PRODUCT SUPPORT PROGRAM TO INSPECT AND REPLACE THE MAIN CHASSIS HARNESS ON CERTAIN 319D, 323D, 323E, 329D, 329E, 336D, 336E, 345D, 349E, 374D, AND 390D EXCAVATORS
Usage:
TEBE5236-00
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| 08Dec2016 |
L030
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| Containment - After Failure Only (Limited distribution) | PRODUCT SUPPORT PROGRAM TO INSPECT AND REPLACE THE MAIN CHASSIS HARNESS ON CERTAIN 319D, 323D, 323E, 329D, 329E, 336D, 336E, 345D, 349E, 374D, AND 390D EXCAVATORS |
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| 1401 1402 1408 | PS61340 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Containment Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim. |
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| NOTE: | When reporting the repair, use "PS61340" as the Part Number and "7777" as the Group Number. Use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31Dec2018 |
PROBLEM
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| The main harness may suffer harness ageing problems on certain 319D, 323D, 323E, 329D, 329E, 336D, 336E, 345D, 349E, 374D, and 390D Excavators. If the existing wiring harness insulation is found to be crumbling and/or flaking off, it may generate electrical issues, default codes, malfunctions, and machine downtime. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| 323D L | ZMF00417, 519, 551, 553, 604, 659, 669, 688, 744, 746-747 |
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| *******Group 2******* | |
| 323E L | RAP00374, 385 |
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| *******Group 3******* | |
| 329D L | XDB00302, 312-313 |
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| *******Group 4******* | |
| 329E L | TST00370, 383-385 |
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| *******Group 5******* | |
| 336D L | PPN00490, 579, 617, 763, 789, 792 |
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| *******Group 6******* | |
| 336E L | YCE00236 |
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| *******Group 7******* | |
| 345D LC-VG | LKY00432 |
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| *******Group 8******* | |
| 349E L | KFX00216, 257, 309 |
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| *******Group 9******* | |
| 374D L | PAX00345, 371, 375, 378 |
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| *******Group 10******* | |
| 390D L | WAG00172, 201, 205-206 |
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| *******Group 11******* | |
| 319D LC | AYF00183, 189, 197-198, 202, 205, 207, 215, 217, 219-226, 234, 236-237 ZGZ00339-00342, 362, 374-375, 394, 401, 403-404, 407, 486, 507 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 1 | 3669324 | HARNESS AS-CHAS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 20% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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| *******Group 2******* | ||
| 1 | 3690165 | HARNESS AS-CHAS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 20% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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| *******Group 3******* | ||
| 1 | 3422979 | HARNESS AS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 20% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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| *******Group 4******* | ||
| 1 | 3778285 | HARNESS AS-CHAS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 20% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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| *******Group 5******* | ||
| 1 | 3423063 | HARNESS AS-CHAS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 20% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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| *******Group 6******* | ||
| 1 | 3778200 | HARNESS AS-CHAS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 20% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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| *******Group 7******* | ||
| 1 | 3422990 | HARNESS AS-CHAS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 20% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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| *******Group 8******* | ||
| 1 | 3778293 | HARNESS AS-CHAS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 20% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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| *******Group 9******* | ||
| 1 | 3886857 | HARNESS AS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 20% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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| *******Group 10******* | ||
| 1 | 3068326 | HARNESS AS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 20% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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| *******Group 11******* | ||
| 1 | 3508466 | HARNESS AS-CHAS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 20% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| Replace harness by same part number (refer to Groups 1 through 11). The wire insulation has been improved. Note: Ensure that all safety information, warnings, and instructions are read and understood before any operation or any maintenance procedures are performed. Refer to the Operation and Maintenance Manual "Safety Section". Refer to the Service Manual, for your machine, if/as necessary, in order to complete this Rework Procedure. |
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SERVICE CLAIM ALLOWANCES
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