Before/After
| PRODUCT SUPPORT PROGRAM FOR REPLACING THE MOUNTING GROUP ON CERTAIN H25D HYDRAULIC HAMMERS |
7079 |
PS43418 |
NOTE: |
This Program must be administered either before or after failure.
In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43418" as the Part Number
and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.
If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
NOTE: |
The information supplied in this service letter may not be valid after the termination date of this program.
Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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NOTE: |
This Revised Service Letter replaces the 25Oct2011 Service Letter. Changes have been made to the Parts Needed and Action Required. |
The distance between the hinge plates of the existing mounting bracket on certain H25D Hammers is too big. If the distance is too big, the 300.9D Mini Hydraulic Excavator pin does not have full surface contact with the bosses on the hinge plates and it can lead to premature wear. |
Qty |
Part Number |
Description |
1 |
3716751 |
MTG GP-HYD HMR (See Action Required for Ordering) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 23% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
Check distance of Dimension (A). Refer to Image1.
- If Dimension (A) equals 100 mm, no action is required.
- If Dimension (A) equals 120 mm, replace the 371-6751 Mounting Gp change 01 with a 371-6751 Mounting Gp change 02.
The replacement 371-6751 Mounting Gp must be ordered through the Corporate Machine Order Processing System (CMOPS). The mounting group is not a serviceable part in the ANTARES parts ordering system. |
Product smu/age whichever comes first |
Caterpillar |
Dealer Suggested |
Customer Suggested |
Parts % |
Labor Hrs% |
Parts % |
Labor Hrs% |
Parts % |
Labor Hrs% |
0-99999 hrs, 0-999 mo |
100.0% |
100.0% |
0.0% |
0.0% |
0.0% |
0.0% |
NOTE: This is a 1.0-hour job
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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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