PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING THE 8T-4223 WASHER TO THE 354-3506 GEAR PUMP AND MOUNTING GROUP (GRAPPLE ROTATE) ON CERTAIN 568LL EXCAVATORS
Usage:
REBE7665-00
Show/hide table
| 18Nov2011 |
U-512
Show/hide table
| Priority | PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING THE 8T-4223 WASHER TO THE 354-3506 GEAR PUMP AND MOUNTING GROUP (GRAPPLE ROTATE) ON CERTAIN 568LL EXCAVATORS |
|
| 5073 3108 | PI31953 |
|
Show/hide table
| NOTE: | This Program must be administered as soon as possible. When reporting the repair, use "PI31953" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31953" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
Show/hide table
| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
Show/hide table
Show/hide table
Show/hide table
COMPLETION DATE |
TERMINATION DATE |
| 31May2012 | 30Nov2012 |
PROBLEM
Show/hide table
| The 8T-4223 Washer is missing from the 354-3506 Gear Pump and Mounting Group (grapple rotate) on certain 568LL Excavators. |
AFFECTED PRODUCT
Show/hide table
| Model | Identification Number |
| 568 LL | BRB00200-00216 |
PARTS NEEDED
Show/hide table
Qty |
Part Number | Description |
| 2 | 8T4223 | WASHER-HARD (Before Failure Only) |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
Show/hide table
| Install the 8T-4223 Washer (1) on the 354-3506 Gear Pump and Mounting Group (grapple rotate). Note: The pump does not need to be removed from the machine. You can remove the bolts one at a time and add the washers. The remaining bolt will hold the pump in place while carrying out the rework. 1. Remove the 108-3819 Bolts that hold the 315-4440 Gear Pump (2) onto the machine. 2. Install one 8T-4223 Washer per bolt. 3. Re-assemble the bolts into the pump. Tighten the bolts to 100 +/- 20 N.m. |
Show/hide table
 |
| Image1 |
OWNER NOTIFICATION
Show/hide table
| U.S. and Canadian owners will receive the attached Owner Notification. |
SERVICE CLAIM ALLOWANCES
Show/hide table
Show/hide table
| NOTE: This is a 1.0-hour job | |||||
Show/hide table
PARTS DISPOSITION
Show/hide table
| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
| MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE. |
Show/hide table
| COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS XYZ Corporation 3240 Arrow Drive Anywhere, YZ 99999 PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING THE 8T-4223 WASHER TO THE 354-3506 GEAR PUMP AND MOUNTING GROUP (GRAPPLE ROTATE)ON CERTAIN 568LL EXCAVATORS MODELS INVOLVED - 568LL Excavators Dear Caterpillar Product Owner: The 8T-4223 Washer needs to be installed on certain 568LL Excavators. The 8T-4223 Washer is missing from the 354-3506 Gear Pump and Mounting Group (grapple rotate). You will not be charged for the service performed. Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. Please refer the dealer to their Service Letter dated 18Nov2011 when scheduling this service. We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime. Caterpillar Inc. Identification #(s) Attached to 18Nov2011 Service Letter |
Caterpillar Information System:
PRODUCT SUPPORT PROGRAM FOR REPLACING THE HYDRAULIC TRACK ADJUSTMENT GROUP ON CERTAIN 336D, 345D, 365C, 374D, 385C, AND 390D EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE HYDRAULIC TRACK ADJUSTMENT GROUP ON CERTAIN 336D, 345D, 365C, 374D, 385C, AND 390D EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE BOOM LOWERING CHECK VALVES ON CERTAIN 374D AND 390D EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE BOOM LOWERING CHECK VALVES ON CERTAIN 374D AND 390D EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE CAB HARNESS ON CERTAIN 336E AND 349E EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE CAB HARNESS ON CERTAIN 336E AND 349E EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING CERTAIN 352-6061 LINER SEALS FOR 3500 ENGINES FROM DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR REMOVING CERTAIN 352-6061 LINER SEALS FOR 3500 ENGINES FROM DEALER PARTS STOCK
PRODUCT SUPPORT PROGRAM FOR INSPECTING, AND IF NEEDED, REWORKING THE DIFFERENTIAL RELIEF VALVE ON CERTAIN 385C FS, 374D, AND 390D EXCAVATORS PRODUCT SUPPORT PROGRAM FOR INSPECTING, AND IF NEEDED, REWORKING THE DIFFERENTIAL RELIEF VALVE ON CERTAIN 385C FS, 374D, AND 390D EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR UPDATING THE SOFTWARE ON CERTAIN 966K, 972K, AND 980K WHEEL LOADERS AND 336E AND 349E HYDRAULIC EXCAVATORS, AND 568 FOREST PRODUCTS PRODUCT IMPROVEMENT PROGRAM FOR UPDATING THE SOFTWARE ON CERTAIN 966K, 972K, AND 980K WHEEL LOADERS AND 336E AND 349E HYDRAULIC EXCAVATORS, AND 568 FOREST PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE MOUNTING GROUP ON CERTAIN H25D HYDRAULIC HAMMERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE MOUNTING GROUP ON CERTAIN H25D HYDRAULIC HAMMERS
PRODUCT SUPPORT PROGRAM FOR DISPENSING FUEL SYSTEM CLEANER ON VARIOUS 311D, 312D, 314D, 315D, 319D, 320D, 321D, AND 323D HYDRAULIC EXCAVATORS PRODUCT SUPPORT PROGRAM FOR DISPENSING FUEL SYSTEM CLEANER ON VARIOUS 311D, 312D, 314D, 315D, 319D, 320D, 321D, AND 323D HYDRAULIC EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE NRS COOLER ON CERTAIN 349E EXCAVATORS, D8T TRACK-TYPE TRACTORS, 735B, 740B ARTICULATED TRUCKS, 980K WHEEL LOADERS, C15, AND C18 INDUSTRIAL ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING THE NRS COOLER ON CERTAIN 349E EXCAVATORS, D8T TRACK-TYPE TRACTORS, 735B, 740B ARTICULATED TRUCKS, 980K WHEEL LOADERS, C15, AND C18 INDUSTRIAL ENGINES
PRODUCT SUPPORT PROGRAM FOR CHECKING THE INTERFERENCE BETWEEN THE 306-8777 HARNESS AND THE 310-9498/310-9500 ENGINE OIL HOSE GROUP ON CERTAIN 320D AND 323D EXCAVATORS PRODUCT SUPPORT PROGRAM FOR CHECKING THE INTERFERENCE BETWEEN THE 306-8777 HARNESS AND THE 310-9498/310-9500 ENGINE OIL HOSE GROUP ON CERTAIN 320D AND 323D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE FUSE BASE ASSEMBLY ON CERTAIN 336E AND 349E EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE FUSE BASE ASSEMBLY ON CERTAIN 336E AND 349E EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE RADIATOR CORE (360-9273) ON CERTAIN 320D AND 323D HEX PRODUCT SUPPORT PROGRAM FOR REPLACING THE RADIATOR CORE (360-9273) ON CERTAIN 320D AND 323D HEX
PRODUCT SUPPORT PROGRAM FOR REPLACING PRODUCT LINK CELLULAR ANTENNA ON CERTAIN MACHINES PRODUCT SUPPORT PROGRAM FOR REPLACING PRODUCT LINK CELLULAR ANTENNA ON CERTAIN MACHINES
PRODUCT IMPROVEMENT PROGRAM FOR CHECKING THE TORQUE VALUE OF THE COUNTERWEIGHT MOUNTING BOLTS ON CERTAIN 320D EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR CHECKING THE TORQUE VALUE OF THE COUNTERWEIGHT MOUNTING BOLTS ON CERTAIN 320D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE FINAL DRIVE ON CERTAIN 324D EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REWORKING THE FINAL DRIVE ON CERTAIN 324D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE HYDRAULIC CONTROL LINES AND EXTERNAL METAL PLATES ON CERTAIN 320D FM EXCAVATORS EQUIPPED WITH A HARVESTER CONTROLLER ARRANGEMENT PRODUCT SUPPORT PROGRAM FOR REWORKING THE HYDRAULIC CONTROL LINES AND EXTERNAL METAL PLATES ON CERTAIN 320D FM EXCAVATORS EQUIPPED WITH A HARVESTER CONTROLLER ARRANGEMENT
PRODUCT SUPPORT PROGRAM FOR REPLACING THE FUEL FILTER ON CERTAIN 307D EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE FUEL FILTER ON CERTAIN 307D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 341-7668 FINAL DRIVE GROUP ON CERTAIN 306 EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE 341-7668 FINAL DRIVE GROUP ON CERTAIN 306 EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REGISTERING PRODUCT LINK THAT WERE DEREGISTERED ON VARIOUS PRODUCTS PRODUCT SUPPORT PROGRAM FOR REGISTERING PRODUCT LINK THAT WERE DEREGISTERED ON VARIOUS PRODUCTS
PRODUCT IMPROVEMENT PROGRAM FOR REGISTERING PRODUCT LINK THAT WERE DEREGISTERED ON CERTAIN ARTICULATED TRUCKS, BACKHOE LOADERS, EXCAVATORS, INTEGRATED TOOLCARRIERS, LANDFILL COMPACTORS, MOTOR GRADERS, OFF-HIGHWAY TRUCKS, TRACK-TYPE TRACTORS, WHEEL LO PRODUCT IMPROVEMENT PROGRAM FOR REGISTERING PRODUCT LINK THAT WERE DEREGISTERED ON CERTAIN ARTICULATED TRUCKS, BACKHOE LOADERS, EXCAVATORS, INTEGRATED TOOLCARRIERS, LANDFILL COMPACTORS, MOTOR GRADERS, OFF-HIGHWAY TRUCKS, TRACK-TYPE TRACTORS, WHEEL LO
PRODUCT SUPPORT PROGRAM FOR REWORKING THE PIN BOSS FOR BUCKETS ON CERTAIN 390D EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REWORKING THE PIN BOSS FOR BUCKETS ON CERTAIN 390D EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM INSPECT AND POSSIBLY REPLACE THE NRS COOLER ON CERTAIN 336E EXCAVATORS, D6T, D7E TRACK-TYPE TRACTORS, 140M SERIES 2, 160M SERIES 2 MOTOR GRADERS, 966K, 972K WHEEL LOADERS, AND 568 FOREST PRODUCTS PRODUCT IMPROVEMENT PROGRAM INSPECT AND POSSIBLY REPLACE THE NRS COOLER ON CERTAIN 336E EXCAVATORS, D6T, D7E TRACK-TYPE TRACTORS, 140M SERIES 2, 160M SERIES 2 MOTOR GRADERS, 966K, 972K WHEEL LOADERS, AND 568 FOREST PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE BOOM ASSEMBLY ON CERTAIN 320D, 320D L, 320D LRR, 320D LN, 321D LCR, 323D L, 323D LN, 323D SA, 324D, 324D L, 324E LN, 328D, 328D LCR, AND 329D L EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE BOOM ASSEMBLY ON CERTAIN 320D, 320D L, 320D LRR, 320D LN, 321D LCR, 323D L, 323D LN, 323D SA, 324D, 324D L, 324E LN, 328D, 328D LCR, AND 329D L EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE RADIATOR CORE ON CERTAIN 345C, 345D, AND 349D EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE RADIATOR CORE ON CERTAIN 345C, 345D, AND 349D EXCAVATORS