PRODUCT IMPROVEMENT PROGRAM FOR RETIGHTENING THE CEM MOUNTING BRACKET BOLTS ON CERTAIN M314F/M315F/M316F/M317F/M318F/M320F/M322F WHEELED EXCAVATORS AND MH3022/MH3024/MH3026 MATERIAL HANDLERS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR RETIGHTENING THE CEM MOUNTING BRACKET BOLTS ON CERTAIN M314F/M315F/M316F/M317F/M318F/M320F/M322F WHEELED EXCAVATORS AND MH3022/MH3024/MH3026 MATERIAL HANDLERS

Usage:

TEBE7657-00

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11May2018

U-267

A-198

D-233

O-238

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Priority	PRODUCT IMPROVEMENT PROGRAM FOR RETIGHTENING THE CEM MOUNTING BRACKET BOLTS ON CERTAIN M314F/M315F/M316F/M317F/M318F/M320F/M322F WHEELED EXCAVATORS AND MH3022/MH3024/MH3026 MATERIAL HANDLERS
7553		PI32897

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI32897" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32897" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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COMPLETION DATE	TERMINATION DATE
30Nov2018	31May2019

PROBLEM

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The existing CEM Mounting Bracket bolts need to be retightened on certain M314F/M315F/M316F/M317F/M318F/M320F/M322F Wheeled Excavators and MH3022/MH3024/MH3026 Material Handlers. The existing CEM mounting bracket can come loose.

AFFECTED PRODUCT

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Model	Identification Number
M314F	FB400603-00613, 615-618, 620-627, 629-630
M315F	F4D00626-00629, 635-637, 639, 642-648, 650-655, 657
M316F	FB600425, 427-433, 435, 437
M317F	F6P00533-00536, 538-548
M318F	FB800614-00616, 618-619, 621-635, 637, 639
M320F	FB200460-00470
M322F	FBW00234-00238
MH3022	FB302273-02276, 2278
MH3024	FB700325-00326, 328-331
MH3026	FB900266-00268, 270

PARTS NEEDED

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No parts needed for this program

ACTION REQUIRED

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Ensure that all safety information, warnings, and instructions are read and understood before any operation or any maintenance procedures are performed. Refer to the Operation and Maintenance Manual "Safety Section".

Refer to the Service Manual if/as necessary.

1. Tighten the existing CEM bracket bolts to a specified torque of 240 N.m. Refer to Images1,2,3, and 4 for your model.

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Image1

Image2

Image3

Image4

OWNER NOTIFICATION

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Owners in the following countries will receive the attached Owner Notification:
US
Canada

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 1.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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EXAMPLE COPY OF OWNER NOTIFICATION

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR RETIGHTENING THE CEM MOUNTING BRACKET BOLTS

MODELS INVOLVED - CERTAIN M314F/M315F/M316F/M317F/M318F/M320F/M322F WHEELED EXCAVATORS AND MH3022/MH3024/MH3026 MATERIAL HANDLERS

Dear Cat Product Owner:

The existing CEM mounting needs to be retightened on the products listed below. The existing CEM mounting bracket can come loose. You will not be charged for the service performed.

Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 11May2018 when scheduling this service.

We regret the inconvenience this may cause you, and urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 11May2018 Service Letter