PRODUCT SUPPORT PROGRAM FOR REWORKING THE PIN BOSS FOR BUCKETS ON CERTAIN 390D EXCAVATORS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REWORKING THE PIN BOSS FOR BUCKETS ON CERTAIN 390D EXCAVATORS

Usage:

REBE7795-00

18Nov2011


U-513
A-420
D-453

 
Before/After
  
  

PRODUCT SUPPORT PROGRAM FOR REWORKING THE PIN BOSS FOR BUCKETS ON CERTAIN 390D EXCAVATORS

6523 6001 6101
PS43440
NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43440" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

30Nov2013

PROBLEM

The existing stick to bucket pin retainer plate bolts (PT8) can fail on certain 390D Excavators. If the existing retainer bolt fails, the pin retainer plate can fall off allowing the bucket pin to move.

AFFECTED PRODUCT

Model Identification Number
318B-5080 HEX BKT  Z1K17385, 17388, 17448, 17605, 17607, 17667, 17783-17784, 17786, 17971, 18010, 18012, 18150, 18210
HEX BUCKET MHC00133, 135-136, 168, 346, 349, 353, 357, 412, 417, 420

MHJ00238-00240, 244-246, 290-296

PARTS NEEDED

No parts needed for this program

ACTION REQUIRED

Refer to the attached Rework Procedure.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-3000 hrs,
0-12 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 4.0-hour job



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 


Rework Procedure


 
Rework Procedure

1. Remove the bucket from the machine. Refer to the Service Manual for the machine for instructions. Place the bucket on a surface that is firm and level. Make sure that the work area is safe for cutting and welding.

2. Locate boss to be removed on bucket hinge. Refer to Image1.1.1, PT8 Pin Boss (1).

3. Remove weld around the pin boss by grinding and remove the boss. Refer to Image1.1.2.

4. Grind any remaining material flush to hinge plate surface. Refer to Image1.1.3.

5. Grease the pin bore surface and paint the repaired areas with primer ensuring complete coverage. Allow the primer to dry completely.

6. Paint the welded area with a final coat of paint ensuring complete coverage. Allow the paint to dry completely.

7. Wipe away grease in pin bore and any primer / paint contaminants.

8. Install the bucket onto the machine. Refer to the Service Manual for the machine for instructions.
Image1.1.1
Image1.1.2
Image1.1.3
 
 

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