PRODUCT SUPPORT PROGRAM FOR REWORKING THE FINAL DRIVE ON CERTAIN 324D EXCAVATORS
Usage:
REBE7695-04
Show/hide table
| 09Feb2012 |
| (Revised 12Dec2013) |
A-58
Show/hide table
| Before/After | PRODUCT SUPPORT PROGRAM FOR REWORKING THE FINAL DRIVE ON CERTAIN 324D EXCAVATORS |
|
| 4050 | PS43504 |
|
Show/hide table
| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43504" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
Show/hide table
| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
Show/hide table
Show/hide table
Show/hide table
| NOTE: | This Revised Service Letter replaces the 09Feb2012 (Revised 23Jan2013) Service Letter. Changes have been made to the Termination Date. |
Show/hide table
TERMINATION DATE |
| 31Dec2014 |
PROBLEM
Show/hide table
| The existing final drive can fail on certain 324D Excavators. If the existing final drive fails, it will have a travel hesitation problem. |
AFFECTED PRODUCT
Show/hide table
| Model | Identification Number |
| 324D L | DFP00587-00591, 594-595, 640-642, 675-677, 691-693, 706-708, 747-749, 760-761, 787-788, 817-818, 820, 832-833, 836, 838-841, 845-847, 871, 873, 875, 882, 886, 894, 899-900, 908-909, 914, 934, 936, 960-961, 963-964, 966, 974, 991, 993-997, 1001, 1023-1024, 1027-1030, 1034, 1036, 1039, 1066-1068, 1088-1089, 1091, 1094, 1096, 1099, 1114-1117, 1141, 1152-1153, 1173-1174, 1176-1179, 1182, 1184, 1220-1221, 1224-1289 PYT00394-00395, 399-400 T2D00365, 374, 392, 400-401, 408, 475, 477, 483, 485, 487-489, 491-493, 562-565, 604-613, 615, 618-619, 626-627, 634-637, 643-645, 650-653, 655, 657 |
PARTS NEEDED
Show/hide table
Qty |
Part Number | Description |
| 3 | 1912677 | BEARING AS |
| 1 | 2071571 | SEAL GP-DUO CONE |
| 1 | 3678276 | HOUSING-MOTOR |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 19% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
ACTION REQUIRED
Show/hide table
| Install the new motor housing, needle bearing, and duo-cone seal in order to avoid mud entry and possible needle bearing failure. Refer to RENR8646, Disassembly and Assembly, "Final Drive - Disassemble" and "Final Drive - Assemble". Perform a SOS analysis at every 250 hours. Change the final drive oil at every 2,000 hours. |
Show/hide table
SERVICE CLAIM ALLOWANCES
Show/hide table
0-60 mo |
||||||
61-84 mo |
||||||
Show/hide table
| NOTE: This is a 10.0-hour job | ||||||
Show/hide table
PARTS DISPOSITION
Show/hide table
| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
Caterpillar Information System:
PRODUCT IMPROVEMENT PROGRAM FOR CHECKING THE TORQUE VALUE OF THE COUNTERWEIGHT MOUNTING BOLTS ON CERTAIN 320D EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR CHECKING THE TORQUE VALUE OF THE COUNTERWEIGHT MOUNTING BOLTS ON CERTAIN 320D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING PRODUCT LINK CELLULAR ANTENNA ON CERTAIN MACHINES PRODUCT SUPPORT PROGRAM FOR REPLACING PRODUCT LINK CELLULAR ANTENNA ON CERTAIN MACHINES
PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING THE 8T-4223 WASHER TO THE 354-3506 GEAR PUMP AND MOUNTING GROUP (GRAPPLE ROTATE) ON CERTAIN 568LL EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING THE 8T-4223 WASHER TO THE 354-3506 GEAR PUMP AND MOUNTING GROUP (GRAPPLE ROTATE) ON CERTAIN 568LL EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE HYDRAULIC TRACK ADJUSTMENT GROUP ON CERTAIN 336D, 345D, 365C, 374D, 385C, AND 390D EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE HYDRAULIC TRACK ADJUSTMENT GROUP ON CERTAIN 336D, 345D, 365C, 374D, 385C, AND 390D EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE BOOM LOWERING CHECK VALVES ON CERTAIN 374D AND 390D EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE BOOM LOWERING CHECK VALVES ON CERTAIN 374D AND 390D EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE CAB HARNESS ON CERTAIN 336E AND 349E EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE CAB HARNESS ON CERTAIN 336E AND 349E EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING CERTAIN 352-6061 LINER SEALS FOR 3500 ENGINES FROM DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR REMOVING CERTAIN 352-6061 LINER SEALS FOR 3500 ENGINES FROM DEALER PARTS STOCK
PRODUCT SUPPORT PROGRAM FOR INSPECTING, AND IF NEEDED, REWORKING THE DIFFERENTIAL RELIEF VALVE ON CERTAIN 385C FS, 374D, AND 390D EXCAVATORS PRODUCT SUPPORT PROGRAM FOR INSPECTING, AND IF NEEDED, REWORKING THE DIFFERENTIAL RELIEF VALVE ON CERTAIN 385C FS, 374D, AND 390D EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR UPDATING THE SOFTWARE ON CERTAIN 966K, 972K, AND 980K WHEEL LOADERS AND 336E AND 349E HYDRAULIC EXCAVATORS, AND 568 FOREST PRODUCTS PRODUCT IMPROVEMENT PROGRAM FOR UPDATING THE SOFTWARE ON CERTAIN 966K, 972K, AND 980K WHEEL LOADERS AND 336E AND 349E HYDRAULIC EXCAVATORS, AND 568 FOREST PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE MOUNTING GROUP ON CERTAIN H25D HYDRAULIC HAMMERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE MOUNTING GROUP ON CERTAIN H25D HYDRAULIC HAMMERS
PRODUCT SUPPORT PROGRAM FOR DISPENSING FUEL SYSTEM CLEANER ON VARIOUS 311D, 312D, 314D, 315D, 319D, 320D, 321D, AND 323D HYDRAULIC EXCAVATORS PRODUCT SUPPORT PROGRAM FOR DISPENSING FUEL SYSTEM CLEANER ON VARIOUS 311D, 312D, 314D, 315D, 319D, 320D, 321D, AND 323D HYDRAULIC EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE NRS COOLER ON CERTAIN 349E EXCAVATORS, D8T TRACK-TYPE TRACTORS, 735B, 740B ARTICULATED TRUCKS, 980K WHEEL LOADERS, C15, AND C18 INDUSTRIAL ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING THE NRS COOLER ON CERTAIN 349E EXCAVATORS, D8T TRACK-TYPE TRACTORS, 735B, 740B ARTICULATED TRUCKS, 980K WHEEL LOADERS, C15, AND C18 INDUSTRIAL ENGINES
PRODUCT SUPPORT PROGRAM FOR REWORKING THE HYDRAULIC CONTROL LINES AND EXTERNAL METAL PLATES ON CERTAIN 320D FM EXCAVATORS EQUIPPED WITH A HARVESTER CONTROLLER ARRANGEMENT PRODUCT SUPPORT PROGRAM FOR REWORKING THE HYDRAULIC CONTROL LINES AND EXTERNAL METAL PLATES ON CERTAIN 320D FM EXCAVATORS EQUIPPED WITH A HARVESTER CONTROLLER ARRANGEMENT
PRODUCT SUPPORT PROGRAM FOR REPLACING THE FUEL FILTER ON CERTAIN 307D EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE FUEL FILTER ON CERTAIN 307D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 341-7668 FINAL DRIVE GROUP ON CERTAIN 306 EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE 341-7668 FINAL DRIVE GROUP ON CERTAIN 306 EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REGISTERING PRODUCT LINK THAT WERE DEREGISTERED ON VARIOUS PRODUCTS PRODUCT SUPPORT PROGRAM FOR REGISTERING PRODUCT LINK THAT WERE DEREGISTERED ON VARIOUS PRODUCTS
PRODUCT IMPROVEMENT PROGRAM FOR REGISTERING PRODUCT LINK THAT WERE DEREGISTERED ON CERTAIN ARTICULATED TRUCKS, BACKHOE LOADERS, EXCAVATORS, INTEGRATED TOOLCARRIERS, LANDFILL COMPACTORS, MOTOR GRADERS, OFF-HIGHWAY TRUCKS, TRACK-TYPE TRACTORS, WHEEL LO PRODUCT IMPROVEMENT PROGRAM FOR REGISTERING PRODUCT LINK THAT WERE DEREGISTERED ON CERTAIN ARTICULATED TRUCKS, BACKHOE LOADERS, EXCAVATORS, INTEGRATED TOOLCARRIERS, LANDFILL COMPACTORS, MOTOR GRADERS, OFF-HIGHWAY TRUCKS, TRACK-TYPE TRACTORS, WHEEL LO
PRODUCT SUPPORT PROGRAM FOR REWORKING THE PIN BOSS FOR BUCKETS ON CERTAIN 390D EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REWORKING THE PIN BOSS FOR BUCKETS ON CERTAIN 390D EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM INSPECT AND POSSIBLY REPLACE THE NRS COOLER ON CERTAIN 336E EXCAVATORS, D6T, D7E TRACK-TYPE TRACTORS, 140M SERIES 2, 160M SERIES 2 MOTOR GRADERS, 966K, 972K WHEEL LOADERS, AND 568 FOREST PRODUCTS PRODUCT IMPROVEMENT PROGRAM INSPECT AND POSSIBLY REPLACE THE NRS COOLER ON CERTAIN 336E EXCAVATORS, D6T, D7E TRACK-TYPE TRACTORS, 140M SERIES 2, 160M SERIES 2 MOTOR GRADERS, 966K, 972K WHEEL LOADERS, AND 568 FOREST PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE BOOM ASSEMBLY ON CERTAIN 320D, 320D L, 320D LRR, 320D LN, 321D LCR, 323D L, 323D LN, 323D SA, 324D, 324D L, 324E LN, 328D, 328D LCR, AND 329D L EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE BOOM ASSEMBLY ON CERTAIN 320D, 320D L, 320D LRR, 320D LN, 321D LCR, 323D L, 323D LN, 323D SA, 324D, 324D L, 324E LN, 328D, 328D LCR, AND 329D L EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE RADIATOR CORE ON CERTAIN 345C, 345D, AND 349D EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE RADIATOR CORE ON CERTAIN 345C, 345D, AND 349D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE SWING DRIVE GROUP ON CERTAIN M322C MH AND M322D MH WHEELED EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE SWING DRIVE GROUP ON CERTAIN M322C MH AND M322D MH WHEELED EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY INSTALLING A PISTON PIN RETAINER ON 0R1570, 0R1571, 0R1572, 0R2861, 0R8915, 0R9393, 10R4401, 10R8409, AND 10R8616 CYLINDER KITS IN DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY INSTALLING A PISTON PIN RETAINER ON 0R1570, 0R1571, 0R1572, 0R2861, 0R8915, 0R9393, 10R4401, 10R8409, AND 10R8616 CYLINDER KITS IN DEALER PARTS STOCK
PRODUCT SUPPORT PROGRAM FOR REPLACING THE CW-55 QUICK COUPLER PRODUCT SUPPORT PROGRAM FOR REPLACING THE CW-55 QUICK COUPLER