Usage:
| 10May2019 |
H072
| Containment - After Failure Only (Limited distribution) | PRODUCT SUPPORT PROGRAM FOR REPLACING INNER PLANETARY GEARS ON CERTAIN 793C, 793D, AND 793F OFF-HIGHWAY TRUCKS |
|
| 4050 | PS61411 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Containment Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim. |
| NOTE: | When reporting the repair, use "PS61411" as the Part Number and "7777" as the Group Number. Use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
TERMINATION DATE |
| 31May2023 |
PROBLEM
| The existing Inner Planetary Gear bore can become oversized during the first life on certain 793C, 793D, and 793F Off-Highway Trucks. |
AFFECTED PRODUCT
| Model | Identification Number |
| *******Group 1******* | |
| 793C | ATY00215, 236-237, 251, 493-495, 499, 853-856, 955-957, 990-992, 999-1001, 1003, 1019, 1115-1121 |
| *******Group 2******* | |
| 793D | FDB00107, 243-248, 251, 263-265, 288-291, 296, 314-315, 317-318, 332-334, 354-356, 359, 368, 420, 423, 425, 432-433, 437, 447-449, 475-477, 497-500, 514-518, 534-538, 580, 1369-1370 |
| *******Group 3******* | |
| 793F | SSP01079-01080, 1082-1084, 1161-1170, 1190-1193 |
PARTS NEEDED
Qty |
Part Number | Description |
| *******Group 1******* | ||
| 8 | 5516551 | GEAR-PLANET |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 20% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 2******* | ||
| 8 | 5516551 | GEAR-PLANET |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 20% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 3******* | ||
| 8 | 5516551 | GEAR-PLANET |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 20% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
ACTION REQUIRED
| Reference Specifications Media on SIS Web for the following Off-Highway Trucks: Specifications 793C Off-Highway Truck Power Train Media Number - SENR1448. Specifications 793D Off-Highway Truck Power Train Media Number - RENR8325. Specifications 793F Off-Highway Truck Power Train Media Number - KENR8391. If the Inner Planetary Gear bores exceed published specification at the first rebuild, replace the Inner Planetary Gear. CRC Quality Assurance Technicians are to document the bore wear in the dealer CRC Tear Down Report. |