PRODUCT SUPPORT PROGRAM FOR UPGRADING THE ELECTRIC ACTUATOR WITH A HYDRAULIC ACTUATOR ON CERTAIN 226D/232D/236D/242D/246D/262D/272D/272D2 SKID STEER LOADERS, 239D/249D/259D/279D/289D/299D/299D2 COMPACT TRACK LOADERS, AND 257D/277D/287D/297D/297D2 MUL
Usage:
TEBE8902-00
Show/hide table
| 25Apr2019 |
U-248
A-206
D-219
O-225
Show/hide table
| After Failure Only | PRODUCT SUPPORT PROGRAM FOR UPGRADING THE ELECTRIC ACTUATOR WITH A HYDRAULIC ACTUATOR ON CERTAIN 226D/232D/236D/242D/246D/262D/272D/272D2 SKID STEER LOADERS, 239D/249D/259D/279D/289D/299D/299D2 COMPACT TRACK LOADERS, AND 257D/277D/287D/297D/297D2 MULTI TERRAIN LOADERS |
|
| 5479 5133 5057 6129 | PS54040 |
|
Show/hide table
| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS54040" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
Show/hide table
Show/hide table
| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
Show/hide table
Show/hide table
Show/hide table
TERMINATION DATE |
| 30Apr2021 |
PROBLEM
Show/hide table
| The existing electric actuator can fail on certain 226D/232D/236D/242D/246D/262D/272D/272D2 Skid Steer Loaders, 239D/249D/259D/279D/289D/299D/299D2 Compact Track Loaders, and 257D/277D/287D/297D/297D2 Multi Terrain Loaders. If the existing actuator has had multiple failures, it can be upgraded with a hydraulic actuator by installing the appropriate kit. |
AFFECTED PRODUCT
Show/hide table
| Model | Identification Number |
| *******Group 1******* | |
| 236D | BGZ01662, 1683, 1885, 1887, 1926, 1941, 2104, 2136, 2209, 2231, 2300, 2383, 2395, 2408, 2430, 2441-2442, 2446, 2541-2542, 2580, 2584, 2639, 2758, 3064, 3068, 3191-3192, 3393-3394 |
| 242D | DML00342, 375 DZT01511, 1595, 1694, 1764, 1947, 2122-2123, 2383, 2539, 2565, 2783, 2813, 2857, 2900, 2907, 3018, 3023, 3239, 3327 |
| 246D | BYF00772, 1048, 1751, 1767, 1892, 1907, 1975, 1980, 2062, 2068, 2221, 2235, 2247-2248, 2255-2256, 2317, 2398, 2460, 2518, 2586-2587, 2622, 2629, 2641, 2657, 2672, 2709, 2759, 2875, 2884, 2894, 2983, 3006, 3019, 3030, 3141, 3275 HMR00766 JSL00331, 382, 393, 412, 462 |
| 257D | EZW01077, 1335, 1373, 1573, 1577, 1583, 1585, 1588, 1612, 1614, 1619-1620, 1630, 1632, 1645, 1651, 1659, 1701, 1738, 1790, 1793, 1800, 1808, 1818, 1822, 1826, 1854, 1902, 1914, 1948, 1956, 1958 FMR00329, 354, 369 |
| 259D | FTK00904-00905, 935 FTL05944, 5964, 5993, 6019, 6028, 6114, 6145, 6168, 6175, 6217, 6264, 6328, 6408, 6459, 6552, 6562, 6685, 6701, 6728, 6735, 6930, 6970, 7023-7025, 7042, 7059, 7099, 7157, 7218, 7239, 7247, 7251, 7273-7274, 7278, 7280, 7328, 7349, 7358, 7435-7436, 7450, 7456, 7463, 7466, 7482, 7499, 7511, 7545, 7554, 7570, 7579, 7616, 7643, 7653, 7657, 7672, 7678, 7697, 7713, 7792, 7814, 7827, 7865, 7867-7868, 7879, 7903, 7937, 7939, 7978, 7981-7982, 8000, 8008, 8020, 8023, 8048, 8067, 8110, 8157, 8195, 8198, 8244, 8281, 8304, 8351-8352, 8362, 8388, 8434, 8440, 8443, 8445, 8453, 8455, 8458, 8462, 8558, 8568, 8596, 8613, 8637, 8686, 8707, 8710, 8717, 8729, 8736, 8783, 8804, 8855, 8859, 8871, 8874, 8890, 8928, 8989, 9034, 9169, 9183, 9186-9187, 9193, 9207, 9233, 9301, 9323, 9382, 9402, 9451, 9483, 9545, 9575, 9596, 9619, 9626, 9784, 9786, 9796, 9872, 9884, 9920, 10022, 10030, 10171, 10179, 10213, 10224, 10438, 10464, 10636, 10642, 10800, 10899, 11017, 11196, 11221, 11230, 11290, 11302, 11357, 11367, 11480, 11560, 11722, 11725, 11760, 11769, 11790, 11829, 11885, 11889, 11932, 12082, 12120, 12124, 12142, 12204, 12290, 12332, 12538 |
| 262D | DTB01798, 1874, 2746, 2752, 2891, 3060, 3508, 3660, 3914, 3937, 4121, 4138, 4296, 4568, 4710, 4803, 4809, 4820, 4859, 4886, 4895, 4899, 4913, 4937, 4941, 4988, 4992, 5013, 5029, 5034, 5085, 5125, 5128, 5131, 5144, 5151, 5223, 5316, 5369, 5382, 5450-5451, 5518, 5565, 5613, 5622, 5643-5644, 5667, 5703, 5814, 5879, 5892, 5927, 5978, 6002, 6028, 6037, 6207, 6299, 6301 LST00238, 514 |
| 272D | B5W00670, 954-955, 1049, 1066, 1091, 1188 |
| 272D 2 | BL200322, 361, 463, 502-503, 510, 526, 541, 553-554, 609, 657 |
| 272D 2 XHP | MD200257, 288, 332, 349, 392 |
| 272D XHP | ETL00388 |
| 277D | FMT00457, 483, 511, 546, 586, 611, 613, 615, 687, 709, 728, 762, 785 |
| 279D | GTL00496, 548, 1724, 1777, 2011, 2016, 2291, 2345, 2546, 2635, 2639, 2642, 2647, 2782, 2788, 2794, 2809, 2811, 2821, 2839, 2842, 2858, 2902, 2919, 2927, 2932, 2944, 2955-2956, 2980, 3013, 3019, 3026, 3031, 3035, 3046, 3051-3052, 3064, 3103, 3106, 3142, 3189, 3211, 3226-3228, 3265, 3283, 3306-3309, 3363-3364, 3373-3374, 3383, 3392, 3397, 3411, 3424, 3445, 3448, 3549-3550, 3556, 3561, 3588, 3603, 3612, 3657, 3839 |
| 287D | HMT00438, 456, 483, 706, 721-722, 753, 757-758, 786, 796, 803, 810, 812, 827-828, 842, 868 TLK00241 |
| 289D | A9Z00505, 565, 569, 578 TAW03451, 3578, 3597, 3692, 3909-3910, 3913, 3962, 3988-3989, 4087, 4116, 4126, 4174, 4183, 4203, 4257, 4353, 4359, 4434, 4458, 4474, 4477, 4506, 4510, 4543, 4545, 4569, 4577, 4579, 4584, 4704, 4710, 4719, 4743, 4778, 4786, 4845, 4856, 4859, 4863, 4910, 4940-4941, 4943-4944, 4946, 4999, 5014, 5019, 5021, 5045-5046, 5064, 5074, 5115, 5119, 5127, 5146, 5198, 5214, 5226, 5228, 5244, 5257, 5283, 5299, 5341, 5353, 5370, 5403, 5405, 5413, 5473, 5481-5482, 5496, 5567, 5591, 5613, 5617, 5622, 5701, 5705, 5714, 5781, 5808-5809, 5811, 5840, 5892, 5939, 6015, 6037, 6044, 6050, 6059, 6143, 6152, 6306 |
| 297D | BE700291-00292, 310, 313 |
| 297D 2 | BL700274 |
| 297D 2 XHP | HP200260, 286 |
| 297D XHP | HP700210 |
| 299D | GTC02252 |
| 299D 2 | FD200224, 369, 377, 417, 471, 487, 541, 576, 581, 614, 623, 647, 658, 671, 689, 696, 717, 740, 772, 778, 796, 858-859, 913, 928, 933, 955, 1002, 1027, 1033, 1044, 1046, 1050, 1062, 1137, 1181, 1215, 1246-1247, 1253, 1275, 1284, 1319, 1333, 1414, 1481, 1539, 1612 |
| 299D 2 XHP | DX200252, 255, 310, 483, 547, 617, 632, 636, 639, 641, 659, 667, 783, 793, 822, 844, 866, 935, 1005, 1104, 1123, 1209, 1322, 1412, 1475 DX900132 |
Show/hide table
| *******Group 2******* | |
| 226D | HRD00187, 193-194, 240, 244, 354, 538, 569, 651, 655, 719, 914-915, 923, 927, 986, 1007, 1162, 1173, 1209-1210, 1279, 1567, 1587, 1589, 1936 |
| 232D | DPR00108, 353, 456, 610, 640, 642, 646, 741, 850, 944 |
| 239D | BL900351, 401, 450, 452-453, 592, 705, 788, 791, 860, 920, 940, 978, 988, 1053, 1168, 1375, 1427 |
| 249D | AH900173, 185 GWR00162, 304, 663, 693, 697, 744, 760, 883, 919, 937, 940, 1015, 1118, 1188, 1296, 1318, 1421, 1452, 1479, 1495 |
PARTS NEEDED
Show/hide table
Qty |
Part Number | Description |
| *******Group 1******* | ||
| 1 | 5273155 | KIT-HYD COUPLER |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 20% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 2******* | ||
| 1 | 5239850 | COUPLER KT-HYD |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 20% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
ACTION REQUIRED
Show/hide table
| Install the appropriate hydraulic coupler. Group 1 Machines: Refer to M0081347, Special Instruction, "Installing the 527-3155 Hydraulic Quick Coupler Kit", to complete this Rework Procedure. Group 2 Machines: Refer to M0082873, Special Instruction, "Installation of the 523-9850 Hydraulic Coupler Kit on Certain Skid Steer Loaders and Compact Track Loaders" to complete this Rework Procedure. |
Show/hide table
SERVICE CLAIM ALLOWANCES
Show/hide table
| *******Group 1******* | ||||||
0-12 mo |
||||||
13-36 mo |
||||||
| NOTE: This is a 12.0-hour job for Group 1 | ||||||
Show/hide table
| *******Group 2******* | ||||||
0-12 mo |
||||||
13-36 mo |
||||||
| NOTE: This is a 12.0-hour job for Group 2 | ||||||
PARTS DISPOSITION
| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
Caterpillar Information System:
PRODUCT SUPPORT PROGRAM FOR REPLACING INNER PLANETARY GEARS ON CERTAIN 793C, 793D, AND 793F OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING INNER PLANETARY GEARS ON CERTAIN 793C, 793D, AND 793F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE LIFT ARM B-PIN BOSS ON CERTAIN 994K LARGE WHEEL LOADERS PRODUCT SUPPORT PROGRAM FOR REWORKING THE LIFT ARM B-PIN BOSS ON CERTAIN 994K LARGE WHEEL LOADERS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE CONNECTOR FOR THE TORQUE CONVERTER FILTER BYPASS SWITCH ON CERTAIN 793F OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REWORKING THE CONNECTOR FOR THE TORQUE CONVERTER FILTER BYPASS SWITCH ON CERTAIN 793F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR INSTALLING PRODUCT LINK PL641 CELLULAR RADIO SYSTEMS ON CERTAIN CATERPILLAR PRODUCTS PRODUCT SUPPORT PROGRAM FOR INSTALLING PRODUCT LINK PL641 CELLULAR RADIO SYSTEMS ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR INSTALLING PRODUCT LINK PL542 OR PL240B CELLULAR RADIO SYSTEMS OR UPDATING SOFTWARE ON CERTAIN CATERPILLAR PRODUCTS PRODUCT SUPPORT PROGRAM FOR INSTALLING PRODUCT LINK PL542 OR PL240B CELLULAR RADIO SYSTEMS OR UPDATING SOFTWARE ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR INSTALLING PRODUCT LINK PL542 OR PL240B CELLULAR RADIO SYSTEMS OR UPDATING SOFTWARE ON CERTAIN CATERPILLAR PRODUCTS PRODUCT SUPPORT PROGRAM FOR INSTALLING PRODUCT LINK PL542 OR PL240B CELLULAR RADIO SYSTEMS OR UPDATING SOFTWARE ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR INSTALLING PRODUCT LINK PL542 OR PL240B CELLULAR RADIO SYSTEMS OR UPDATING SOFTWARE ON CERTAIN CATERPILLAR PRODUCTS PRODUCT SUPPORT PROGRAM FOR INSTALLING PRODUCT LINK PL542 OR PL240B CELLULAR RADIO SYSTEMS OR UPDATING SOFTWARE ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE JOYSTICK HANDLE ASSEMBLY ON CERTAIN D9T, D10T, AND D11T TRACK-TYPE TRACTORS, 814K, 824K, 834K, 844K, AND 854K WHEEL DOZERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE JOYSTICK HANDLE ASSEMBLY ON CERTAIN D9T, D10T, AND D11T TRACK-TYPE TRACTORS, 814K, 824K, 834K, 844K, AND 854K WHEEL DOZERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE HIGH PRESSURE FUEL PUMP ON CERTAIN 797, 797B, AND 797F OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING THE HIGH PRESSURE FUEL PUMP ON CERTAIN 797, 797B, AND 797F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE HIGH PRESSURE FUEL PUMP ON CERTAIN 793F, 794F, AND 795F OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING THE HIGH PRESSURE FUEL PUMP ON CERTAIN 793F, 794F, AND 795F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING THE 532-8727 OR 20R-8235 ENGINE OIL PUMP ON CERTAIN 797F OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING THE 532-8727 OR 20R-8235 ENGINE OIL PUMP ON CERTAIN 797F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE BOOM KICKOUT SWITCH BRACKET ON CERTAIN PL83 AND PL87 PIPELAYERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE BOOM KICKOUT SWITCH BRACKET ON CERTAIN PL83 AND PL87 PIPELAYERS
PRODUCT SUPPORT PROGRAM FOR REPLACING WATER LINE GROUP (HOSE) IN THE RADIATOR GROUP AND COOLING ARRANGEMENT FOR CERTAIN 794 AC AND 798 AC OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING WATER LINE GROUP (HOSE) IN THE RADIATOR GROUP AND COOLING ARRANGEMENT FOR CERTAIN 794 AC AND 798 AC OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE REAR SUSPENSION CYLINDERS ON CERTAIN 794 AC OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REWORKING THE REAR SUSPENSION CYLINDERS ON CERTAIN 794 AC OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE REAR AXLE HOUSING ON CERTAIN 785C OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING THE REAR AXLE HOUSING ON CERTAIN 785C OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE HYDRAULIC RETURN HOSE AND TUBE FROM THE MAIN CONTROL VALVE TO THE THERMAL BYPASS VALVE ON CERTAIN 559D, 579D, 2384D, AND 2484D KNUCKLEBOOM LOADERS PRODUCT SUPPORT PROGRAM FOR REWORKING THE HYDRAULIC RETURN HOSE AND TUBE FROM THE MAIN CONTROL VALVE TO THE THERMAL BYPASS VALVE ON CERTAIN 559D, 579D, 2384D, AND 2484D KNUCKLEBOOM LOADERS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE ELECTRICAL AND HYDRAULIC SYSTEMS ON CERTAIN 794AC OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REWORKING THE ELECTRICAL AND HYDRAULIC SYSTEMS ON CERTAIN 794AC OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REWORKING RADIATOR HOSE CONNECTIONS AT CERTAIN ENGINE PORTS ON CERTAIN XQ570 RENTAL GENERATOR SETS PRODUCT SUPPORT PROGRAM FOR REWORKING RADIATOR HOSE CONNECTIONS AT CERTAIN ENGINE PORTS ON CERTAIN XQ570 RENTAL GENERATOR SETS
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE AXLE MOUNTING BOLTS ON CERTAIN 826K, 825K, AND 824K WHEEL DOZERS PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE AXLE MOUNTING BOLTS ON CERTAIN 826K, 825K, AND 824K WHEEL DOZERS
PRODUCT SUPPORT PROGRAM FOR PROVIDING LOANER SUPPORT FOR TWO 793B OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR PROVIDING LOANER SUPPORT FOR TWO 793B OFF-HIGHWAY TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR CHECKING AND REWORKING THE SHIMS ON THE LIFT ARM LINKAGE PIN ON CERTAIN 272D2 SKID STEER LOADERS AND 289D/299D2 COMPACT TRACK LOADERS PRODUCT IMPROVEMENT PROGRAM FOR CHECKING AND REWORKING THE SHIMS ON THE LIFT ARM LINKAGE PIN ON CERTAIN 272D2 SKID STEER LOADERS AND 289D/299D2 COMPACT TRACK LOADERS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE FRONT AXLE STEERING CYLINDER BRACKET ON CERTAIN 794 AC AND 796 AC OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REWORKING THE FRONT AXLE STEERING CYLINDER BRACKET ON CERTAIN 794 AC AND 796 AC OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR INSTALLING MUFFLERS ON CERTAIN 789 AND 789B OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR INSTALLING MUFFLERS ON CERTAIN 789 AND 789B OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR UPDATING THE ENGINE SOFTWARE ON CERTAIN 326F, 329F, 330F, AND 335F EXCAVATORS, AND 548 FORESTRY EXCAVATORS PRODUCT SUPPORT PROGRAM FOR UPDATING THE ENGINE SOFTWARE ON CERTAIN 326F, 329F, 330F, AND 335F EXCAVATORS, AND 548 FORESTRY EXCAVATORS