2004/07/05 Caterpillar


Improved Analysis of Non-Warrantable Failures for Reman Vane Cartridges {5055}

Usage:

943 03Y
Articulated Truck:
D250B (S/N: 5WD1-UP)
D25C (S/N: 9YC1-UP)
D25D (S/N: 1HK1-UP)
D300B (S/N: 4SD1-UP)
D30C (S/N: 7ZC1-UP)
D30D (S/N: 3AJ1-UP)
D35-HP (S/N: 3FD1-UP)
D350C (S/N: 8XC1-UP)
D350D (S/N: 9RF1-UP)
D350E (S/N: 9LR1-UP)
D35C (S/N: 2GD1-UP)
D400 (S/N: 1MD1-UP)
D400D (S/N: 8TF1-UP)
D400E (S/N: 2YR1-UP)
D40D (S/N: 2JJ1-UP)
Earthmoving Compactor:
835 (S/N: 44N1-UP)
Landfill Compactor:
816 (S/N: 57U1-UP)
816B (S/N: 15Z1-UP)
816F (S/N: 5FN1-UP; BMR1-UP)
826B (S/N: 58U1-UP)
826C (S/N: 87X1-UP)
Soil Compactor:
815 (S/N: 91P1-UP)
815B (S/N: 17Z1-UP)
815F (S/N: BKL1-UP; 1GN1-UP)
825B (S/N: 43N1-UP)
825C (S/N: 86X1-UP)
Engine:
3408B (S/N: 2BG1-UP)
D375 (S/N: 17B1-UP)
Excavator:
345B (S/N: BFG1-UP)
Integrated Toolcarrier:
IT18 (S/N: 7ZB1-UP; 9NB1-UP)
IT18B (S/N: 4ZD1-UP; 1DF1-UP; 2NJ1-UP)
IT18F (S/N: 6ZF1-UP; 5EJ1-UP)
IT24F (S/N: 4NN1-UP; 6KN1-UP)
IT28 (S/N: 8JB1-UP; 2KC1-UP)
IT28B (S/N: 5SD1-UP; 1HF1-UP; 1JK1-UP)
IT28F (S/N: 1JL1-UP; 3CL1-UP)
IT28G (S/N: WAC1-UP; 8CR1-UP; 9AR1-UP; DBT1-UP)
IT38F (S/N: 6FN1-UP; 5DR1-UP)
IT38G Series II (S/N: CSX1-UP)
IT38G (S/N: 7BS1-UP; 1CW1-UP)
IT62G Series II (S/N: AYA1-UP)
IT62G (S/N: AKP1-UP; 6PS1-UP)
Load Haul Dump:
R1600 (S/N: 9XP1-UP; 9EW1-UP)
Motor Grader:
120G (S/N: 4HD1-UP; 1LK1-UP)
16 (S/N: 49G1-UP)
Off Highway Truck:
769 (S/N: 99F1-UP; 78V1-UP; 96V1-UP; 42A1-UP; 70H1-UP; 80H1-UP; 86J1-UP; 64J1-UP; 85J1-UP; 11K1-UP; 78A1-UP; 82J1-UP; 83J1-UP; 84J1-UP; 77W1-UP; 76A1-UP; 99J1-UP; 10K1-UP; 76V1-UP; 77V1-UP; 66A1-UP; 91J1-UP; 90V1-UP; 94Z1-UP; 57Z1-UP; 4SB1-UP; 33Z1-UP; 45Z1-UP; 63R1-UP; 65R1-UP; 22Z1-UP; 4DJ1-UP; 35S1-UP; 94X1-UP; 99Y1-UP; 8BG1-UP; 25K1-UP; 94U1-UP; 95U1-UP; 93X1-UP; 2XG1-UP; 28F1-UP; 86H1-UP; 53K1-UP)
Off-Highway Truck/Tractor:
772 (S/N: 80S1-UP)
773 (S/N: 63G1-UP)
Pipelayer:
561D (S/N: 54X1-UP)
561H (S/N: 6NL1-UP)
561M (S/N: 1KW1-UP)
572E (S/N: 65A1-UP)
572F (S/N: 96N1-UP)
572G (S/N: 8PC1-UP; 40U1-UP)
583H (S/N: 61A1-UP)
Track-Type Loader:
941 (S/N: 78Y1-UP)
943 (S/N: 03Y1-UP; 31Y1-UP; 04Z1-UP; 19Z1-UP)
953 (S/N: 76Y1-UP; 77Y1-UP; 05Z1-UP; 20Z1-UP; 44Z1-UP)
953B (S/N: 5MK1-UP)
955L (S/N: 13X1-UP)
963 (S/N: 29S1-UP; 06Z1-UP; 11Z1-UP; 18Z1-UP; 21Z1-UP; 48Z1-UP)
973 (S/N: 66G1-UP; 86G1-UP; 90L1-UP; 91L1-UP; 26Z1-UP; 32Z1-UP)
977H (S/N: 53A1-UP)
977K (S/N: 70J1-UP)
977L (S/N: 14X1-UP)
983 (S/N: 38K1-UP)
983B (S/N: 58X1-UP)
Track-Type Tractor:
D10N (S/N: 2YD1-UP; 3SK1-UP)
D10R (S/N: 3KR1-UP; AKT1-UP)
D4D (S/N: 97F1-UP)
D4E (S/N: 2CB1-UP; 7PB1-UP; 31C1-UP; 34C1-UP; 2DJ1-UP; 76W1-UP; 27X1-UP; 28X1-UP; 29X1-UP; 50X1-UP; 51X1-UP; 52X1-UP; 68X1-UP; 69X1-UP; 70X1-UP; 71X1-UP; 72X1-UP)
D5 (S/N: 84H1-UP; 93J1-UP; 94J1-UP; 95J1-UP; 96J1-UP; 98J1-UP)
D6B (S/N: 44A1-UP)
D7E (S/N: 47A1-UP; 48A1-UP)
D7F (S/N: 61G1-UP; 93N1-UP; 94N1-UP)
D7G (S/N: 4YB1-UP; 7MB1-UP; 3ZD1-UP; 3GF1-UP; 35N1-UP; 64V1-UP; 65V1-UP; 91V1-UP; 92V1-UP; 44W1-UP; 45W1-UP; 72W1-UP)
D8H (S/N: 36A1-UP; 46A1-UP)
D8L (S/N: 7YB1-UP; 7JC1-UP; 53Y1-UP)
D9G (S/N: 90J1-UP)
D9L (S/N: 14Y1-UP)
D9N (S/N: 1JD1-UP; 5FJ1-UP; 6XJ1-UP)
Wheel Dozer:
814 (S/N: 90P1-UP)
814B (S/N: 16Z1-UP)
814F (S/N: 9DM1-UP)
824B (S/N: 36H1-UP)
824C (S/N: 85X1-UP)
830M (S/N: 41E1-UP)
834 (S/N: 43E1-UP)
844 (S/N: BBN1-UP; 2KZ1-UP)
Wheel Loader:
916 (S/N: 2XB1-UP; 9WB1-UP; 5KC1-UP)
918F (S/N: 3TJ1-UP; 2CK1-UP)
920 (S/N: 41J1-UP; 75J1-UP; 62K1-UP)
922B (S/N: 94A1-UP; 88J1-UP)
924F (S/N: 4YN1-UP; 5NN1-UP; 6MN1-UP; 7PN1-UP)
926 (S/N: 7TC1-UP)
926E (S/N: 4NB1-UP; 8NB1-UP)
928F (S/N: 8AK1-UP; 2XL1-UP; 7YM1-UP)
928G (S/N: DJD1-UP; WLG1-UP; 6XR1-UP; 7SR1-UP)
930 (S/N: 8CB1-UP; 71H1-UP; 79J1-UP; 41K1-UP; 73U1-UP)
936F (S/N: 8AJ1-UP; 4TK1-UP; 9MK1-UP)
938F (S/N: 1KM1-UP; 2RM1-UP; 8SM1-UP; 7SN1-UP)
938G Series II (S/N: RTB1-UP; CRD1-UP; PHN1-UP)
938G (S/N: 4YS1-UP; 6WS1-UP; 8RS1-UP; 9HS1-UP)
944 (S/N: 87J1-UP)
944A (S/N: 43A1-UP)
950 (S/N: 90A1-UP; 15J1-UP; 81J1-UP; 49U1-UP)
950B (S/N: 31R1-UP)
950F Series II (S/N: 5SK1-UP; 8TK1-UP; 2LM1-UP)
950F (S/N: 7ZF1-UP; 6YG1-UP)
950G Series II (S/N: BAA1-UP; AYB1-UP; AYL1-UP; AXR1-UP; AXX1-UP)
950G (S/N: 2JS1-UP; 4BS1-UP; 6NS1-UP; 3JW1-UP; 5FW1-UP; 5MW1-UP; 8JW1-UP)
960F (S/N: 9ZJ1-UP; 4CL1-UP; 6XL1-UP; 1YM1-UP)
962G Series II (S/N: BAB1-UP; BAD1-UP; AYE1-UP; AXS1-UP; AXY1-UP)
962G (S/N: BDP1-UP; 3BS1-UP; 5AS1-UP; 5RS1-UP; 4PW1-UP; 6EW1-UP; 6HW1-UP; 7BW1-UP)
966B (S/N: 75A1-UP)
966C (S/N: 18B1-UP; 9KC1-UP; 76J1-UP)
966F Series II (S/N: 1SL1-UP)
966F (S/N: 4YG1-UP; 3XJ1-UP; 6ML1-UP)
966R (S/N: 58Z1-UP)
970F (S/N: 7SK1-UP; 9JK1-UP; 7PL1-UP)
980 (S/N: 42H1-UP)
980B (S/N: 89P1-UP)
980G (S/N: 9CM1-UP; 2KR1-UP; 2SR1-UP)
988 (S/N: 87A1-UP)
992C (S/N: 42X1-UP)
G916 (S/N: 5GD1-UP)
G926 (S/N: 3TD1-UP)
G936 (S/N: 3HD1-UP; 4ND1-UP; 8ED1-UP)
Wheel Skidder:
518 (S/N: 8ZC1-UP; 50S1-UP; 55U1-UP)
518C (S/N: 9HJ1-UP; 1CL1-UP)
528 (S/N: 96C1-UP; 97C1-UP; 51S1-UP)
528B (S/N: 8SJ1-UP)
530B (S/N: 5BK1-UP)
Wheel Tractor-Scraper:
611 (S/N: 6SZ1-UP)
613 (S/N: 71M1-UP)
613B (S/N: 38W1-UP)
613C Series II (S/N: KEH1-UP; 8LJ1-UP)
613C (S/N: 92X1-UP)
615 (S/N: 46Z1-UP)
615C Series II (S/N: 9XG1-UP)
621 (S/N: 2DB1-UP; 23H1-UP)
621B (S/N: 7KC1-UP; 8HC1-UP; 45P1-UP; 35V1-UP)
621E (S/N: 6AB1-UP; 6BB1-UP; 2PD1-UP)
621F (S/N: 4SK1-UP; 8PL1-UP)
621G (S/N: ALP1-UP)
621R (S/N: 12Y1-UP)
621S (S/N: 8KD1-UP; 2TF1-UP)
623B (S/N: 46P1-UP)
623E (S/N: 6CB1-UP; 6DB1-UP; 6YF1-UP)
623F (S/N: 6BK1-UP; 5EW1-UP)
623G (S/N: AWB1-UP; ARW1-UP)
627 (S/N: 50K1-UP; 54K1-UP; 68M1-UP; 69M1-UP)
627B (S/N: 14S1-UP; 15S1-UP)
627E (S/N: 6EB1-UP; 6FB1-UP; 6GB1-UP; 6HB1-UP; 7CG1-UP)
627F (S/N: 1DL1-UP)
627G (S/N: AXF1-UP; CEX1-UP)
631A (S/N: 51F1-UP)
631B (S/N: 13G1-UP)
631C (S/N: 67M1-UP)
633 (S/N: 44J1-UP)
633C (S/N: 66M1-UP)
633D (S/N: 25W1-UP)
637 (S/N: 64M1-UP; 65M1-UP; 91N1-UP; 79P1-UP)
641 (S/N: 41M1-UP)
641B (S/N: 65K1-UP)
651 (S/N: 44M1-UP)
651B (S/N: 67K1-UP)
651E (S/N: 4YR1-UP; 89Z1-UP)
657B (S/N: 68K1-UP; 47M1-UP)
657E (S/N: 5YR1-UP; 6TR1-UP; 90Z1-UP; 91Z1-UP)
666 (S/N: 64H1-UP)

Remanufactured Products Division has begun 100% inspection of all warranty claims on remanufactured vane pump cartridges and cores. This inspection will improve product quality and reaction to product problems.

Recent analysis of the vane pump cores has shown a significant number of failures with root causes that were not intended to be covered under the standard warranty. Many of these units have failed as a result of improper preventive maintenance practices, start-up procedures, or installation. These failures were not the result of defects in design, material, or workmanship.

Additional claims stating that the unit was functionally acceptable have been received. These claims state that the unit was being returned in order to alleviate surplus inventories. These types of improper surplus return claims will also be denied.

The following is a list of failure modes that are not warrantable with visual examples. Use the information as an aid in the analysis of failure modes in remanufactured vane pump cartridges.

Aeration & Cavitation




Illustration 1g01083837

(A) Low Pressure or Poor inlet

Contamination




Illustration 2g01083838

(B) Abrasive Wear




Illustration 3g01083840

(B) Abrasive Wear




Illustration 4g01083841

(C) Frosted and Rippled




Illustration 5g01084925

(D) External Contamination

Over Temperature




Illustration 6g01084933

(E) Burnt Oil Residue




Illustration 7g01084940

(F) Melted Seal Packs

Over Pressure




Illustration 8g01084943

(G) Rotor Smear




Illustration 9g01084944

(H) Cracked Cam Ring at High Pressure Side

Use the Reuse and Salvage Guidelines that are referenced below in order to determine the appropriate action for filing warranty claims:

  • Service Manual, SEBF8080-03, "Guideline for Reusable Parts and Salvage Operations, Vane-Type Hydraulic Pumps"

  • Service Manual, SEBV0563, "Hydraulic Pumps and Motors Applied Failure Analysis"

  • Service Manual, SEBD0501, "Diagnosing Hydraulic Pump Failures"

1July 2004 is the cutoff. All warranty claims on vane pump cartridge cores that fail by unwarranted modes will be denied and reversed.

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