H9A00164-00170
M316F  F6N00112-00272
M316F OEM  CP500101-00103
M317D 2 CA600263-00281

CH500324-00427, 430, 432
M318D  P8L00643-00729
M318F F8B00446-00944, 946-1045

FB800258
M318F OEM  MH900101-00102
M320D 2 CH900124-00146

EN800248-00312
M320F  F2W00261-00522
M322D  P2T00322-00349
M322D 2  EN200196-00202
M322D 2 MH  EN900215
M322D MH  P3W00260-00275
M322F  F2Z00144-00208
M322F OEM  M3290101
M324D 2 MH  EN300172-00179
MH3022 FB300164

FM200309-00512
MH3024  FM400112-00113, 115-142, 144-157, 159-201

PARTS NEEDED

Qty

Part Number Description
1 1171755 ROTOR
1 2501047 KIT-SEAL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

If the existing hydraulic swivel group leaks, replace the housing 250-1047 Seal Kit. Refer to Image1.

Ensure that all machining surfaces of the rotor are free of rust or other contaminants before assembly of the seals. Refer to Image2 and 3.

Grease must be use between the rotor and the housing at location A, to prevent contaminant entries. Refer to Image4.
When the rust damaged too deep the machining surface of the rotor, so the Rotor 117-1755 have to be replaced.

Refer to UENR6142, Disassembly and Assembly, for reference when completing this Rework Procedure.
Image1
Image2
Image3
Image4

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-2000 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 12.0-hour job



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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