PRODUCT SUPPORT PROGRAM FOR REPLACING THE FUEL SENDER ON CERTAIN EXCAVATORS
Usage:
TEBE5273-01
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| 19Jan2017 |
| (Revised 06Jun2017) |
U-40
A-24
D-29
O-34
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE FUEL SENDER ON CERTAIN EXCAVATORS |
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| 1273 | PS53392 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53392" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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| NOTE: | This Revised Service Letter replaces the 19Jan2017 Service Letter. A change has been made to the Rework Procedure. |
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TERMINATION DATE |
| 31Jan2019 |
PROBLEM
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| The existing Fuel Sender 341-1842 can fail on certain Excavators. If the existing fuel sender fails it can cause inaccurate fuel level indications. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| 320D | BWZ07170, 7211-9699 BZP03533-03535, 3537, 3539, 3541, 3558, 3560, 3562, 3564, 3566-3568, 3570-3571, 3573, 3575-3578, 3608, 3643, 3646-3647, 3652-3654, 3697-3708, 3719-4546 DFB00741-00860 FAL09888, 9906-9907, 9909, 9911-11160 JPD00142-00261 KGF07596, 8699, 8980, 9049, 9054, 9057-9068, 9070-9859 KHN00322, 324, 326, 328, 332, 334, 336-363 KLM00201-00270 SNS00514-00642 WJN00265-00296 |
| 320D 2 | DFM00149-01272 DNP00252-00924 FKK00281-00360 KBS00132-00193 MDJ00231-00760 NBF00261-00417 RDZ00191-00302 TMF00192-00539 |
| 320D 2GC | XAK00231-00232 YBJ00111-00121 |
| 320D 2L | EKT00152-00206 KHR00103-00558 PBB00162-00308 SDZ00291-00771 STN00241-00267 |
| 320D 2L OEM | K2200101-00109, 90101-90102 P9X00101-00171 |
| 320D FM | BW200150-00227 CY200150-00192 |
| 320D FM HD/LC | BZF00235 |
| 320D FM HEEL | GKS00307-00446 |
| 320D FM HW | EAX00271, 297, 300-466 |
| 320D L | GDP00942-01172 SPN01667-01730 TDH00300-00454 |
| 320D LN | PCX99999 |
| 320E | AWS00125-00309 SHX00154-00163 SXE00194, 259-2583, 2585, 2587 |
| 320E L | KLT00153-00193 LAK00161-00331 NAZ00229, 350, 516, 521, 523, 525, 527-2349, 2351-2354, 2356, 2358, 2360, 2362 REE00171-00516 TEX00121-00125 TNJ00211-00464 WBK00369, 779, 848, 943, 984, 987, 1065, 1068-3929 |
| 320E LN | DFG00196-00233 |
| 320E LRR | MEW00191-00208 PNL00176-00667 TFX00180, 278, 280-1563 |
| 320E OEM | EGX00136-00154, 156-181, 183-191 |
| 320E RR | LHN00137-00788, 792 |
| 320F L | NHD00115-00116 YBM00159-00170 |
| 321D CR | JCX00175-00189 |
| 321D LCR | KBH00235-00310 KBZ00181-00227 MDT00312-00314 MPG00448-01304 TXA00433-00436, 439-571 |
| 323D 2L | JEG00131-00257 KBX00151-00191, 10001 YCR00134-00194, 196, 198-200, 202, 204, 206, 208, 210 |
| 323D L | GTF00210-00211 YSD01339-01357 |
| 323E L | RAP00360, 364, 391, 435-436, 438-1063, 1066, 1068 |
| 323E LN | TDW00218-00473, 475, 477 |
| 323E SA | YRP00145-00257 |
| 323F L | XCF00184-01052 YEJ00124-00410 |
| 323F OEM | P3900101-00112, 115, 125-126 |
| 324D FM | JKR01404-01412, 1500-1623 |
| 324D FM HEEL | JLS01484-01492, 1550-1634 |
| 324D L | DFP01269-01396 GPK00190, 192-362 |
| 324E | JCZ00113-00154 |
| 324E L | KTE00171-00204 PNW00446-00447, 449-451, 599, 630, 632, 638-640, 642, 645-1619 TLF00205-00523, 99999 |
| 324E LN | LDG00347-00349, 353, 355-682 |
| 325C | JLD76001 |
| 325D | GPB76001 |
| 325D FM | C7K01463-01503 |
| 325D FM BUTT N | C9M01660-01692 |
| 325D FM HEEL | C8L01568-01700 |
| 326D 2L | JFL00124-00146 NBX00123-00140 |
| 326F | SGK00151 |
| 326F L | WGL00178-00804 XFK00189-00191 |
| 326F LN | TMR00164 |
| 328D | BYH00202-00207 GTN00637-00645 |
| 328D LCR | RMX00342-01109 SWF00277-00290 |
| 329D | WDK00245-00260 |
| 329D 2L | KJB00176-00180 |
| 329D L | MNB01438-01770 TZL00284, 295, 297, 299-670 |
| 329D L OEM | J9D00117-00120 |
| 329E | PTY00106-00107, 110-121 |
| 329E L | PLW00869-01717 RDX00189-00199 TST00448-00884 WJK00152-00157 ZCD00165, 172-826 |
| 329E LN | RLD00349, 352-353, 355-789 |
| 329E OEM | K2L00134-00168 KNR00151-00155 |
| 329F | YHA00192 |
| 329F L | ERL00113-00865 RCN00115 |
| 330C L | JNK76001 |
| 330D | PCK00201-00205 |
| 330D 2L | PTE00183-00195 RCK00164-00252, 254 |
| 330F L | WBA00111-00144 |
| 335F | KNE00183-00475, 477, 479, 483 |
| 336D | EMX00248-00256 JER00298-00333 KKT01067-01115, 99999 PGW00192-00200 |
| 336D 2 | EFT00186 TLY00152-00336 |
| 336D 2H | MFA00113-00134 |
| 336D 2L | ELR00161-00326 FAR00191-00309 LAM00201-00340 MBP00151-00152, 2077 WBC00183-00194 XBH00173-00303 ZCT00161-01132, 9039, 9112, 9116 |
| 336D L | M4T02112-02869 NLS00238-00248 PPN76001 PRF01161, 1166, 1168, 1170-1522 SKE00229-00240 WRK00451, 455, 457-585 |
| 336D L OEM | J6D00618-00717 R7500101-00108 |
| 336E | CMR00168-00361 KED00199-00345 |
| 336E H | HDW00146-00229 |
| 336E HVG UHD OEM | RBS00172 |
| 336E L | BMH00165-00204 BZY01762-01763, 1780-1781, 1787-1789, 1795, 1800-1801, 1804-1805, 1812, 1814-2655 DPX00113-00114 FJH00155-01886 GTJ00125-00194 JRJ00201-00517 TEG00165-00233 YCE00341-00780 YEP00426, 434, 436-543 |
| 336E L H | GNY00123-00131 JEA00132-00176 RZA00169-00171, 173-1058 |
| 336E L OEM | DSZ00203 T3Z00220-00256 |
| 336E L UHD OEM | PCE00211 |
| 336E LN | TMZ00303-00439 |
| 336E LN H | SSL00145-00183 |
| 336F L | LCL00152 RKB00241-02230, 10001-10014, 10016-10021, 10023 SSN00198-00296 TZA00161-00601, 10001-10003 WTZ00151-00250 |
| 336F L H | KGH00157, 160 LTP00182-00214, 216-217 |
| 336F L OEM | B3900101-00111, 90107-90115, 90200 |
| 336F LN | KFT00261-00308 |
| 336F LN H | MTW00164-00178 |
| 336F LXE | DFY00133-00242 |
| 336F OEM | B3400101-00113 |
| 340F | YBF00261-00264 |
| 345D L | KFH76001-76002 PBT99999 |
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| *******Group 2******* | |
| 312D | FBJ02358-04735 HCW00634, 636-659 KLE00103-00267 RHL00290-00348 |
| 312D 2L | FAB00191-00442 MPP00159-00580 |
| 312D LC | JBC01490-01533 KES00173-00228 MGJ00197-00212 SKA00273-00300 |
| 312E | GAC00161-01948, 1952, 1954, 1956 PZL00234, 239-933 |
| 312E L | MJD00336, 379, 390-1544 WEY00285-00775, 777, 779, 781, 783 |
| 312E L OEM | EGR00100-00140 |
| 312F | KMK00112-00113 |
| 312F GC | FKE00154-00257 |
| 312F L | LFC00136 |
| 313D 2 LGP | GAJ00141-00406 RKN00193-00356 |
| 313D 2GC | FEB10001 |
| 313D 2L | RDE10001-10002 |
| 313F LGC | GJD00176-00459 HDK00124-00295 |
| 315D LC | BZN00147-00173 CJN03024, 3033-3038, 3040-3075 |
| 315D LC OEM | HLG00104-00105 |
| 316E L | DZW00541, 561, 572-2346, 2348-2352 WZY00111-00157 YZZ00182-00475 |
| 316F L | YDL00132, 134 |
| 318D 2L | SGB10001 WGR00179-00331 XAH00221-00451 |
| 318E L | DZF00125-00348, 350 WZS00140-00341 |
| 318F L | FFT00182 |
| 319D L | KRM00226-00238 |
| 319D LC | AYF00277, 283, 285-309 EAW00214-00217 |
| 319D LN | FMH00217-00304 |
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| *******Group 3******* | |
| 312D 2 | DGF00161-00189 TJY00236-00447 |
| 312D 2 GC OEM | F4F00101 |
| 312D 2GC | BRW00131-00709 |
| 312D 2L | EAB00101-00153 WHJ00158-00327, 10328, 10333 |
| 312D GC | RXZ00224-01638 |
| 312D L OEM | L4400001-00009, 101 |
| 313D | WPK00598-00923 |
| 313D 2 | PLD00176-00507 ZAA00151-00296 |
| 318D 2L | HAH00181-00189 JEB00111-00138 TZS00251-00487 XGS00215-00303 |
| 318D L | ZKJ00497-00780 |
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| *******Group 4******* | |
| 320D | MZD00931-00932, 942-983, 1142, 1144, 1146-1157, 1159-1170, 1172, 1174, 1187, 1189, 1191-1202, 1204, 1206-1217, 1219, 1221-1277, 1280-1894 |
| 320D 2 | GBA00132-01944 LCA00032, 201-1129 TDN00211-00633 YEA00182-00612 |
| 320D 2GC | JFM00175-01507 NBH00161-00165 |
| 320D 2L | HDM00263-00265 RAR00281-01854 ZCS00178-00321, 323-1532 |
| 320D GC OEM | A2300100-00101 |
| 320D L | KZF00123-00928 |
| 323D 2L | KCE00234-00428 PJP00185-01331 |
| 323D L | NZF01050, 1052, 1054-1073, 1094-1102, 1104, 1108-1117, 1119-1269 |
| 324D | JZR01012-01060, 1103-1161, 1177-1201, 1230-1299, 1319-1380, 1385-1406, 1410-1710 |
| 324D L | TSN00544-00675 |
| 324D LN OEM | M4A00128 |
| 325D L OEM | X3N00396-00397 |
| 326D 2 | KGY00161-00323 REC00141-00197, 199, 202-203, 205-206, 208-212 |
| 326D 2L | MGW00241-00313 |
| 326D L | PJM00229-00565 |
| 329D | BYS02005-02037, 2050-2052, 2061, 2065-2067, 2076-2082, 2170, 2219-2261, 2344-2438, 2459-2502, 2506-2510, 2513, 2516-2520, 2522-3182 |
| 329D 2 | SHJ00184-00190 TMJ00231-00376 |
| 329D 2L | RGA00191-00309 THW00231-00506, 509-554 |
| 329D L | DJF00507, 528-542, 544, 546, 548, 550-555, 573-577, 582-601, 603, 605, 607-1293 |
| 329D L OEM | J8D00175, 180, 182, 186-189, 192-194, 196-199, 207-208, 210-243 |
| 336D | JBT04281, 4283, 4285, 4287, 4289, 4291, 4293, 4295-4908, 77001 |
| 336D 2 | WDC00101-01375 |
| 336D 2GC | NBN00101-00243 |
| 336D 2L | YCF00251-00758, 762-839 |
| 336D L | MPL00525, 527-577 |
| 336D L OEM | L5X00557, 566-569, 583, 592-595, 605, 607-609, 613-615, 623-624, 628-629, 635, 640, 642-645, 647-648, 650-651, 653-654, 657-658, 662-665, 667-670, 673-674, 676-679, 681, 683-691, 693-700, 702-709, 711-1106 TPX00101-00103, 90101 |
| 340D 2L | HHK00131-00455 |
| 340D 2L OEM | DC800101-00104 |
| 340D L | JTN00395, 397, 399-585 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 5 | 6V9674 | SCREW-MACHINE |
| 1 | 3598335 | PACKING |
| 1 | 4816691 | SENDER AS-F LVL |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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| *******Group 2******* | ||
| 5 | 6V9674 | SCREW-MACHINE |
| 1 | 3598335 | PACKING |
| 1 | 4816691 | SENDER AS-F LVL |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 3******* | ||
| 5 | 6V9674 | SCREW-MACHINE |
| 1 | 3598335 | PACKING |
| 1 | 4816691 | SENDER AS-F LVL |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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| *******Group 4******* | ||
| 5 | 6V9674 | SCREW-MACHINE |
| 1 | 3598335 | PACKING |
| 1 | 4816691 | SENDER AS-F LVL |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 4% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| Refer to the attached Rework Procedure. |
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SERVICE CLAIM ALLOWANCES
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