PRODUCT SUPPORT PROGRAM FOR REWORKING THE ENGINE AND POWER MODE SETTING ON CERTAIN 323F, 326F, AND 330F EXCAVATORS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REWORKING THE ENGINE AND POWER MODE SETTING ON CERTAIN 323F, 326F, AND 330F EXCAVATORS

Usage:

TEBE5196-00

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20Sep2016

U-486

A-356

D-420

O-420

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After Failure Only	PRODUCT SUPPORT PROGRAM FOR REWORKING THE ENGINE AND POWER MODE SETTING ON CERTAIN 323F, 326F, AND 330F EXCAVATORS
7610 7620		PS53301

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NOTE:	Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
NOTE:	This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53301" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

30Sep2018

PROBLEM

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The existing engine ECM (Electric Control Module) may not have the correct setting for "Delayed Engine Shutdown Enable status" and "Hydraulic Power Standard Mode Selection Display Enable Status" on certain 323F, 326F, and 330F Excavators. If the existing settings of "Delayed Engine Shutdown Enable status" and "Hydraulic Power Standard Mode Selection Display Enable Status" are not correct, the engine cannot be stopped for a while after turning off the key switch and the Standard Power Mode cannot be selected.

AFFECTED PRODUCT

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Model	Identification Number
323F L	KBY00152-00221 PLB00163-00234 XCF00185-01417 YEJ00126-00661
326F L	WGL00713-00951 XFK00191-00240
326F LN	HCJ00121-00165
330F L	MBX00147-00452 WBA00111-00282
330F L OEM	B3300101-00104
330F LN	LBN00171-00328
330F LN OEM	LNX00101-00110
330F OEM	B3200101-00105 HA300101

PARTS NEEDED

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No parts needed for this program

ACTION REQUIRED

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Change the "Delayed Engine Shutdown Enable status" and "Hydraulic Power Standard Mode Selection Display Enable Status" setting on the engine ECM through CAT ET. Refer to the attached Rework Procedure.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-5000 hrs, 0-48 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
5001-10000 hrs, 49-96 mo	33.0%	50.0%	0.0%	0.0%	50.0%	50.0%

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NOTE: This is a 0.5-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Rework Procedure

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Note: Ensure that all safety information, warnings, and instructions are read and understood before any operation or any maintenance procedures are performed. Refer to the Operation and Maintenance Manual "Safety Section".

1. Park the machine on a hard level surface, and ground the bucket/tool. Stop the engine. Refer to the Operation and Maintenance Manual.

2. Connect to CAT ET after key ON.

3. Start CAT ET and click "Configuration Tool". Refer to Image1.1.1.

Image1.1.1

4. Click "Delayed Engine Shutdown". Refer to Image1.2.1.

5. Double click "Delayed Engine Shutdown Enable Status".

6. Change to "Disabled".

Image1.2.1

7. Click "OK".

8. "Factory Password" is requested. Refer to Image1.3.1.

9. To obtain the factory password, click the link and enter your CWS ID. The password will be shown.

Image1.3.1

10. Click "OK".

NOTE: Item 11 to 17. Is for the affected 323F machine.

11. Click "Work Mode Configuration". Refer to Image1.4.1.

12. Double click "Hydraulic Power Standard Mode Selection Display Enable Status".

13. Change to "Enabled".

Image1.4.1

14. Click "OK".

15. "Factory Password" is requested. Refer to Image1.5.1.

16. To obtain the factory password, click the link and enter your CWS ID. The password will be shown.