PRODUCT SUPPORT PROGRAM FOR REPLACING THE FAN PUMP CASE DRAIN LINE TEE ADAPTER ON CERTAIN 2570C, 2670D, 553C, 563C, 563D, AND 573C WHEEL FELLER BUNCHERS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE FAN PUMP CASE DRAIN LINE TEE ADAPTER ON CERTAIN 2570C, 2670D, 553C, 563C, 563D, AND 573C WHEEL FELLER BUNCHERS

Usage:

TEBE7679-00

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11May2018

U-268

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Before/After	PRODUCT SUPPORT PROGRAM FOR REPLACING THE FAN PUMP CASE DRAIN LINE TEE ADAPTER ON CERTAIN 2570C, 2670D, 553C, 563C, 563D, AND 573C WHEEL FELLER BUNCHERS
1386 1387 5057		PS45872

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45872" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

31May2020

PROBLEM

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The existing 421-7685 Tee Adapter can restrict case drain flow on certain 2570C, 2670D, 553C, 563C, 563D, and 573C Wheel Feller Bunchers. If the existing tee adapter is not replaced, it can result in high case drain pressure and pump damage.

AFFECTED PRODUCT

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Model	Identification Number
2570C	W5700124
2670D	D2600208
553C	W5300151
563C	W6300214, 252-253, 265-266, 283, 289, 299, 310, 317
563D	D6300118, 125-126
573C	W7300142, 157, 212, 231-232

PARTS NEEDED

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Qty	Part Number	Description
1	3K0360	SEAL-O-RING
1	6V8398	SEAL-O-RING-ORFS
1	9X2492	ADAPTER-TEE
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 31% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to the attached Rework Procedure.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-6000 hrs, 0-36 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

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NOTE: This is a 1.0-hour job If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.
Note: An additional allowance of up to $500 US dollars can be added to the claim for travel time and mileage.

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Rework Procedure

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1. Apply appropriate vacuum to the hydraulic tank to limit oil flow during replacement of fan pump 421-7685 Tee Adapter.

2. Remove the existing 421-7685 Tee Adapter. The 421-7685 Tee Adapter will not be reused.

3. Install a new 9X-2492 Tee Adapter, one new 3K-0360 O-Ring Seal, and one new 6V-8398 O-Ring Seal.

4. Remove vacuum from tank and clean any oil spilled during the adapter tee replacement.

5. Start machine and check for leaks.