PRODUCT SUPPORT PROGRAM FOR REPLACING LOOSE AND/OR BROKEN SWING BEARING BOLTS ON CERTAIN 305E2 AND 305.5E2 MINI HYDRAULIC EXCAVATORS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING LOOSE AND/OR BROKEN SWING BEARING BOLTS ON CERTAIN 305E2 AND 305.5E2 MINI HYDRAULIC EXCAVATORS

Usage:

TEBE5255-01

Show/hide table

03Feb2017

(Revised 08Feb2017)

U-66

A-43

D-51

O-54

Show/hide table

Before/After	PRODUCT SUPPORT PROGRAM FOR REPLACING LOOSE AND/OR BROKEN SWING BEARING BOLTS ON CERTAIN 305E2 AND 305.5E2 MINI HYDRAULIC EXCAVATORS
7063		PS45375

Show/hide table

NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45375" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

Show/hide table

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

Show/hide table


NOTE:	This Revised Service Letter replaces the 03Feb2017 Service Letter. Changes have been made to update the Title from Product Improvement Program to Product Support Program.

Show/hide table

TERMINATION DATE

28Feb2021

PROBLEM

Show/hide table

The existing 8T-4648 Bolt may become loose and/or broken on the swing bearing at low hours on certain 305E2 and 305.5E2 Mini Hydraulic Excavators. The loose and/or broken bolts will result in noisy operation from the bearing area during swing function. Continued use may result in damage to the bearing.

AFFECTED PRODUCT

Show/hide table

Model	Identification Number
305.5E 2	CR500140-00448
305.5E 2CR	EJX00133, 1200-1358, 1360-1361, 1363-1364, 1366
305E 2	H5M00128, 130-651
305E 2 CR	DJX00120, 546, 612, 1465-1623

PARTS NEEDED

Show/hide table

Qty	Part Number	Description
26	8T4223	WASHER-HARD
1	2606345	BEARING AS-SWING (After Failure Only)
54	4910944	BOLT-HEX HEAD
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 27% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

Show/hide table

Perform SEHS0421, Special Instruction, "Inspection and Rework Procedure for Swing Bearing Bolted Joint on Certain 305E2 CR and 305.5E2 CR Mini Hydraulic Excavators", for inspecting and/or reworking the swing bearing bolted joint.

Show/hide table

SERVICE CLAIM ALLOWANCES

Show/hide table

Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-1500 hrs, 0-36 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
1501-5000 hrs, 37-60 mo	33.0%	50.0%	0.0%	0.0%	50.0%	50.0%

Show/hide table

NOTE: This is a 12.0-hour job If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.
Before Failure: This is a 12.0 hour job. It requires removal of the cab/canopy, platform, swing motor, and replacement of bolts. After Failure: This is a 16.0 hour job. The additional 4.0 hours will be allowed to remove and install the upper frame and inspect for resultant damage. It requires removal of the cab/canopy, platform, swing motor, upper frame, and replacement of bolts. Resultant damage may include, but is not limited to the swing motor pinion, swing bearing, and undercarriage ring.

Show/hide table